BUG: ui##.gamespot.com user image servers refusing connections / timing out

  • 90 results
  • 1
  • 2

This topic is locked from further discussion.

Avatar image for gmax
gmax

6865

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 gmax  Moderator
Member since 2005 • 6865 Posts
I'm kind of thinking this might be for maintenance or something and that it might clear up quickly, but no one else has mentioned it, so I'll put this up just in case. I noticed this in a number of ways, but the images in my own user image area are not showing, and neither are anyone else's. As near as I can tell the ui##.gamespot.com servers are either refusing connections and/or timing out on connection attempts. Curiously, the userimage.gamespot.com servers still seem to be working as usual. I'm skeptical that this is just affecting me, but you never know... So I'll pin this, but if it's over quickly or it's really just me someone else can take care of it when it all becomes clear. Good morning GameSpot.

Avatar image for topsemag55
topsemag55

19063

Forum Posts

0

Wiki Points

0

Followers

Reviews: 16

User Lists: 0

#2 topsemag55
Member since 2007 • 19063 Posts
All of mine are displaying.
Avatar image for The-Apostle
The-Apostle

12197

Forum Posts

0

Wiki Points

0

Followers

Reviews: 10

User Lists: 0

#3 The-Apostle
Member since 2004 • 12197 Posts
Mine too.
Avatar image for gmax
gmax

6865

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#4 gmax  Moderator
Member since 2005 • 6865 Posts
Interesting. I can see your avatars and your profile banners, but if I scroll down to your Recent Images they are just as gone as mine are. My DNS and routing seem fine, and I've also had several other places on the internet try to load up some images, and they've all failed to connect. I suppose it could still be an issue that affects some users but not others, but that would kind of surprise me at this point. Oh well. I guess we'll see how it pans out. In the mean time you might not want to clear your browser caches.

Avatar image for OrkHammer007
OrkHammer007

4753

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 0

#5 OrkHammer007
Member since 2006 • 4753 Posts

I have noticed the same issue: all of my user images have disappeared, and some user avatars are invisible as well (it seems isolated to users with odd-colored user names).

If it helps, I'm using Firefox 6.0 with AdBlock Plus enabled.

Avatar image for iowastate
iowastate

7922

Forum Posts

0

Wiki Points

0

Followers

Reviews: 35

User Lists: 0

#6 iowastate
Member since 2004 • 7922 Posts
this may not be the same thing, but I was away for the last week of July with serveri issues and when I got back I was unable to post any images on my blog because there is no longer a bar at the top of the creat a message that has the options for links to images, urls, or any of those neat little things like italicizing or highlighting.
Avatar image for Nagru
Nagru

1956

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#7 Nagru
Member since 2006 • 1956 Posts

Yeah, I'm having the same problem as you gmax. Neither the preview thumbnails or the original image will show up anymore. That holds true for both my images, and other users albums I've tried.

Was just about to upload a new wallpaper too :(

Avatar image for The-Apostle
The-Apostle

12197

Forum Posts

0

Wiki Points

0

Followers

Reviews: 10

User Lists: 0

#8 The-Apostle
Member since 2004 • 12197 Posts
[QUOTE="gmax"]Interesting. I can see your avatars and your profile banners, but if I scroll down to your Recent Images they are just as gone as mine are. My DNS and routing seem fine, and I've also had several other places on the internet try to load up some images, and they've all failed to connect. I suppose it could still be an issue that affects some users but not others, but that would kind of surprise me at this point. Oh well. I guess we'll see how it pans out. In the mean time you might not want to clear your browser caches.

Yeah, it may be an old cache, but I scrolled to recent images and it was fine.
Avatar image for Wanderer5
Wanderer5

25727

Forum Posts

0

Wiki Points

0

Followers

Reviews: 11

User Lists: 0

#9 Wanderer5
Member since 2006 • 25727 Posts

Yup having the problem too. Can't see anything in my image section.

Avatar image for profilia
Profilia

2226

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#10 Profilia  Moderator
Member since 2005 • 2226 Posts
My uploaded images are not visible either. :(
Avatar image for Gelugon_baat
Gelugon_baat

24247

Forum Posts

0

Wiki Points

0

Followers

Reviews: 656

User Lists: 4

#11 Gelugon_baat
Member since 2003 • 24247 Posts

Mine are gone. To anyone that does not seem to be having this problem, try dumping your browser cache; this problem may likely occur for you. (Of course, you are effectively giving yourself trouble if you do this. :P)

Avatar image for gmax
gmax

6865

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#12 gmax  Moderator
Member since 2005 • 6865 Posts
Mine are gone. To anyone that does not seem to be having this problem, try dumping your browser cache; this problem may likely occur for you. (Of course, you are effectively giving yourself trouble if you do this. :P)Gelugon_baat
That's why I mentioned that some users might prefer to not clear their cache, and just let their browser gloss over it a little. For users so inclined, it might be possible to set up an alternate browser profile (which should set up a new, separate, empty cache) to see if they are affected; in theory that could allow the "regular" cache of the main browser profile to be retained. Users who are not so inclined just shouldn't worry about it. :P It might be interesting to know about users who are able to see images from the ui## servers and are sure they are not from browser caches. As far as I can tell the problem is unchanged since I started this thread, and I was noticing it for a few hours before that. The connection attempts I make from here are definitely getting refused, and connection attempts I initiate from other places are also failing; I expected this would be a widespread but (hopefully) short term event. Now I'm wondering...

Avatar image for topsemag55
topsemag55

19063

Forum Posts

0

Wiki Points

0

Followers

Reviews: 16

User Lists: 0

#13 topsemag55
Member since 2007 • 19063 Posts
Correction for Gmax - the first 8 out of 21 images are displaying, the rest of my images are blank.:o
Avatar image for gmax
gmax

6865

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#14 gmax  Moderator
Member since 2005 • 6865 Posts
Maybe that's related to the 8 that show in the "Recent Images" part of the profile index - you probably just have them cached in your browser. Enjoy them while you still can! :P

Avatar image for Sandulf29
Sandulf29

14330

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#15 Sandulf29
Member since 2010 • 14330 Posts
Yep. My images are gone. My sig and avy were hosted on GS so I currently have no identity :P Hope this gets fixed soon or may have to host it on my photobucket account
Avatar image for Azghouls
Azghouls

815

Forum Posts

0

Wiki Points

0

Followers

Reviews: 314

User Lists: 0

#16 Azghouls
Member since 2006 • 815 Posts

My images are not displaying either and I'm using Opera 11.5.

Avatar image for JordanElek
JordanElek

18564

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#17 JordanElek
Member since 2002 • 18564 Posts

My images are gone and my user icon disappeared. I tried hosting my icon on a different server and using the URL in settings, but it doesn't take. All of the fields in the "images" tab of settings are blank and won't take any changes.....

I'm using Chrome on a Mac. I'll try a different browser, but I've had these issues before and they spanned all browsers.

Avatar image for darthkaiser
Darthkaiser

12447

Forum Posts

0

Wiki Points

0

Followers

Reviews: 11

User Lists: 0

#18 Darthkaiser
Member since 2006 • 12447 Posts
I'm experiencing the same issue, I can only see my Avy though.
Avatar image for bbkkristian
bbkkristian

14971

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 1

#19 bbkkristian
Member since 2008 • 14971 Posts
:o I thought my avy broke, so I changed it.
Avatar image for Lotus-Edge
Lotus-Edge

50513

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#20 Lotus-Edge
Member since 2008 • 50513 Posts
Same thing happened to me; all my images are gone... Avi still shows, and now my sig too, but they were hosted on different sites.
Avatar image for man_hammer
man_hammer

450

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#21 man_hammer
Member since 2002 • 450 Posts

I'm having the same problem too.

My user images and avatar aren't showing. (ui##.gamespot.com)

However, my about me image is still showing. (userimage.gamespot.com)

Avatar image for OrkHammer007
OrkHammer007

4753

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 0

#22 OrkHammer007
Member since 2006 • 4753 Posts

I can confirm that it's browser-independent (the problem persists on IE 9, Firefox 6 and Chrome), and that it's independent of AdBlock (which I don't have on Chrome or IE).

Also, again, the avatro problem seems isolated to mod- and admin-level users. Missing avatars include JodyR, DarthKaiser, nocoolnamejim, and the guy who posted just above DarthKaiser on pg 1 of this thread.

I hope that helps narrow it down.

Avatar image for phoenixgaiangel
phoenixgaiangel

6016

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

#23 phoenixgaiangel
Member since 2010 • 6016 Posts

I've been experiencing the same problem. I can see my avy and sig, but none of my images uploaded here nor the images of other people are working to me. I usually use Mozilla Firefox 5, but I tried it on Internet Explorer and Google Chrome too and all of them had the same problem. :(

Avatar image for Sandulf29
Sandulf29

14330

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#25 Sandulf29
Member since 2010 • 14330 Posts
Bugged this up. At work, I was able to see the images just fine. But at home, I was having connection issues with the image servers. Thanks for helping diagnose the problem.SteveN
So when do we expect it to get fixed?
Avatar image for gmax
gmax

6865

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#26 gmax  Moderator
Member since 2005 • 6865 Posts
I was wondering if this might be an internal network/external network thing because Drac said he could see them too, but I wasn't sure. I would not expect this to get resolved until at least early next week. Hopefully it will be an easy fix.

Avatar image for Wolflink001
Wolflink001

5462

Forum Posts

0

Wiki Points

0

Followers

Reviews: 59

User Lists: 0

#27 Wolflink001
Member since 2006 • 5462 Posts

All of my images have vanished along with my user icons. Please fix.

Avatar image for game-ster23
game-ster23

17328

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#28 game-ster23
Member since 2009 • 17328 Posts

I am having the same issue.

Avatar image for Giratina98
Giratina98

10751

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 0

#29 Giratina98
Member since 2009 • 10751 Posts

any image that has been uploaded through gamespot i can't see or use. (like banners, blog images,gamespot sigs. and some peoples avays):|

Avatar image for M3tr4nk0
M3tr4nk0

889

Forum Posts

0

Wiki Points

0

Followers

Reviews: 163

User Lists: 0

#30 M3tr4nk0
Member since 2008 • 889 Posts

None of my images are showing up either.

Avatar image for zinoalex
zinoalex

1057

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#31 zinoalex
Member since 2008 • 1057 Posts

I have the same issue. The 8 pics at the bottom of the page are not viewable. Nor can I see some my friends avatars. las t weekenf theer was no right side panel as an issue. This weekend something diffrent. hope this does not become a habit. Still waiting to see my achievements from Steam and PSN again.

Avatar image for matastig
matastig

1062

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#32 matastig
Member since 2009 • 1062 Posts

@gmax all images in my profile (hosted on Gamespot only ) are not displaying .

Avatar image for man_hammer
man_hammer

450

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#33 man_hammer
Member since 2002 • 450 Posts

It definitely seems to be the images stored at ui##.gamespot.com. My images from that path still aren't working.

I just repathed my avatar to userimage.gamespot.com and it works now.

Avatar image for JustPlainLucas
JustPlainLucas

80441

Forum Posts

0

Wiki Points

0

Followers

Reviews: 226

User Lists: 0

#34 JustPlainLucas
Member since 2002 • 80441 Posts
Was going to make a thread about my sig and av images disappearing, but I see this sticky was made, so I'm posting here.
Avatar image for topsemag55
topsemag55

19063

Forum Posts

0

Wiki Points

0

Followers

Reviews: 16

User Lists: 0

#35 topsemag55
Member since 2007 • 19063 Posts
Well I had 8 out of 21 images at one time, but now I have zero, even though I haven't cleared my cache. The only images I have left are those hosted at an image-hosting website - the GS software still displays those (avatar, sig, etc.).
Avatar image for Wolflink001
Wolflink001

5462

Forum Posts

0

Wiki Points

0

Followers

Reviews: 59

User Lists: 0

#36 Wolflink001
Member since 2006 • 5462 Posts
Not to be rude but when is GameSpot going to fix this bug?
Avatar image for dab198
dab198

3934

Forum Posts

0

Wiki Points

0

Followers

Reviews: 26

User Lists: 0

#37 dab198
Member since 2003 • 3934 Posts
Not to be rude but when is GameSpot going to fix this bug?Wolflink001
When they're in the office. Engineers aren't available on weekends.
Avatar image for fabz_95
fabz_95

15425

Forum Posts

0

Wiki Points

0

Followers

Reviews: 41

User Lists: 0

#38 fabz_95
Member since 2006 • 15425 Posts
None of my images are displaying.
Avatar image for Dracula68
Dracula68

33109

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#39 Dracula68
Member since 2002 • 33109 Posts

I was wondering if this might be an internal network/external network thing because Drac said he could see them too, but I wasn't sure. I would not expect this to get resolved until at least early next week. Hopefully it will be an easy fix.

gmax

Yeah I just logged out of the VPN and now I see random missing sigs and avatars.

Avatar image for angeldeb82
angeldeb82

1723

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#40 angeldeb82
Member since 2005 • 1723 Posts
Me too. I see missing pics in sigs, even missing headline pics in the Sonicspot Union blogs too! :(
Avatar image for zinoalex
zinoalex

1057

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#41 zinoalex
Member since 2008 • 1057 Posts

I still have the same issue with no pics. The siga and avatars are now being affected by some. This site needs to do better maintenance.GS shopuld issue a bulletin regarding the issue and what is being done about it.It should be in out inboxs.While I appreciate what the Admin and Mods do here, communication need to be better.I used to work in Customer Service so I know a little about it.

Avatar image for iowastate
iowastate

7922

Forum Posts

0

Wiki Points

0

Followers

Reviews: 35

User Lists: 0

#42 iowastate
Member since 2004 • 7922 Posts
images don't show at all iin IE or on FIrefox or Chrome. I haven't tried Opera or Safari
Avatar image for AvatarMan96
AvatarMan96

7324

Forum Posts

0

Wiki Points

0

Followers

Reviews: 6

User Lists: 2

#43 AvatarMan96
Member since 2010 • 7324 Posts

I don't see any of my images :?

Avatar image for s_h_a_d_o
s_h_a_d_o

1317

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 4

#44 s_h_a_d_o
Member since 2004 • 1317 Posts

Can we PLEASE have some updated feedback from Technical Staff on this issue??? Game-breaker as far as I'm concerned - it's affecting memory resources and computer performance - I shan't continue using the site until the situation is rectified.

Avatar image for zinoalex
zinoalex

1057

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

#46 zinoalex
Member since 2008 • 1057 Posts

Why are the gamers(users f ths site) concerns faling on deaf ears. It wednesday, haven't the engineers returned back to work yet from an obviously VERY LONG WEEKEND?Your response to the gamers is totally pathetic as actions speak louder than words!

Avatar image for Dracula68
Dracula68

33109

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#47 Dracula68
Member since 2002 • 33109 Posts

Why are the gamers(users f ths site) concerns faling on deaf ears. It wednesday, haven't the engineers returned back to work yet from an obviously VERY LONG WEEKEND?Your response to the gamers is totally pathetic as actions speak louder than words!

zinoalex
Take it easy. No need to get all worked up and then moderated over a bug.
Avatar image for Wolflink001
Wolflink001

5462

Forum Posts

0

Wiki Points

0

Followers

Reviews: 59

User Lists: 0

#48 Wolflink001
Member since 2006 • 5462 Posts
I got modded over Gamespot's bug... I guess you guys don't like feedback.
Avatar image for Dracula68
Dracula68

33109

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#49 Dracula68
Member since 2002 • 33109 Posts
I got modded over Gamespot's bug... I guess you guys don't like feedback.Wolflink001
This isn't the pace. You need to go to Ask the Mods forum.
Avatar image for OrkHammer007
OrkHammer007

4753

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 0

#50 OrkHammer007
Member since 2006 • 4753 Posts

The issue seems to be spreading to "regular" users: sonicare's avatar has now disappeared as well (and it has been visible up until today). I'm hoping this helps you track the problem (I did QA work for a software firm, so bug reporting is sort of 2nd nature now)... I'm really not trying to be annoying.

EDIT: Forgot to add that I haven't cleared my browser cache since my first post. Again, just trying to help.