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Feature Article

Xbox Live Down On Xbox One And PC [Update]

Xbox Live's status: Not so good.

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Having issues signing into Xbox Live right now? It's not just you. Microsoft has confirmed the service is down and suffering from issues right now, often producing the error code 0x87DD0006. This could mean you're unable to get online or play games on Xbox One, PC, and any other devices that rely on Xbox Live. These problems have lasted for several hours now, and we don't yet know how soon a fix might be implemented. [Update: Microsoft says it's beginning to see improvements, so you might now have luck getting online.]

The news was confirmed on the Xbox Support Twitter account, which initially acknowledged reports of sign-in issues before delivering a more recent update that states, "We're currently still investigating error code 0x87DD0006 when attempting to sign into our services across devices, we appreciate your ongoing patience. We'll update again here, as well as our status page, when we have more info."

The status page referenced in that tweet has slightly more encouraging news, stating, "We believe we have identified the issue causing some members to have problems signing in to Xbox Live. Thanks for your patience as the team works to resolve the issue." That update was posted at 1:58 PM PT.

The page identifies the issues as impacting Xbox Live's "core services," which includes things like the ability to sign in--which is obviously essential for doing anything that relies on Xbox Live, such as playing games online or even accessing certain online-only games, like Fortnite: Battle Royale and Destiny 2.

There's no word on when Xbox Live will come back online. We'll update this story when more details are shared. In the meantime, catch up on all the recent Xbox One news.

Got a news tip or want to contact us directly? Email


Chris Pereira

Chris Pereira is GameSpot's engagement editor. He likes Twin Peaks, The X-Files (before it was bad), and serial commas.
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Avatar image for datriax

Xbox Live down............. on PC. How times have changed................ for the worse.

Avatar image for girlusocrazy

"error code 0x87DD0006"

Sounds very useful to know

Avatar image for onehitta323

Yup Typical. Microsoft needs to change the name to Xbox Down.

Avatar image for mpl911

@onehitta323: You sound like you're about 7!

Avatar image for playstationzone

Cloud gameing bad idea for consles and google doing cloud gameing and want you over charge price for it .

Avatar image for poppadux

Still think cloud gaming is a good idea?

Avatar image for Barighm

@poppadux: So long as they include an option to download the singleplayer games.

Avatar image for poppadux

@Barighm: Downloading the game wouldn't be cloud gaming.

Avatar image for Barighm

@poppadux: And yet some services make the option available.

Avatar image for poppadux

@Barighm: Never heard of such a thing but it still isn't cloud gaming if the game can be downloaded, it is a simple digital distribution model.

Avatar image for izraal

This typically doesn't interfere with playing single player offline games that have been downloaded, but it's not ideal timing for any sales they're running, certainly. It won't have much effect on me, it just keeps me from spending any more money in the short term. Hmm... maybe Xbox Live should go down more often.

Avatar image for Barighm

According to the Xbots around here, Xbox Live never goes down.

Avatar image for just1mohr

Yes, I had trouble on XB1x & XB360 within the last 2 hrs. I luv my XB & I know they will take care of it. It does not happen that often thankfully, service has been great so far.