Can't change email address gender required wth

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dkillian1980

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#1 dkillian1980
Member since 2008 • 25 Posts

I can't change my email address I keep getting an error that says, gender required. The things is my gender is already that there listed as male. I would put a screen shot in here but it makes it too big.

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DefecatingLamp

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#2 DefecatingLamp
Member since 2012 • 25 Posts
I have the same issue if i attempt to change any of my information such as name it says gender required even though I'm already locked into male.
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Kelayr

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#3 Kelayr
Member since 2005 • 61857 Posts
Are you getting this error with the Fuse settings page or the GameSpot one? Whichever one is giving you issues, try the other and see if it works there.
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ThannoDragon

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#4 ThannoDragon
Member since 2007 • 48 Posts

I get this error, too. It happens in the gamespot.com Account Settings. When I try to change my e-mail, I receive such error message

Errors:

Gender is required

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Vodeni

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#5 Vodeni
Member since 2006 • 25 Posts

Same here. If somebody found a solution in the meantime, could you please post it here. Thx!

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carpediem2011

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#6 carpediem2011
Member since 2005 • 25 Posts

I can't believe they still haven't fixed this. I had to write a Greasemonkey script just to change my address. As a bonus, if you've changed your gender, it allows you to update your profile to reflect that ^_^

I still don't see a way to change my password. The only link I can find is for a "reset password via e-mail" option. Sheesh. I guess I have no choice but to write customer support after all.

Anyway, here's the script I used, in case anyone cares:

// ==UserScript==
// @name Gamespot | Fix e-mail change error
// @namespace http://www.gamespot.com/users/carpediem2011/
// @include http://www.gamespot.com/pages/preferences/aboutme.php
// ==/UserScript==

gender = document.getElementsByTagName("select")[0];
gender.disabled = false;

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ThannoDragon

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#7 ThannoDragon
Member since 2007 • 48 Posts

carpediem2011, since I'm not web programmer, can you tell me how to fix it step by step? We'll spend all night, if we wait for them to fix it...

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Static_C

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#8 Static_C
Member since 2003 • 486 Posts

Same problem "gender required." Yet the gender option is greyed out? Can you fix this plz?

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Static_C

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#9 Static_C
Member since 2003 • 486 Posts

Are you getting this error with the Fuse settings page or the GameSpot one? Whichever one is giving you issues, try the other and see if it works there.silentexistence

This worked for me. Thx!

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Vodeni

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#10 Vodeni
Member since 2006 • 25 Posts

[QUOTE="silentexistence"]Are you getting this error with the Fuse settings page or the GameSpot one? Whichever one is giving you issues, try the other and see if it works there.Static_C

This worked for me. Thx!

Worked for me as well! Good stuff!

Big thanks to silentexistence!