Comment Upvote Partially Working.

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suicidesn0wman

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#1 suicidesn0wman
Member since 2006 • 7490 Posts

So I've been having some trouble getting the upvote button to work on many comments. Noticed today that it works if I click on the number object, but not if I click the thumbs up icon.

Never used to work this way, kind of annoying to click the thumb icon and nothing happens.

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angerawr

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#2 angerawr
Member since 2016 • 220 Posts

Hi! Can you let me know what browser you're using? And if it's still happening or not?

Thanks!

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suicidesn0wman

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#3  Edited By suicidesn0wman
Member since 2006 • 7490 Posts

Still happening, I use chrome on both Win 10 and MacOS, latest versions.

And did it really take you over a month to respond to complaints?

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angerawr

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#4 angerawr
Member since 2016 • 220 Posts

Hmmm - we are having a lot of trouble reproducing this issue (on both OS) - I would try a complete reset: logout of GameSpot, Clear history and cookies, close chrome and restart your computer, and see if the issue is still happening.

Sorry for the delay!

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arcangelgold

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#5 arcangelgold
Member since 2012 • 342 Posts

@angerawr: This just happened to me today but I remember this has happened to me for months now. If I press the thumb to thumbs up a comment I get a weird error, can't understand the computer language it's talking in, so I don't even know what it says, but it never works now.

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angerawr

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#6 angerawr
Member since 2016 • 220 Posts

@arcangelgold: Did you try clearing your cookies and cache, or refresh the page? What browser and operating system are you using and what comment are you trying to upvote? Can you please send me the URL?

Thanks!!