Dear GAMESPOT can you sort out the spam issue?

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Ghost_of_Phobos

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#1 Ghost_of_Phobos
Member since 2020 • 2199 Posts

Guys, how difficult is it to enforce some measures to prevent the site being completely overwhelmed by spam? Even if you have to lockdown the site to new users for a while. This is starting to look like one of those defunct forums where only bots and spammers live.

Do something!

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sealionact

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#2 sealionact
Member since 2014 • 7231 Posts

Seriously. Whatever needs to be done. Forums are a big reason i come to this site, and recently things have been awful.

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Litchie

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#3 Litchie  Online
Member since 2003 • 28124 Posts

It's apparently super duper ultra difficult.

Well that, or GameSpot just don't care.

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sakaiXx

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#4  Edited By sakaiXx
Member since 2013 • 12059 Posts

Hi gamespot. Just wondering if it can be solved by limiting new users to just post replies until they reach 10 post milestones like back then?

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VFighter

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#5 VFighter
Member since 2016 • 8836 Posts

@ghost_of_phobos: Well it is a forum of trolls and alts, so you were pretty close with your description.

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Ghost_of_Phobos

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#6  Edited By Ghost_of_Phobos
Member since 2020 • 2199 Posts

Yeah, I feel like I'm one week away from being done with this place for good.

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johnd13

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#7 johnd13
Member since 2011 • 10517 Posts

Just when you thought Gamespot couldn't get any more disappointing, you realize there's always a new low.

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Gaming-Planet

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#8 Gaming-Planet  Online
Member since 2008 • 20751 Posts

Why aren't the mods doing anything?

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Random_Matt

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#9 Random_Matt
Member since 2013 • 6186 Posts

I'm out, I'll check GS out in several months. Clearly they get money through traffic, does not matter if it is from spammers/scammers. Shit site, close down for good.

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pyro1245

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#10 pyro1245
Member since 2003 • 7644 Posts

Hello GS.

Do you need help stopping the spam bots?

I'm sure the web dev team doesn't get as much support as they need.

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zyxe

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#11 zyxe  Moderator
Member since 2005 • 5221 Posts

I realize that staff still need to respond, but us mods have been working very hard to remove spam. Most of you on this thread are veteran posters and know that moderating is a volunteer "job", we have day jobs to take care of as well. I personally spent several hours on one day alone combating spam in Games Discussion and staff has been working on ways to systematically clear the spam relatively quickly after it's posted. Sometimes that means that mods have to hold off on clearing spam to test the tools.

But rest assured, GameSpot has been working on the issue. Your constructive ideas are welcome.

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GirlUSoCrazy

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#12  Edited By GirlUSoCrazy
Member since 2015 • 13176 Posts

You can only flag so many posts/day, would increasing that do anything? Or would it somehow be abused?

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pyro1245

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#13 pyro1245
Member since 2003 • 7644 Posts

You know... I'd argue no new users for a little while would be better than whatever is happening on the site right now.....

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benleslie5

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#14 benleslie5  Moderator
Member since 2006 • 9049 Posts

@pyro1245: I would agree with that plus one way to track on which new users are posting the threads

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super600

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#15  Edited By super600  Moderator
Member since 2007 • 32661 Posts

@pyro1245 said:

You know... I'd argue no new users for a little while would be better than whatever is happening on the site right now.....

A site like gamespot will definitely need new users to sustain itself even though at this point it's an established site. Also nothing is stopping the spammers from setting up hundreds maybe even thousands of accounts in the background before new user registration shuts down and then using those accounts to blast the site with spam threads.

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Solaryellow

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#16 Solaryellow
Member since 2013 • 6217 Posts

Maybe sign-up should have a small, random window X amount of times per week rather than how it is.

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rorie

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#17 rorie  Staff
Member since 2004 • 1902 Posts

@super600 said:
@pyro1245 said:

You know... I'd argue no new users for a little while would be better than whatever is happening on the site right now.....

A site like gamespot will definitely need new users to sustain itself even though at this point it's an established site. Also nothing is stopping the spammers from setting up hundreds maybe even thousands of accounts in the background before new user registration shuts down and then using those accounts to blast the site with spam threads.

Unfortunately this is the case. For most of these spam attacks we obviously have new accounts signing up as part of it, but these kinds of attacks are well-organized and, unfortunately, usually done manually by someone thinking about how to get around roadblocks. They shift IPs frequently, will copy/paste legitimate content to get around our automated spam rules or minimum post restrictions, will create massive amounts of accounts and then simply not post on them for months to get around time limitations, and so on. It's difficult to automate a response when the people on the other end see how you're responding and work around what you're doing, unfortunately.

We're aware of how frustrating this is and continue to work on it, though. Sorry for all the spam!

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pyro1245

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#18 pyro1245
Member since 2003 • 7644 Posts

@rorie: Yeah but think of how appealing the site would be if it were exclusive invite-only 😁

I'm kidding.....

Godspeed, mods and staff! Hopefully the web dev team will find a good solution.

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SOedipus

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#20 SOedipus
Member since 2006 • 13339 Posts

lol