Red Dead Redemption 2 PC Crashes: Try This If You're Having An Issue [Update]
You'll want to try out DirectX 12, Safe Mode, and updated drivers to solve the problem.
Red Dead Redemption 2 has just launched on PC, but many players are facing issues of getting it to run reliably. The game has been subject to crashes, sending players back to desktop--myself included. In my experience, I would either get the "exited unexpectedly" message from the Rockstar Launcher or a critical error message from Windows when either loading into the story mode or a few seconds into gameplay. Rockstar hasn't yet released any patch or much in the way of official guidance, but here are two possible fixes if you're encountering Red Dead 2 crashes. It's a major pain, especially for those who have been anticipating the game for a long time.
Update: A Rockstar Games Launcher update was released on Tuesday that addresses some of the problems, so ensure that is up to date if you're encountering any issues--this resolved issues for at least one of us here at GameSpot. Additionally, Rockstar has followed this up with a new patch on Wednesday for the game itself, though it has not yet released patch notes detailing what changes it makes. It also has acknowledged the problems on Twitter, which you can see below. The original story follows.
We’re aware of ongoing issues preventing some people from playing RDR2 on PC and are actively working to resolve them.— Rockstar Support (@RockstarSupport) November 6, 2019
I was able to get the game running stably after a few tweaks. If you get a crash, the Rockstar Launcher will ask if you want to run the game in Safe Mode; you can do this then tweak your graphics settings back to what you wanted. Granted, you'll have to restart the game again to apply certain graphics options. One option you'll want to have set is for the game to use the DirectX 12 renderer--by default, Red Dead 2 runs on the Vulkan API.
A third step isn't so much a solution as it is just good practice: update your video card's drivers. Nvidia users should download and install GeForce driver version 441.12 since it's specifically tuned for RDR2 and the most recent software for Nvidia GPUs. AMD users will want to do the same and install the latest graphics drivers, Radeon software version 19.11.1. Rockstar has acknowledged the situation and offer driver updates as a solution, too. Additionally, it's suggested to make sure Windows launches the game with "Run this Program as Administrator" and "Disable Fullscreen Optimization" set.
It's hard to say which one of these are the definitive solution, but if you're encountering crashes in the same manner, we suggest you follow these steps. Your mileage may vary as every PC is different and it's not yet clear what exactly is causing the crashes. I'm currently running a PC with the following specs: Intel Core i7-7700K, Nvidia RTX 2080, 16GB RAM, and a 2TB m.2 NVMe SSD. I cannot speak to whether or not there are other issues that might be specific to AMD setups.
For more information on the situation, you can read our story the Red Dead 2 PC crashes people have been encountering. If you're up and running the game stably, be sure to check out our previous coverage below.
Red Dead Redemption 2 News
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