Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Feature Article

Xbox Live Down On Xbox One And PC [Update]

Xbox Live's status: Not so good.

Having issues signing into Xbox Live right now? It's not just you. Microsoft has confirmed the service is down and suffering from issues right now, often producing the error code 0x87DD0006. This could mean you're unable to get online or play games on Xbox One, PC, and any other devices that rely on Xbox Live. These problems have lasted for several hours now, and we don't yet know how soon a fix might be implemented. [Update: Microsoft says it's beginning to see improvements, so you might now have luck getting online.]

The news was confirmed on the Xbox Support Twitter account, which initially acknowledged reports of sign-in issues before delivering a more recent update that states, "We're currently still investigating error code 0x87DD0006 when attempting to sign into our services across devices, we appreciate your ongoing patience. We'll update again here, as well as our status page, when we have more info."

The status page referenced in that tweet has slightly more encouraging news, stating, "We believe we have identified the issue causing some members to have problems signing in to Xbox Live. Thanks for your patience as the team works to resolve the issue." That update was posted at 1:58 PM PT.

The page identifies the issues as impacting Xbox Live's "core services," which includes things like the ability to sign in--which is obviously essential for doing anything that relies on Xbox Live, such as playing games online or even accessing certain online-only games, like Fortnite: Battle Royale and Destiny 2.

There's no word on when Xbox Live will come back online. We'll update this story when more details are shared. In the meantime, catch up on all the recent Xbox One news.

Got a news tip or want to contact us directly? Email news@gamespot.com

mrblondex

Chris Pereira

Chris Pereira is GameSpot's engagement editor. He likes Twin Peaks, The X-Files (before it was bad), and serial commas.
Xbox One

Xbox One

Follow
Back To Top