Do you talk on your cell when you're being helped by a cashier?

Avatar image for SOedipus
SOedipus

12890

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 SOedipus
Member since 2006 • 12890 Posts

Have you ever had a phone call so important that you had to answer it right before, or while, being helped by a cashier at Walmart or Target? How about while giving your order at the drive through at McDonalds? What do you think of people who do this?

I work in retail, in pharmacy, and I refuse to help people on their phones. I've walked away from people who answer their phones when I'm recommending something in the aisles. Honestly, my time is important too, I can't wait there while someone is having a full-blown conversation with their hand in my face telling me to wait. The world doesn't revolve around "you" darling. I love it when they get mad, when I walk away. There is a special place especially for people who are on their phone, on speaker, and having the phone right on their face. What is the point? Is it a form of narcissism, "hey, look at me, I'm important"? I'd prefer to have someone say, "I'm here to pick up my prescription, you fat ****, and make it snappy!"...rather than dealing with someone who is distracted on their phone. It's rude to me, and it's rude to the person on the phone who you're talking to.

One time I was with my ex at a department store. We were in line, next to be helped and my phone started ringing. I put it on silent, which it normally is, and she asked me if I was going to answer it. I told her no, I'll call them back. She gave me a look as if I were a freak. Perhaps I am. What are your thoughts?

Avatar image for nintendoboy16
nintendoboy16

37923

Forum Posts

0

Wiki Points

0

Followers

Reviews: 39

User Lists: 14

#2 nintendoboy16
Member since 2007 • 37923 Posts

No! And I work retail, but since "customer is ALWAYS right", I have no choice but to serve scumbags like them.

Avatar image for ronaldreagan2
RonaldReagan2

28

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 5

#3 RonaldReagan2
Member since 2020 • 28 Posts

As a proud conservative, no. We believe in respecting our workers.

Avatar image for mrbojangles25
mrbojangles25

49008

Forum Posts

0

Wiki Points

0

Followers

Reviews: 11

User Lists: 0

#4 mrbojangles25
Member since 2005 • 49008 Posts

No I only talk on my phone when I am not doing anything or it is important. If I am talking to someone, I will look to see who is calling, then pretty much always put my phone back in my pocket without answering it.

Present company always gets priority, even if they are a total stranger and my sister is calling, the person in front of me gets my attention.

The only exception would be if I am working and the business phone rings, then I answer it because it is part of my job description.

Avatar image for judaspete
judaspete

4381

Forum Posts

0

Wiki Points

0

Followers

Reviews: 4

User Lists: 0

#5 judaspete
Member since 2005 • 4381 Posts

No. People who do this can die in a fire.

I mean, okay. If I happened to get a very important call while in line I would probably answer it, but this has never happened to me. However, I usually avoid running errands when I'm expecting a call that important.

Avatar image for brimmul777
brimmul777

4722

Forum Posts

0

Wiki Points

0

Followers

Reviews: 43

User Lists: 2

#6 brimmul777
Member since 2011 • 4722 Posts

No I find it very disrespectful and I work in retail. I get it done to me all the time and want to shove the phone down his throat when he does it.

Avatar image for Master_Live
Master_Live

20448

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 1

#7 Master_Live  Online
Member since 2004 • 20448 Posts

No.

Avatar image for SOedipus
SOedipus

12890

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#8 SOedipus
Member since 2006 • 12890 Posts

@nintendoboy16 said:

No! And I work retail, but since "customer is ALWAYS right", I have no choice but to serve scumbags like them.

Is that really a thing? I've heard that a lot but I've always considered that an old, American, saying. I mean, yeah customers should come first, without them you have no business. But there's a limit to how much shit a worker can/should take. I had a middle age lady ask me that. My response to her was "rarely".

@judaspete said:

No. People who do this can die in a fire.

I mean, okay. If I happened to get a very important call while in line I would probably answer it, but this has never happened to me. However, I usually avoid running errands when I'm expecting a call that important.

Exactly. If I'm expecting an important phone call, I'm not going out and about. I'll ask a friend/relative/wife to go or I'll just wait.

Avatar image for Chutebox
Chutebox

47193

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#9 Chutebox
Member since 2007 • 47193 Posts

Hell no, that's rude as hell.

Avatar image for DEVILinIRON
DEVILinIRON

6075

Forum Posts

0

Wiki Points

0

Followers

Reviews: 4

User Lists: 0

#10 DEVILinIRON
Member since 2006 • 6075 Posts

No way. Even in a waiting room or a line, it bothers me.

Avatar image for kadin_kai
Kadin_Kai

1489

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 0

#11 Kadin_Kai
Member since 2015 • 1489 Posts

I wouldn’t call someone up and start a conversation. But sometimes, there are important calls that needs to be received.

But to enjoy walking away and irritating a customer is quite sad. But some people need little power trips.

Avatar image for PfizersaurusRex
PfizersaurusRex

1346

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#12 PfizersaurusRex
Member since 2012 • 1346 Posts

No. If it's really that important I would apologize and get out, then after the call I'd return to the end of the line. I work in a pharmacy as well and I hate it when they do that. There are 3 types of scenarios. 1st: their phone rings, and they just answer like it's normal. As they answer I say "go ahead, answer it, it's ok". 2nd: a person, typically a young dad, doesn't know what he needs (what diaper size or whether it's cream or balm, etc) then they just grab their phone to ask the wife, with people waiting in the line behind. Sometimes they just give me the phone and say "here, she'll explain it to you" to which I answer "no, no, it's your wife, she'll explain it to you". And 3rd, the worst, they are on the phone from before they enter till after they leave. To them I kindly apologize for interrupting their phone call, getting a dumb look in return.

Avatar image for ratchetclank92
RatchetClank92

513

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 5

#13 RatchetClank92
Member since 2020 • 513 Posts

No I think it is rude, same with people scrolling or txting on their phone while waiting to be served in line. Pay attention to the people working so you are ready. I can’t stand when anyone has a phone in their hand while I am talking to them.

Avatar image for SOedipus
SOedipus

12890

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#14  Edited By SOedipus
Member since 2006 • 12890 Posts

@PfizersaurusRex said:

No. If it's really that important I would apologize and get out, then after the call I'd return to the end of the line. I work in a pharmacy as well and I hate it when they do that. There are 3 types of scenarios. 1st: their phone rings, and they just answer like it's normal. As they answer I say "go ahead, answer it, it's ok". 2nd: a person, typically a young dad, doesn't know what he needs (what diaper size or whether it's cream or balm, etc) then they just grab their phone to ask the wife, with people waiting in the line behind. Sometimes they just give me the phone and say "here, she'll explain it to you" to which I answer "no, no, it's your wife, she'll explain it to you". And 3rd, the worst, they are on the phone from before they enter till after they leave. To them I kindly apologize for interrupting their phone call, getting a dumb look in return.

Yeah, if someone is picking up a script for someone else and they're not sure what that person is getting, I don't mind if they call for that person to clarify. Or if it's regarding insurance or something like that.

@ratchetclank92 said:

No I think it is rude, same with people scrolling or txting on their phone while waiting to be served in line. Pay attention to the people working so you are ready. I can’t stand when anyone has a phone in their hand while I am talking to them.

Yeah, I dumped a girl I was going out with years ago because she was on her phone all the time. Maybe I was too boring to keep her attention. She was a total babe, but her attitude was a complete turn off for me. I really haven't got attached to my phones like a lot of other people. I use my phone mostly in the morning and at night.

I'm kind of surprised, but relieved, from the responses. I see people doing this crap every day. Another thing I forgot to add in my first post was how it pisses me off when someone is on their phone in front me, while being helped by someone. They're taking longer because they're not focused. The cashier is asking them if they have a rewards card or something, or the customer is asking if a certain item is on sale, while also arguing with someone over the phone. It holds up the line!

Avatar image for speeny
Speeny

2777

Forum Posts

0

Wiki Points

0

Followers

Reviews: 22

User Lists: 4

#15 Speeny
Member since 2018 • 2777 Posts

No.

Avatar image for horgen
horgen

124678

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#16 horgen  Moderator
Member since 2006 • 124678 Posts

I never make a call during that time, and if someone calls me that I know I will answer with calling them right back.

Avatar image for tocool340
tocool340

21509

Forum Posts

0

Wiki Points

0

Followers

Reviews: 6

User Lists: 0

#17 tocool340
Member since 2004 • 21509 Posts

No. And I have a strong dislike for people who do.

Same thing the other way around. I don't care if you have a bluetooth piece in you ear, if you're on the clock and interacting with customers, you shouldn't be having phone conversations at all...

Avatar image for pyro1245
pyro1245

7160

Forum Posts

0

Wiki Points

0

Followers

Reviews: 10

User Lists: 0

#18 pyro1245
Member since 2003 • 7160 Posts

I have a few times by coincidence.

I try not to. I know it is rude and I wouldn't appreciate either.

Avatar image for LJS9502_basic
LJS9502_basic

172102

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#19 LJS9502_basic
Member since 2003 • 172102 Posts

Nope. That's rude behavior. If my phone rings I don't answer it either.

Avatar image for shellcase86
shellcase86

5281

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#20 shellcase86
Member since 2012 • 5281 Posts

@kadin_kai said:

I wouldn’t call someone up and start a conversation. But sometimes, there are important calls that needs to be received.

But to enjoy walking away and irritating a customer is quite sad. But some people need little power trips.

This. Sometimes an important call trumps a transactional interaction. If my kid's doctor is calling about a CT scan, I'm going to answer it every time.

Get over yourself. Yes, I've worked as a cashier, it's not that serious.

Avatar image for nintendoboy16
nintendoboy16

37923

Forum Posts

0

Wiki Points

0

Followers

Reviews: 39

User Lists: 14

#21 nintendoboy16
Member since 2007 • 37923 Posts

@SOedipus said:
@nintendoboy16 said:

No! And I work retail, but since "customer is ALWAYS right", I have no choice but to serve scumbags like them.

Is that really a thing? I've heard that a lot but I've always considered that an old, American, saying. I mean, yeah customers should come first, without them you have no business. But there's a limit to how much shit a worker can/should take. I had a middle age lady ask me that. My response to her was "rarely".

To many businesses, pretty much. Obviously some exceptions (like trying to con people at the customer service desk sort of thing). Honestly, I view it as an anti-worker sentiment and I dare say it was proven wrong before it was even born.

"There are very honest people who do not think that they have had a bargain unless they have cheated a merchant."

Anatole France (Source) - Discovered this quote in Civ VI.

Avatar image for jaydan
jaydan

4345

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#22  Edited By jaydan
Member since 2015 • 4345 Posts

Never. I find it rude to be talking on the phone in front of people in general. I understand an emergency may inevitably come up, but from what I see most of the time when people are chatting away on the phone they are doing that by habit, addiction and lack of consideration for their surroundings - not for any emergencies.

Avatar image for appariti0n
appariti0n

3347

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#24 appariti0n
Member since 2009 • 3347 Posts

@SOedipus said:

Have you ever had a phone call so important that you had to answer it right before, or while, being helped by a cashier at Walmart or Target? How about while giving your order at the drive through at McDonalds? What do you think of people who do this?

I work in retail, in pharmacy, and I refuse to help people on their phones. I've walked away from people who answer their phones when I'm recommending something in the aisles. Honestly, my time is important too, I can't wait there while someone is having a full-blown conversation with their hand in my face telling me to wait. The world doesn't revolve around "you" darling. I love it when they get mad, when I walk away. There is a special place especially for people who are on their phone, on speaker, and having the phone right on their face. What is the point? Is it a form of narcissism, "hey, look at me, I'm important"? I'd prefer to have someone say, "I'm here to pick up my prescription, you fat ****, and make it snappy!"...rather than dealing with someone who is distracted on their phone. It's rude to me, and it's rude to the person on the phone who you're talking to.

One time I was with my ex at a department store. We were in line, next to be helped and my phone started ringing. I put it on silent, which it normally is, and she asked me if I was going to answer it. I told her no, I'll call them back. She gave me a look as if I were a freak. Perhaps I am. What are your thoughts?

If it's important, I tend to say "excuse me for 10 seconds", pick up the phone, and tell the other person "can you hang on a minute? Just making a purchase".

Unless it's something super important, then i'll let the retail employee know to go help other folks and get back to me at their convenience.

I did retail for 11 years, so maybe I have a bit more empathy for those folks. Then again, at the same time, I can be pretty mean to uninterested retail people who clearly don't want to help.

Avatar image for Skarwolf
Skarwolf

2422

Forum Posts

0

Wiki Points

0

Followers

Reviews: 40

User Lists: 0

#25 Skarwolf
Member since 2006 • 2422 Posts

Imho I don’t really care about the person cashing me out that I interact with for a few minutes and won’t see again. Nor do they probably care. If I have to speak on my phone so be it cash me out beeotch.

I worked retail in my youth & generally despised most of the public. I’m sure most of them are just counting the hours down to get out of there especially now with covid.

Avatar image for MirkoS77
MirkoS77

15932

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#26 MirkoS77
Member since 2011 • 15932 Posts

No, I’m not rude.

Avatar image for comp_atkins
comp_atkins

36894

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#27 comp_atkins
Member since 2005 • 36894 Posts

no

Avatar image for lamprey263
lamprey263

38045

Forum Posts

0

Wiki Points

0

Followers

Reviews: 10

User Lists: 0

#28 lamprey263  Online
Member since 2006 • 38045 Posts

Only if I am trying to impress a girl...

Loading Video...

Avatar image for npiet1
npiet1

3576

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 5

#29 npiet1
Member since 2018 • 3576 Posts

No, but working I honestly don't care if they are. People have outside life's, could be important. Who knows.

Avatar image for gns
GNS

441

Forum Posts

0

Wiki Points

0

Followers

Reviews: 25

User Lists: 0

#30 GNS
Member since 2015 • 441 Posts

Cashier that helps? Not in my country.

Avatar image for sancho_panzer
Sancho_Panzer

1544

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#31  Edited By Sancho_Panzer
Member since 2015 • 1544 Posts

Not as a rule but I did recently thank a self-service checkout.

Avatar image for johnd13
johnd13

10357

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#32 johnd13
Member since 2011 • 10357 Posts
Loading Video...

Avatar image for SOedipus
SOedipus

12890

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#33 SOedipus
Member since 2006 • 12890 Posts

@lamprey263: That reminded me of Curb, with the setting

Loading Video...

@johnd13 lol that was good

Avatar image for djoffer123
Djoffer123

600

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#34 Djoffer123
Member since 2016 • 600 Posts

It is something I try to avoid, but it has happened a few times.. that being said I always explain the person that I am on the phone with that I am just about to pay for groceries etc ie I will always make the phone call my second priority and would never ask a clerk to wait for me to finish talking... if my call was that important I would just exit the line until i am done talking