Can't delete games from tracking/wish list(Not related to Raptr)-FIXED

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ChiliDragon

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#1 ChiliDragon
Member since 2006 • 8444 Posts

I'm having the same problem as the posters in this thread. I pick the changes I want to make (removing games), click on the button to save the changes and it goes to a big white screen and stops there. When I go back to my profile and look at the wish list again the games I wanted to remove are still there. I thought I should tell someone. :)

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Dracula68

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#2 Dracula68
Member since 2002 • 33109 Posts
This is not related to Raptr/Fuse correct?
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ChiliDragon

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#3 ChiliDragon
Member since 2006 • 8444 Posts
This is not related to Raptr/Fuse correct?Dracula68
I don't think it is in my case, since I haven't signed up for the Fuse Beta. I don't know about the other two. (edited to add info)
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Seiryuu-

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#4 Seiryuu-
Member since 2010 • 1202 Posts
I am not using it either.
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ChiliDragon

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#5 ChiliDragon
Member since 2006 • 8444 Posts
I have an update: I tried to remove two games from the "Now playing" list, and the exact same thing happened. When I noticed that I went to check all my Game Lists, and they are all behaving the exact same way. As soon as I click "save changes" it immediately loads the big white screen and no changes are saved. Firefox 3.6.6 Add-ons: Ad-Block Plus, staying "red" on Gamespot No-Script (allowing some but not all the Gamespot/CNet scripts) Download status bar Screengrab Bit.ly bookmarklet
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AwesomeKenny

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#6 AwesomeKenny
Member since 2010 • 375 Posts
I am having the same problem, too... -_- I want to remove Mario Party 3 from my wish list, but when I do so, I get a white screen, tried refreshing, and it still won't work...
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totalgridlock

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#7 totalgridlock
Member since 2004 • 1269 Posts

Count me in too. Tried to move a game from my wishlist to owned list and it just goes to a white screen and does not save the changes.

I did sign up for the Fuse thingy, but I didn't like the way it automatically messed with my lists so I unlinked my account weeks ago. So this doesn't seem to be related to that.

Edit: I'm using Firefox 3.6.6 by the way.

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dark_being

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#8 dark_being
Member since 2004 • 3804 Posts
Same here, for both my Tracking list and my Wish list. I tried using both Chrome and Explorer (8 I think), and both of them never saved my changes...
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luc11044

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#10 luc11044
Member since 2004 • 4606 Posts

same problem here.

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lbewd

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#11 lbewd
Member since 2005 • 25 Posts

I'm using Firefox and i'd attach a pick but a Blank White Page would be of no help!lol

I don't have Fuse, never got it. I'm running FireFox, have done the clear cookies ,ect .I don't have Raptor either .

I tryed "veiw page source" and "view page info" and blank page is all thats there.

I'm still getting a blank page!

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Dracula68

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#12 Dracula68
Member since 2002 • 33109 Posts
Just so everybody is aware this is a 3 day holiday weekend. In other words, please be patient. I' will pin this.
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Dracula68

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#13 Dracula68
Member since 2002 • 33109 Posts
Is the problem just related to tracking and wish list?
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ChiliDragon

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#14 ChiliDragon
Member since 2006 • 8444 Posts
Is the problem just related to tracking and wish list?Dracula68
I have this problem on all my game lists. I made a post up above that lists my browser and browser add-ons, if that helps. :)
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phase35

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#15 phase35
Member since 2004 • 118 Posts

Count me as another with this problem. I have a game on my now playing list that i finished a couple days ago and have been trying to move it to my collection and no go... just the white page and no change.

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WrongMoss

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#16 WrongMoss
Member since 2010 • 25 Posts

Same problem here! I came on the forum to see if I could get an answer to this problem... glad it's not just me (cos it usually is, lol) >< In my case, I was trying to move a couple of games from my collection list and ended up being taken to either the blank page described or "The page cannot be displayed" every time, it only started a couple of hours ago. I'm using the latest version of Firefox, I *am* using Fuse/Raptr though...

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WrongMoss

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#17 WrongMoss
Member since 2010 • 25 Posts
I just tested the problem out on IE, I have the same problem - takes me to the "Page cannot be displayed" screen.
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Toki1776

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#18 Toki1776
Member since 2005 • 264 Posts

I am having the same issue; I am unable to remove any of the games from my tracking list, or my now playing list...

I posted in the Recent Issues sticky, but this seems to be the better place for it :)

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ramzes64

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#19 ramzes64
Member since 2006 • 60 Posts

hello

I can not remove the game from my wish list (x360 / game Turok)- what about it?

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gbrading

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#20 gbrading
Member since 2005 • 8076 Posts

Yeah this doesn't seem related to Raptr... I've been trying to remove a game from my Now Playing list and I keep getting Internal Server Error 500.

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Stressthesky

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#21 Stressthesky
Member since 2009 • 490 Posts

Same problem. I also don't have my gamespot account connected to anything else.

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Smoochies

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#22 Smoochies
Member since 2004 • 25 Posts
Same problem... cannot move items to my collection or now playing. Just getting a white screen.
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phase35

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#23 phase35
Member since 2004 • 118 Posts

Its gotta be something on Gamespot`s end. Since its a holiday weekend its probably gonna be awhile till fixed.

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Scott_inWriting

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#24 Scott_inWriting
Member since 2010 • 81 Posts
I am also having this same problem. I thought it had something to do on my end, but since this is affecting others as well it looks like it could be a site error.
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xsynth

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#25 xsynth
Member since 2010 • 864 Posts
It basically looks like the edit_collection.php file doesn't exist anymore. Stops there, no more processing.
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dark_being

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#26 dark_being
Member since 2004 • 3804 Posts
Plus, I think the problem extends to uploading video to the site. Every time I try to uplaod one, the minute it reaches a 100% the screen turns white and stops...
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yeaaboii

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#27 yeaaboii
Member since 2008 • 451 Posts

I am having the same problem on all of my game lists... I hope this gets fixed soon :(

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#28 The-Apostle
Member since 2004 • 12197 Posts
I came from another topic I honestly thought was Fuse-related. I'm having the same problem. I'll just go ahead and delete my post in the topic I posted in. In fact, I'm surprised a mod didn't already. Mods usually do when I don't know what I'm talking about, as in the case of that particular post. ;)
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#29 Big_Evil666
Member since 2004 • 13817 Posts

I am having the same problem on all of my game lists... I hope this gets fixed soon :(

yeaaboii
ditto and ditto. this is really annoying! i'm trying to clean up my wishlist and not being able to do so. i can add games to my wishlist but can't remove them
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dennis2048

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#30 dennis2048
Member since 2008 • 26 Posts

Same here it' s very annoying!!!:evil:

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VIncolo

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#31 VIncolo
Member since 2010 • 114 Posts

Same problem.
I've been trying to delete games off of my now playing/wish list for days.

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rohitmitra5752

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#32 rohitmitra5752
Member since 2008 • 50 Posts

Same problem here. I have been wanting to move a few games from the Wish List to Collections, but none seem to be working. All the 4 - tracked, collection, wishlist and now playing, seem to have the same problem. Not a problem though when I add a game to my list. I did a resource scanning, and it revealed that when I am pressing the save it takes me to edit_collections.php. But the server side php page is reporting a Error 500 Server Side error.Error

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BFKamui503

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#33 BFKamui503
Member since 2009 • 315 Posts

Same problem here. I have been wanting to move a few games from the Wish List to Collections, but none seem to be working. All the 4 - tracked, collection, wishlist and now playing, seem to have the same problem. Not a problem though when I add a game to my list. I did a resource scanning, and it revealed that when I am pressing the save it takes me to edit_collections.php. But the server side php page is reporting a Error 500 Server Side error.Error

rohitmitra5752

I came here looking to see if I can find out about how to fix this very same problem, and I see it on the top of the list. Go figure.

I traded in a couple of games about a week ago but it won't let me change it, saying there is a "HTTP500 server error".

I have been trying to change both my wish and now tracking lists as well EVERY DAY, for a week now and it's driving me crazy.

They should fix this now, the holidays are over.

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Dracula68

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#34 Dracula68
Member since 2002 • 33109 Posts

They should fix this now, the holidays are over.BFKamui503
Not yet. First work day is tomorrow.

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Demonblight

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#35 Demonblight
Member since 2007 • 129 Posts

Same problem, occurs when trying to edit the contents of any games list inIE, Firefox, and Chrome. Always goes to the URL http://www.gamespot.com/pages/profile/edit_collection.phpwhich comes up as blank (FF. Chrome), or HTTP 500 Internal Server Error (IE).

Thanks for the help.

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Iwanl

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#37 Iwanl
Member since 2004 • 25 Posts

Same problem, stranded on http://www.gamespot.com/pages/profile/edit_collection.php when deleting games from tracked list.

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shawn7324

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#38 shawn7324
Member since 2006 • 8690 Posts

I'm having this same problem as well, any idea when it will be fixed?

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dorthie2

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#39 dorthie2
Member since 2009 • 13597 Posts

I having the same problem like the others I can't delete any games from my list. It keeps saying it is broken.

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waitaseck

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#40 waitaseck
Member since 2006 • 2309 Posts
I am yet another one with this problem. I can add perfectly but can't delete. This is a very frustrating bug >_
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LeviofDoom

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#41 LeviofDoom
Member since 2009 • 1366 Posts

same problem....

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Blaketoberfest

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#42 Blaketoberfest
Member since 2009 • 241 Posts

So this explains why I can't remove one of the games I got today from my wish list... took me a while for me to be aware, lol. :P

Hopefully, this gets fixed today, if not, maybe within the next couple of days...

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xXdraky

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#43 xXdraky
Member since 2009 • 419 Posts

Yet again, another with this problem. Everytime I click save changes after trying to delete games in any of my game lists, it goes to the HTTP 500 Internal Server Error. I really do hope this gets fixed soon. I can add all the games I want, but can't edit anything in my game lists.

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1nitram2

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#44 1nitram2
Member since 2004 • 77 Posts

Same here. I finished a game last night and wanted to delete it off my now playing list and i keep going to a white page both in Explorer and Firefox. A really ir:?ritating problem. I hope it gets fixed asap!!! :?

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Dracula68

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#45 Dracula68
Member since 2002 • 33109 Posts

Same here. I finished a game last night and wanted to delete it off my now playing list and i keep going to a white page both in Explorer and Firefox. A really ir:?ritating problem. I hope it gets fixed asap!!! :?

1nitram2
You may be treading into "Fuse/Raptr" problems.
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shawn7324

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#46 shawn7324
Member since 2006 • 8690 Posts
[QUOTE="1nitram2"]

Same here. I finished a game last night and wanted to delete it off my now playing list and i keep going to a white page both in Explorer and Firefox. A really ir:?ritating problem. I hope it gets fixed asap!!! :?

Dracula68
You may be treading into "Fuse/Raptr" problems.

How so my account hasn't been upgraded but the same problem persists?
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Sephiroth765

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#47 Sephiroth765
Member since 2005 • 25 Posts

Anyone at Gamespot acknowledge this problem yet? It has been happening for days...

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Pvt_r3d

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#48 Pvt_r3d
Member since 2006 • 7901 Posts
I'm having the same problem with all of my Game lists. I have not signed up for Fuse or Raptr. Doesn't work for Chrome or IE.
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MasterBolt360

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#49 MasterBolt360
Member since 2009 • 5293 Posts

Yeah this doesn't seem related to Raptr... I've been trying to remove a game from my Now Playing list and I keep getting Internal Server Error 500.

gbrading
Same problem.
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Dracula68

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#50 Dracula68
Member since 2002 • 33109 Posts
[QUOTE="shawn7324"] How so my account hasn't been upgraded but the same problem persists?

A lot of us have that problem. Did you sync your GS account and Raptr/Fuse recently?