I need help with my 3DS problem

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GameboyTroy

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#1  Edited By GameboyTroy
Member since 2011 • 9727 Posts

My 3DS has a problem. It keeps on going up by itself like if the up button on the d-pad is being pressed. Can someone help me with it?

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Lord_Magikarp

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#2  Edited By Lord_Magikarp
Member since 2015 • 374 Posts

Other than maybe trying to recalibrate the circle pad or clearing anything that might be causing an issue, if its the d-pad its probably a connection issue and you might need to get it repaired from nintendo if you arent a tinkering kind of person

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GameboyTroy

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#3  Edited By GameboyTroy
Member since 2011 • 9727 Posts

@lord_magikarp: It seems obvious to me that its the d-pad. The circle pad works fine. I don't think that there is something that I have to clear that is causing the issue because it started to happen while I didn't have internet access. I hope I don't have to send it in.

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Smashbrossive50

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#4 Smashbrossive50
Member since 2009 • 3915 Posts

@GameboyTroy:was there a glue on the "up" d-pad? if so...maybe use a needle to pull it out,just make sure the 3DS isn't active.I tried this myself

what was your 3DS like? the original design,XL,or New?

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#5  Edited By GameboyTroy
Member since 2011 • 9727 Posts
@Smashbrossive50 said:

@GameboyTroy:was there a glue on the "up" d-pad? if so...maybe use a needle to pull it out,just make sure the 3DS isn't active.I tried this myself

what was your 3DS like? the original design,XL,or New?

There is no glue on the up part of the d-pad. The d-pad is not sticky. It is the original design.

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Smashbrossive50

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#6 Smashbrossive50
Member since 2009 • 3915 Posts

@GameboyTroy: the original looks a lot smaller to me,then try to do what I say,gently pull back the up d-pad using a needle,no harm trying though. it's weird that the up pad is sticky without glue exposure,then again I coped with the same problem elsewhere,did the same needle fiddling, and it's all good.

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GameboyTroy

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#7 GameboyTroy
Member since 2011 • 9727 Posts

The problem continues...

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crazypal

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#8 crazypal
Member since 2005 • 535 Posts

Sorry mate :(

I hate when this happens and if it happens to me I am screwed cuz I don't have no Nintendo in my homeland so if it breaks it's bye bye.

By the way what is Nintendo system regarding Eshop? Do they have all retail games in eshop version?

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GameboyTroy

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#9 GameboyTroy
Member since 2011 • 9727 Posts

@crazypal: I think they do have all retail games in the eshop. Buy the games you want from there. Downloading the digital versions of the retail games will take up more space on the SD card than buying them from a retail store.

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trugs26

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#10 trugs26
Member since 2004 • 7539 Posts

Try letting go of the up button on the D-pad >.>

jk, Sounds like you might have to send it in. I haven't heard of this problem having a common fix.

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#11 crazypal
Member since 2005 • 535 Posts

@GameboyTroy: thanks for the info .

while you're at it, I never played Zelda in my life _please spare my life_ so which one you think I should start with?

OoT, majoras mask or link between worlds?

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GameboyTroy

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#12 GameboyTroy
Member since 2011 • 9727 Posts

@crazypal: Play OoT before Majoras Mask and link between worlds was released in 2013.

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#13 GameboyTroy
Member since 2011 • 9727 Posts
@trugs26 said:

Try letting go of the up button on the D-pad >.>

jk, Sounds like you might have to send it in. I haven't heard of this problem having a common fix.

So nobody has been able to fix this problem without sending it in?

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#14  Edited By hydralisk86
Member since 2006 • 8844 Posts

@GameboyTroy said:
@trugs26 said:

Try letting go of the up button on the D-pad >.>

jk, Sounds like you might have to send it in. I haven't heard of this problem having a common fix.

So nobody has been able to fix this problem without sending it in?

If you try to take care of the issue yourself, and Nintendo realizes that, i think that voids the warranty.

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#15 TJDMHEM
Member since 2006 • 3260 Posts

you will have to send it to Nintendo for repairs.