Updates Number Bug -- Fixed

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Davidhye

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#1 Davidhye
Member since 2005 • 12018 Posts

OK, this is already 2 days since it started.

on the mini profile it says i have 1 update - so i go there ... but there is nothing there.

i know that this is a common bug, so i manually went to every single game i track and there were no new updates...

some people i know have the same bug - some of em have 9 updates and nothing new...

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dab198

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#2 dab198
Member since 2003 • 3934 Posts
Yeah, it's started happening to me again since yesterday. At least mine's only up to 2 right now though.
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Dracula68

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#3 Dracula68
Member since 2002 • 33109 Posts

Hmmm, never happened to me and I've been getting updates recently. What do you mean by "there is nothing there"?

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Davidhye

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#4 Davidhye
Member since 2005 • 12018 Posts

What do you mean by "there is nothing there"?Dracula68

Like when i go there - those news are old - like from June 25th...

And i already had an update notification for them long time ago..

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vix

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#5 vix
Member since 2003 • 2803 Posts
Same here. The same five updates have been "new" for the past two days or so. I've had it happen once before but it only lasted a short time, maybe a few hours.
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Paul_06

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#6 Paul_06
Member since 2005 • 36723 Posts
I got this issue too. Mine's been stuck at 2 ever since yesterday evening.
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PAJ89

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#7 PAJ89
Member since 2003 • 2020 Posts
Do you guys mean the updates counter in the top right of the screen (next to the message counter)? If so, I'm having the same problem. My updates have been stuck on two for about two days now. I've clicked the news stories just to check I've definitely viewed them, but still the same.
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Dracula68

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#8 Dracula68
Member since 2002 • 33109 Posts

I never actually tried directly clicking on updates so next time I get some I will try that way and see if I get the same problem you guys are getting. I always right click and open another window and never had a problem. The numbers always disappear after I view them too.

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Davidhye

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#9 Davidhye
Member since 2005 • 12018 Posts

yea, opening in New Window doesn't work... in this case... because i guess it is just an error.

In reality there are no news, but it just says there are some...

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Dracula68

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#10 Dracula68
Member since 2002 • 33109 Posts

Bumping this due to people making more topics.

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m0zart

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#11 m0zart
Member since 2003 • 11580 Posts

My "Updates" counter, which appears below my profile name in the top right hand corner of my profile screen, right beside of the "Messages" counter, shows two new updates even after I've viewed them already. The counter isn't being reset on viewing the available updates.

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MGS-SolidSnake

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#12 MGS-SolidSnake
Member since 2007 • 107 Posts
My updates counter in the top right corner has been stuck at 4 for a few days now. i seem to be having the same problem as all of you guys. How does one go about fixing this?
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Pandamar

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#13 Pandamar
Member since 2006 • 732 Posts
I'm having the same problem. It's stuck at 2 and has been for a few days now.
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isaach11687

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#14 isaach11687
Member since 2003 • 1634 Posts
Guess I'll join the rants to. Mines stuck on 1.
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Mitchbragg2004

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#15 Mitchbragg2004
Member since 2004 • 372 Posts

Mine has been stuck on 5 for the last few days.

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Wallace_Green

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#16 Wallace_Green
Member since 2006 • 1778 Posts
yup I got this problem too I always says I have a3 updates and NO I DON"T!!!!
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vix

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#17 vix
Member since 2003 • 2803 Posts
For the record, new updates are still showing up and adding to whatever number you are stuck on but once you view those updates, the number returns to the one that it's currently stuck on.
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BnR-34

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#18 BnR-34
Member since 2003 • 25 Posts
I'll jump in here and say that my updates are stuck at 2.
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duxup

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#19 duxup
Member since 2002 • 43443 Posts
I have been stuck at 6 for several days now.
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m0zart

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#20 m0zart
Member since 2003 • 11580 Posts

My "Updates" counter, which appears below my profile name in the top right hand corner of my profile screen, right beside of the "Messages" counter, shows two new updates even after I've viewed them already. The counter isn't being reset on viewing the available updates.

m0zart

I went back to see if it was fixed today by checking my updates, and it decremented from 2 (which it was originally stuck on) to 1. It is now stuck on 1 instead of 2.

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Teivan

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#21 Teivan
Member since 2005 • 1967 Posts

This is a bug due to some crazy E3 magic. :P

I've fixed the code and sent it into QA. We should have it live a little later on today. Sorry for the confusion.

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shawn7324

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#22 shawn7324
Member since 2006 • 8690 Posts

This is a bug due to some crazy E3 magic. :P

I've fixed the code and sent it into QA. We should have it live a little later on today. Sorry for the confusion.

Teivan

Great, Thanks, it was starting to annoy me.

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cell_dweller

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#23 cell_dweller  Moderator
Member since 2006 • 19867 Posts
[QUOTE="Teivan"]

This is a bug due to some crazy E3 magic. :P

I've fixed the code and sent it into QA. We should have it live a little later on today. Sorry for the confusion.

shawn7324

Great, Thanks, it was starting to annoy me.

And here I was and I thought it was just me, because it happens to me a decent amount. Glad to see you guys are on top of stuff! Keep up the good work :)
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Teivan

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#24 Teivan
Member since 2005 • 1967 Posts
This has been fixed. It may take up to an hour for your cache to clear. Or you can visit your updates page and that should clear it too. Thanks
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PAJ89

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#25 PAJ89
Member since 2003 • 2020 Posts

This has been fixed. It may take up to an hour for your cache to clear. Or you can visit your updates page and that should clear it too. ThanksTeivan

Yeah, my updates have been fixed. Thanks for clearing that glitch up :)

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Hiddai

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#27 Hiddai
Member since 2004 • 6117 Posts
i also had this bug for 3 days til' yesterday tnx
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Dracula68

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#28 Dracula68
Member since 2002 • 33109 Posts

Alright gonna close this.