Bioshock new game plus medical pavilion crash EVERY TIME

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#1 Posted by Soulfulcorgi (25 posts) -
hey everyone i just bought bioshock ultimate rapture edition and after finishing the game i installed the DLC and started a new game plus with my previous save file but when i finish the chapter *welcome to rapture* the game freezes at the loading screen of the medical pavilion level so i cant play!!!! what is causing this problem someone please help