Due to a recent article on the site about the next patch for Fallout 4, i feel the need to discuss this further.
Bethesda's support for F4 since launch has been abysmal!
3 months on and we are only on the second patch...as of this typing its not even out on consoles yet!
Now i like F4, but there's no denying it has a multitude of game breaking bugs and glitches that, simply put, should not have been there at launch and definitely shouldn't still be there now!
Its due to all these issues i keep hearing about that im even afraid to play the game further for fear of my save getting corrupt or some quest line becoming impossible to complete.
If a game makes a player feel like they cant play it because its so broken, something is badly wrong!
This is a problem with all Bethesda games however, hell my wife is playing through Skyrim on the Xbox 360 for the first time and even after FIVE YEARS that game stillhas bugged and broken quests which she cant complete because Bethesda refused to fix their broken game.
She just spent 100+s of hours with the game and now no longer feels like playing it because of this bugged quest she spent countless hours on.
What im wondering is: Wheres the outcry? Wheres all the angry gamers with their pitchforks, demanding they pull their fingers out and actually talk to and support the very people that keep them in business?
When EA or Ubisoft or pretty much any other publisher or developer release a game in a similar state the internet explodes with legions of (rightfully so) angry gamers demanding they, for lack of a better word "fix their shit!".
I see no such outcry in this situation, and never have regarding the typical, broken big Bethesda release.
Infact, more times than not i see people defending Bethesda, with nonsensical arguments such as "they are a small studio" or "stop whining you little self entitled cry baby" etc etc.
Why does Bethesda, who have not been transparent with their player base, has refused to keep us informed on the status of upcoming patches, refuses to fulfill its obligation to give us a quality product after we gave them our money and has so far barely been able to push out two patches since the games launch last November not receive the same level of well deserved criticism?
Now im under no delusions Bethesda are the only people who pull this kind of shit, many many other AAA developers/publishers do the same but they more often than not always receive their just desserts as far as criticism goes.
However, some actually do the right thing and go above and beyond to fix the situation, one of the best examples of this is CD Projekt RED with The Witcher 3.
The game had many issues at launch but within the first couple of months they had release large patches to fix the issues and continued to support it for months on months afterwards and as far as im aware, continue to do so.
They actually communicated with their players, kept them updated regularly on the status of upcoming patches and what issues they were going to fix, and as soon as they released one patch they got started on the next and they keep everyone in the loop!
THAT'S what i call support, THAT'S how every developer should do it and many other developers, including Bethesda, should follow suit.
Its not only the right thing to do, but its their to do so!
We have after all, paid full price for their product, earned them millions so why shouldn't we expect some level of quality and support in return?
This is the only industry where you can pay full price for something and if its broken or not to your satisfaction theres nothing you can do about it.
In any other consumer industry it is your RIGHT as a consumer to expect a certain level of quality and satisfaction. The second you hand over your money you have a right to a full refund or a replacement, its the law, no arguing, no exceptions!
You don't buy a toaster that doesn't toast bread and go "oh, its ok, i'll wait for it to get better", no you take it back to the store and demand a refund or a replacement!!
You have a rightto hold the manufacturer or the seller to fulfill their obligation to you!
You don't sit there and defend it with nonsensical, illogical arguments like "stop whining and wait" or "your just being a self entitled cry baby about it" like many do when talking about broken and buggy games!!
So, in conclusion i ask once more:
Why does Bethesda get, and always has got a free pass?