Steam-Only DLC for PC Game Causes GOG to Offer Refunds a Year After Launch

Armello's developer denies piracy had anything to do with the decision of not bringing DLC over to GOG.

30 Comments

Turn-based strategy game Armello's DLC is exclusive to Steam, so digital game store GOG is offering refunds to anyone who purchased the game through its website (via PCGamesN).

"Due to changes to the GOG.com version of Armello and the fact that some online functionalities and future content for the game will not be available on GOG.com, we want to make sure all prior owners have a choice," GOG wrote in its forums. "If you feel that the current version of Armello is not something you wished for back when you bought the game, please contact our support team for a refund."

Armello developer League of Geeks didn't give a concrete reason as to why the DLC isn't coming to GOG, but co-founder Trent Kusters did say that "given infinite resources and time [it] could undertake the task of rewriting the underlying architecture at the core of this decision, but that's straight up not feasible for a vast number of reasons that are unique to LoG, Armello, where [the developer is] standing right now, and where [it sees] Armello's future."

Additionally, Kusters denied on the Steam forums that it had anything to do with the fact that all GOG games are DRM-free and subject to piracy.

"This decision has nothing to do with piracy," he said. "Piracy isn't a concern of ours. We've never considered it one and we don't see it being one in the future."

No Caption Provided

He added that the developer will continue to provide technical and sales support for the GOG version of Armello. However, "as far as [he] can tell now," GOG will not receive paid DLC, and content support will end in 2017 regardless if it's paid or free.

Armello originally released last year on September 1. It received a score of 8/10 in GameSpot's review. Critic Janine Hawkins said, "Armello picks and chooses a variety of elements from board, card, 4X, and role-playing games without demanding either a familiarity with or a fondness for any genre. It also leaves a lot of room to engage as deeply as you want with the game's guts without feeling like you're floundering if you don't. Whether you're bumbling your way to the top or playing all your cards right, Armello makes regicide ridiculously entertaining."

Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Now Playing: Armello - Game of Thrones Meets Redwall

$29.99 on Walmart
Buy

GameSpot may get a commission from retail offers.

Got a news tip or want to contact us directly? Email news@gamespot.com

Join the conversation
There are 30 comments about this story
30 Comments  RefreshSorted By 
GameSpot has a zero tolerance policy when it comes to toxic conduct in comments. Any abusive, racist, sexist, threatening, bullying, vulgar, and otherwise objectionable behavior will result in moderation and/or account termination. Please keep your discussion civil.

Avatar image for UberMan5000
UberMan5000

43

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

"Here's a long and flowery corporate explanation for why we made this decision, hopefully to distract you all from the idea that we just don't have a good reason for it, other than we just can't be bothered to support anything not popular enough. Sure, GOG is just as capable of a platform for us, but users who are conscientious of DRM or just not keen on Steam will just have to deal with it."

2 • 
Avatar image for rikku45
rikku45

693

Forum Posts

0

Wiki Points

0

Followers

Reviews: 10

User Lists: 0

Its funny how DRM only hurts the legit people that buys games, pirates seem to get around it easy. Weird imo

2 • 
Avatar image for proceeder
proceeder

883

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 0

GOG needs more love and support. F them DRMs!

5 • 
Avatar image for deactivated-5a0b0bf0c8fa5
deactivated-5a0b0bf0c8fa5

768

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 5

Class move by GoG in my opinion.

6 • 
Avatar image for Pelezinho777
Pelezinho777

1520

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 0

Look what you did to GOG, Steam!!!

2 • 
Avatar image for tOrchie
tOrchie

277

Forum Posts

0

Wiki Points

0

Followers

Reviews: 12

User Lists: 0

Good Guy GOG.

3 • 
Avatar image for nefphlegm
nefphlegm

557

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Why can't we all just, game along?

6 • 
Avatar image for proceeder
proceeder

883

Forum Posts

0

Wiki Points

0

Followers

Reviews: 15

User Lists: 0

@nefphlegm: DRMs man, that's why.

5 • 
Avatar image for TakShack
TakShack

239

Forum Posts

0

Wiki Points

0

Followers

Reviews: 9

User Lists: 0

Edited By TakShack

If I had to guess, I would say the reason has something to do with the multiplayer.

The Steam version uses Valve servers and Steam's anti-cheat tech. Since it's a mostly online game anyway, it would make sense to have their customers on the same servers. Not 100% sure but I believe this is also a free service from Valve so would lower their costs and manpower requirements for maintaining an online service.

Again, this is just a guess, a theory.

7 • 
Avatar image for koospetoors
koospetoors

3715

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

Edited By koospetoors

...They have to change the core architecture of the game just to have additional downloadable content work on a non-steam version?

I have next to zero game development knowledge but isn't that bullshit? I mean, how can the Steam version be that radically different to the point that they can only add DLC on that one? Its just DRM with a bunch of features attached to it ultimately, and the GOG version is still the same game without the DRM + Steam specific features, its still the same freaking game.

Hell I'm currently playing the GOG version of Dying Light and I'm able to buy all the DLC which is also for sale on Steam just fine, how's this any different?!

5 • 
Avatar image for Myron117
Myron117

1449

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

Im hoping valve had nothing to do with this otherwise ill be signing up to a GOG account to help support the losses

2 • 
Avatar image for deactivated-5a803cda1fb41
deactivated-5a803cda1fb41

290

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

CDPR shows us once again how they actually care unlike the others.

5 • 
Avatar image for conqueror994
Conqueror994

54

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 5

I agree guys, boycott this Dev, we really need less of them, this world needs to be a better place

#PlayersUnited

Upvote • 
Avatar image for kadaverhagga
kadaverhagga

991

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 0

Edited By kadaverhagga

Damn, I hope this was an isolated incident and exclusivity stays on console and is not brought over to plague pc. Good on GOG though, goddamned CDProject sure have amassed ALOT of goodwill by now. A more consumer friendly company is hard to find.

6 • 
Avatar image for DutchmasterNYC
DutchmasterNYC

83

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

Edited By DutchmasterNYC

I think CDProjekt, as a whole, shows more respect for their customers than any other company in video games right now. May they continue to make boatloads of cash, so that the bean-counting bags of shit running their avaricious contemporaries might feel compelled to emulate this behavior! Bravo!

12 • 
Avatar image for godfather830
godfather830

399

Forum Posts

0

Wiki Points

0

Followers

Reviews: 60

User Lists: 0

GOG is great. Armello's developers are a bunch of A$$holes.

5 • 
Avatar image for deactivated-59fa0a9978db8
deactivated-59fa0a9978db8

339

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

Upvote For GOG

17 • 
Avatar image for cornbredx
cornbredx

1879

Forum Posts

0

Wiki Points

0

Followers

Reviews: 20

User Lists: 0

There's nothing different about putting it on GOG minus not being in the steam system there so I am completely unclear how they couldn't add DLC for this to GOG. I also don't understand why they're lieing about it. Unless it's truly incompetence. I know I'm a jerk, but not everything is incompetence.

As an amateur, hobbyist, developer myself I don't see how putting it on GOG would require significant investment at all. Unless maybe the way they wrap it into the game is somehow server related. Even then that just doesn't make any sense if the base game works on GOG which is where anything server related would initially exist anyway. Does the GoG version have multiplayer support (as far as I know it does)?

Ya, there could be a reason for this, but I just can't think of anything. With stuff like this I wish developers were clearer on their intentions and not so vague. It always feels like they're lieing which is why people will now call them liars. Maybe they are, but I just don't understand what they gain from lieing about it.

Upvote • 
Avatar image for ECH71
ECH71

933

Forum Posts

0

Wiki Points

0

Followers

Reviews: 6

User Lists: 0

D*** move Armello developers. You guys need a good boycotting.

17 • 
Avatar image for derceto
derceto

773

Forum Posts

0

Wiki Points

0

Followers

Reviews: 60

User Lists: 0

Edited By derceto

"Armello's developer denies piracy had anything to do with the decision of not bringing DLC over to GOG, but we all know it did."

4 • 
Avatar image for Thanatos2k
Thanatos2k

15372

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

How utterly lazy by the developers. Their reason is clearly lies.

15 • 
Avatar image for ice12tray
Ice12Tray

836

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

Edited By Ice12Tray

Love GOG. The current building I'm working out of doesn't have wifi, so I've been playing games on it during my lunch since it doesn't require an online check in every now and again like steam does. (No hate for steam, but I haven't had my laptop connected to wifi in 2 months and it won't run any of my games offline now until I sign in with the servers) Glad to see them putting their customers first.

12 • 
Avatar image for bigdegs
BigDegs

176

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

Once again, GOG goes above and beyond, biting the bullet, to protect gamers from greedy and exploitative decisions by publishers.

Notice the maker of the game doesn't give an actual reason for why the DLC isn't coming to GOG?

19 • 
Avatar image for catsimboy
catsimboy

2297

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

Edited By catsimboy

"given infinite resources and time [it] could undertake the task of rewriting the underlying architecture at the core of this decision," "This decision has nothing to do with piracy" Uh why would you hardcode it into your game that DLC is only usable via Steam unless it was for anti-piracy reasons? It's either anti-piracy or your studio is stupid and incompetent. Pick your poison.

12 • 
Avatar image for Thanatos2k
Thanatos2k

15372

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

@catsimboy: I actually buy that it wasn't for piracy, which means it's the second reason - they're lazy and incompetent.

7 • 
Avatar image for ice12tray
Ice12Tray

836

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

@Thanatos2k: Or they don't have the funds.

Upvote • 
Avatar image for koospetoors
koospetoors

3715

Forum Posts

0

Wiki Points

0

Followers

Reviews: 8

User Lists: 0

@ice12tray: Funds for what? Their work is already done, they have a functioning version of the game on GOG, how is it such a monumentally impossible task now to just simply add extra content to that version and have people pay for it?

Upvote • 
Avatar image for Thanatos2k
Thanatos2k

15372

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

@ice12tray: Funds for what? If you say funds for testing, that's the lazy part.

5 • 
Avatar image for ice12tray
Ice12Tray

836

Forum Posts

0

Wiki Points

0

Followers

Reviews: 2

User Lists: 0

@Thanatos2k: Well if DRM is built into the program of the DLC for the game, they would have to reprogram the entire thing for GOG, and maybe there weren't enough copies sold through GOG to warrant it. Company has to stay afloat. I'm just looking at other options here, while you seem to just be pointing the finger. There's also one other option no one mentioned and that's that Steam paid for the exclusive rights, but nobody ever wants to say anything negative about steam....

3 • 
Avatar image for Thanatos2k
Thanatos2k

15372

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

@ice12tray: "Well if DRM is built into the program of the DLC for the game, they would have to reprogram the entire thing for GOG"

But Steam takes care of that for you automatically, so there'd be no reason to bake extra DRM into the game itself. Lazy or incompetent indeed.

"There's also one other option no one mentioned and that's that Steam paid for the exclusive rights, but nobody ever wants to say anything negative about steam...."

Because if that were the case they'd say that was the case. Other developers never lie about that. Of course, some people only want to try and say negative things about Steam, regardless of whether such statements make any rational sense.

3 •