Having issues signing into Xbox Live right now? It's not just you. Microsoft has confirmed the service is down and suffering from issues right now, often producing the error code 0x87DD0006. This could mean you're unable to get online or play games on Xbox One, PC, and any other devices that rely on Xbox Live. These problems have lasted for several hours now, and we don't yet know how soon a fix might be implemented. [Update: Microsoft says it's beginning to see improvements, so you might now have luck getting online.]
The news was confirmed on the Xbox Support Twitter account, which initially acknowledged reports of sign-in issues before delivering a more recent update that states, "We're currently still investigating error code 0x87DD0006 when attempting to sign into our services across devices, we appreciate your ongoing patience. We'll update again here, as well as our status page, when we have more info."
We've caught your reports of sign-in errors on Xbox One and have sent this over to our engineering teams. We will update everyone here when we have information to share. Thank you for reporting.
— Xbox Support (@XboxSupport) June 19, 2019
The status page referenced in that tweet has slightly more encouraging news, stating, "We believe we have identified the issue causing some members to have problems signing in to Xbox Live. Thanks for your patience as the team works to resolve the issue." That update was posted at 1:58 PM PT.
The page identifies the issues as impacting Xbox Live's "core services," which includes things like the ability to sign in--which is obviously essential for doing anything that relies on Xbox Live, such as playing games online or even accessing certain online-only games, like Fortnite: Battle Royale and Destiny 2.
There's no word on when Xbox Live will come back online. We'll update this story when more details are shared. In the meantime, catch up on all the recent Xbox One news.
