The Last Of Us 2 Digital Pre-Orders Are Being Refunded Automatically

The system will process refunds automatically due to the sequel's PlayStation Store listing being taken down.


After The Last Of Us 2 was delayed indefinitely due to logistical issues caused by the COVID-19 (coronavirus) crisis, players who bought the game on the PlayStation Store are having their pre-orders automatically refunded.

With no new release date announced and the listing being taken down from the PlayStation Store, those with digital pre-orders have no option but to accept the refund. The refund doesn't apply to anyone who pre-ordered through a third-party seller, however.

Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Now Playing: The Last Of Us Part 2 - What We Thought Of The Demo

Refunds are also being sent out for Marvel's Iron Man VR, an upcoming PSVR game that has likewise been indefinitely delayed by the crisis.

A note on the PlayStation support website says, "The Last of Us Part II and Iron Man VR have been delayed. All digital pre-order consumers will automatically receive a refund. Please check your email for more details."

If you've pre-ordered either of these games, you won't have to do anything to redeem a refund, and should have an email from PlayStation with more details. There's no reason to believe either game has been canceled at this time.

Unlike most of the games that have been delayed due to coronavirus, The Last Of Us 2 is mostly finished. Sony and Naughty Dog have pointed to "logistic issues" preventing the game's launch from fulfilling expectations. The pre-orders are being refunded because the PlayStation Store does not allow for pre-ordering games that do not have set dates--they will likely be available again once new dates are set.

The products discussed here were independently chosen by our editors. GameSpot may get a share of the revenue if you buy anything featured on our site.

Got a news tip or want to contact us directly? Email

Join the conversation
There are 12 comments about this story