The Official How To Contact Nintendo Thread

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Jaysonguy

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#1 Jaysonguy
Member since 2006 • 39454 Posts

There's many people asking how to get in contact with Nintendo's customer service so here's the master list. (If anyone has some of the contacts I'm missing please PM me)

CUSTOMER SERVICE

Australia - www.nintendo.com.au - Phone (03) 9730 9822 MONDAY TO FRIDAY 9:00AM TO 5:00PM (EST) - Fax N/A - Email N/A

Austria - www.nintendo.at - Phone +43 (0) 662 88921-0 - Fax +43 (0) 662 88921-9602 - Email support@nintendo-club.at

Belgium (Dutch/French) - www.nintendo.be - Phone 03-224 7683 (10.00 -18.00 hours) - Fax 03-2247676 - Email N/A

Brazil - www.nintendo.com.br - Phone (011) 6877-6058 (managment number) - Fax N/A - Email atendimento@tambordigital.com.br

Canada - www.nintendo.ca - Phone 1-800-255-3700 - Fax N/A - Email nintendo@noa.nintendo.com

Denmark - www.nintendo.dk - Phone 70 21 20 80 - Fax 39 27 11 23 - Email N/A

Finland - www.nintendo.fi - Phone (09)-5607 2666 - Fax N/A - Email N/A

France - www.nintendo.fr - Phone 01 34 35 46 00 - Fax 01 34 24 90 85 - Email N/A

Germany - www.nintendo.de - Phone 01803 - 18 18 00 (0,09 Euros per min.) - Fax 06026 950 - 301 - Email info@nintendo.de

Italy - www.nintendo.it - Phone 199 191 199 - Fax N/A - Email N/A

Japan - www.nintendo.co.jp - Phone 0570 020 210 or 03 4330 7570 - Fax N/A - Email CLICK HERE

Mexico - www.nintendo.com.mx - Phone N/A - Fax N/A - Email webmaster@clubnintendomx.com

Netherlands - www.nintendo.nl - Phone 030-6097166 (9.00 -17.00 uur) - Fax N/A - Email TD@nintendo.nl

Norway - www.nintendo.no - Phone N/A - Fax N/A - Email support@nintendo.no

Spain - www.nintendo.es - Phone 902 11 70 45 Fax N/A - Email N/A

Sweden - www.nintendo-se.com - Phone 0300-509 72 - Fax - 0300-733 75 - Email N/A

UK & Ireland - www.nintendo-europe.com - Phone 0870 6060 247 (Calls are charged at the National Rate to the caller) - Fax - 02392 383 444 - Email NintendoServiceCenter@codestorm.co.uk

USA - www.nintendo.com - Phone 1-800-255-3700 - Fax - N/A - Email CLICK HERE

If you don't have luck with the above numbers you can try their corporate numbers, these are sorted by region...

AFRICA/MIDDLE EAST

Afghanistan, Algeria, Angola, Bahrain, Benin, Burundi, Cameroon, Chad, Congo, Egypt, Gabon, Ghana, Gibralter, Guinea, Iran, Iraq, Isreal, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Libya, Mauritius, Morocco, Niger, Nigeria, Oman, Saudi Arabia, Senegal, Sierra Leone, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, and United Arab Emirates should call...

Phone 011 49 6026 950 0 Fax 011 49 6026 950 301

Botswana, Lesotho, Mozambique, Nambia, South Africa, Swaziland, Zambia, and Zimbabwe should call...

Phone +27-11-523-9400 Fax +27-11-759-7236

ASIA

Bangladesh, Cambodia, India, Japan, Mynmar, Pakistan, Sri Lanka and Vietnam should call...

Phone 011 81 75 662-9600 Fax 011 81 75 662-9620

Hong Kong and Macu can call...

Phone 011 (852) 2153 - 1122 Fax 011 (852) 2153 1133

Indonesia, Malaysia, Philippines, Singapore, and Thailand can call...

Phone 011 (81) 078-231-2700 Fax N/A

MEXICO, CENTRAL/SOUTH AMERICA, and the CARIBBEAN

Antigua, Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caribbean, Chile, Colombia, Costa Rica, Dominica, Dominian Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Peru, Suriname, U.S. Virgin Islands, Uruguay, and Venezuela should call...

Phone 011 (507) 305-2800 Fax 011 (507) 305-2801

EUROPE

Albania, Bulgaria, Germany, Greenland, Ireland, Luxemborg, Malta, and Romania should call...

Phone 011 49 6026 950 0 Fax 011 49 6026 950 301

Austria, Croaia, Hungary, Poland, Slovakia, and Slovenia should call...

Phone 011 43 662 889 21-0 Fax 011 43 662 889 21-500

Belgium and Netherlands should call...

Phone 011 31 30 6097 100 Repairs 011 31 30 6097 166 Fax 011 31 30-6051-110

Cyprus and Greece should call...

Phone 011 (90) 216-463-76-79 Fax N/A

Czech Republic should call...

Phone 011 (420) 284 000 111 Fax N/A

Denmark should call...

Phone 45 7021 1106 Fax 45 7021 1107

England, North Ireland, Scotland, and Wales should call...

Phone 0870 60 60 247 Fax N/A

Finland should call...

Phone 358 9 5607 260 Fax 358 9 558 281

France should call...

Phone 011 33 1 34 35 46 00 Fax 011 33 1 34 35 46 35

Iceland, Norwa, and Sweden should call...

Phone 46 300 50900 Fax 46 300 73375

Italy should call...

Phone 011 39 02 61117-100 Fax 011 39 02 61117-201

Portugal should call...

Phone 351 21 940 58-00 Fax 351 21 942 3620

Russia should call...

Phone 011 (7) 495-785-65-13 Fax N/A

Spain should call...

Phone 011 34 91 788 5470 Fax 011 34 91 788 64 01

Switzerland should call...

Phone 41 6131 9-9818 Fax 011 43 662 889 21-500

Turkey should call...

Phone 011 (90) 216-463-76-79 Fax N/A

AUSTRALIA/SOUTH PACIFIC

Australia, Cook Islands, Fiji, New Caledonia, New Zealand, Papua New Guinea, Samoa, and Vanuatu should call...

Phone 011 (61) 3 9730 9822 Fax 011 61 3 9730 9922

Link part 1

Link part 2

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Sants412

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#2 Sants412
Member since 2007 • 5599 Posts
That's really helpful. I didn't know you made this thread so long ago.
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JuarN18

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#3 JuarN18
Member since 2007 • 4981 Posts

where is Guatemala?!!?? lol

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Jaysonguy

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#4 Jaysonguy
Member since 2006 • 39454 Posts

where is Guatemala?!!?? lol

JuarN18

Are you from there and have the info?

If so I'll be more then happy to add that in there.

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vitomanez

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#5 vitomanez
Member since 2005 • 1581 Posts
deserves a sticky..
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JordanElek

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#6 JordanElek
Member since 2002 • 18564 Posts

deserves a sticky..vitomanez

There's been a link to it in the sticky since it was created. ;)

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lolag

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#7 lolag
Member since 2004 • 2370 Posts

Thread of the year, gona call ninty up now to get my ds hinge fixed again

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rcignoni

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#8 rcignoni
Member since 2004 • 8863 Posts

Thread of the year, gona call ninty up now to get my ds hinge fixed again

lolag
Did that a few weeks ago, and couldn't be happier that I took the time to call!
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Niff_T

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#9 Niff_T
Member since 2007 • 6052 Posts

Ok... you can now contact Nintendo, big deal... Don't they have their costomer support number in, like, every game they release?!?

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Jaysonguy

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#10 Jaysonguy
Member since 2006 • 39454 Posts

Ok... you can now contact Nintendo, big deal... Don't they have their costomer support number in, like, every game they release?!?

Niff_T

Yup totally, that's why I did this.

My main occupation is wasting time so I thought hey, "I like Nintendo and wasting time. I think a need to make a thread"

Seriously? Do you think I made this thread because everyone found it so easily?

I know I post a lot but come on lol

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Niff_T

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#11 Niff_T
Member since 2007 • 6052 Posts
[QUOTE="Niff_T"]

Ok... you can now contact Nintendo, big deal... Don't they have their costomer support number in, like, every game they release?!?

Jaysonguy

Yup totally, that's why I did this.

My main occupation is wasting time so I thought hey, "I like Nintendo and wasting time. I think a need to make a thread"

Seriously? Do you think I made this thread because everyone found it so easily?

I know I post a lot but come on lol

How do people miss the customer support number?!? I just looked at the back of the Metroid Prime 3 box and guess what I found: "For customer support visit www.nintendo.com or call 1-800-255-3700" Are people blind?!?

Anyway, if your thread helps people, well god bless you, but it really shouldn't be necessary...

And, wasting time is not a bad occupation. Don't let anyone tell you otherwise.

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ZumaJones07

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#12 ZumaJones07
Member since 2005 • 16457 Posts

Thread of the year, gona call ninty up now to get my ds hinge fixed again

lolag
Anyone know if this 'epidemic' is still going? I kinda want a less fat DS now :P
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rcignoni

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#13 rcignoni
Member since 2004 • 8863 Posts
[QUOTE="lolag"]

Thread of the year, gona call ninty up now to get my ds hinge fixed again

ZumaJones07
Anyone know if this 'epidemic' is still going? I kinda want a less fat DS now :P

I think they've handled it, but I'm not sure because my new DS hasn't come back in the mail yet.
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Kenny789

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#14 Kenny789
Member since 2006 • 10434 Posts
Sweet, there's a number for the Philippines! I was wondering for a long time if there was a support hotline for the Phils. Thanks a lot!
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Nintendevil

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#15 Nintendevil
Member since 2007 • 6598 Posts
I find, that if you have internet problems, you should just call you're internet server manager (road runner, AOL ect.) and ask them to connect your Wii for you.