videos not playing on IE

Hello,

Last week when E3 began I was not able to watch videos. The message, "Request for OnceUX vmap failed" appears behind the 'Play' button. The video will not play no matter what. I did not change anything so I'm guessing this is a site issue but then again it seems like others can.

Some help with fixing this issue would be appreciated.

121+ views and no reply....google search hasn't helped either

Sorry to hear you're having issues with watching videos, unfortunately, I'm not able to replicate this issue. If you could just answer a few questions for me I'll be able to see what type of insight I can offer:

• What is your Operating System
• Are you using any plug-ins or extension, if so what are they?
• What is your Internet Browser (please be specific, include the specific version)?

@scarred_fox: This is because you have an ad blocker.

@edgework:

I have not installed an adblocker.

Thanks staff member for reaching out.

I've narrowed it down to my internet security suite (Kaspersky) I have to disable the entire anti-banner protection in order for the videos to work. I've tried adding gamespot under URL exceptions but it continues to block the site. Again, the only way videos work is to disable anti-banner completely.

Thanks again for reaching out.

I can confirm.....its cause of the anti banner feature of kaspersky internet security..... @Gamespot....is there something that can be done to fix it...idont mind running ad on this particular site buti am not really happy turning down my whole anti banner feature only to watch a video on one side...i believe users should have that freedom if they want to watch it with the ads or not