UPDATE: Xbox Live Back, But Experiencing Issues On Xbox One

Core services have returned, but some other parts of the service still seem to be affected.

71 Comments

UPDATE 2: Currently "Purchase and Content Usage" is still marked as limited, however a note on the page reads, "We believe we have identified the issue causing some members to have problems purchasing content. Thanks for your patience as the team works to resolve the issue." Other services are all listed as "normal."

Apps that still seem to be experiencing issues include the "EA Access Hub" and "Movies & TV."

UPDATE 1: According to an update from Xbox Support on Twitter, some functionality has returned to Xbox Live. "Our teams are marking the licensing issues as now resolved, thank you all for your patience! You should be all set to access your digital games once more!" read an update from Microrsoft at 4:38pm PT.

However, according to the Xbox status page, there is sit "Purchase and Content Usage;" "TV, Music and Video;" and "Social and Gaming" are all still marked as limited. Xbox Live Core Services have been upgraded to "Normal."

The original story appears below.

If you're having issues with Xbox Live, you're not alone. Microsoft has confirmed the service is currently suffering from problems affecting a variety of areas, which may prevent you from doing a number of things. This impacts Xbox One, Xbox 360, and any other device that's connecting to Xbox Live.

As detailed on the Xbox Live status page, Xbox Live Core Services; Purchase and Content Usage; and TV, Music, and Video areas are all listed as "limited." As a result, many things you can think about doing that involve Live may prove difficult at the time of this writing. That includes downloading or buying content you own or creating an account.

The most recent update from Microsoft states, "We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue." It's unclear if that is related to the other problems that Live users are currently suffering from.

Fortnite experienced issues (including on Xbox One) earlier today that have since been resolved, but Rainbow Six Siege is currently listed on the Live status page as suffering from some kind of problem. Ubisoft's support account on Twitter further confirms that "multiple titles" from the publisher have been hit with connection issues.

There's no timeframe for when things will return to normal. We'll update this story with more information as it's shared.

Got a news tip or want to contact us directly? Email news@gamespot.com

Join the conversation
There are 71 comments about this story