Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
Sorry, but you can't access this content!
Please enter your date of birth to view this video

By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy

Feature Article

PSN Is Down, Causing PS4 Server Issues And Errors For Games During E3 [Update]

E3 is almost over, but hopefully you weren't planning to pass the time with something that requires PSN.

E3 2019 is winding down, with Thursday marking its final day. Even without Sony at the show, there has been a lot of games for PS4 fans to check out. But those at home looking to boot up their PS4 (or other PlayStation Network-reliant device or service) might find themselves running into server issues. Sony has confirmed PSN is down, with many users reporting the error code WS-37403-7. [Update: The status page says PSN servers are back online, so you shouldn't have any further issues for the time being.]

Sony shared the news in a tweet on its PlayStation Support account, writing, "We’re aware that some users are experiencing issues logging into PSN." The PSN status page further reaffirms this, listing all areas of PSN as impacted. That includes account management, gaming and social, PlayStation Now, the PlayStation Store, PlayStation Vue, and more. No further tweets have been shared, but the most recent update on the PSN status page came at 2:26 PM PT and reiterates that Sony's "engineers are working to resolve the issue as soon as possible."

With these widespread issues, you may not be able to sign in on your PS4, which could mean you're locked out of not just online play, but also some of your games. There's no word on how long this may last or when servers will come back online.

When things do come back up, Sony's E3 sale is ongoing and offers some very nice deals on PS4 games and hardware.

Got a news tip or want to contact us directly? Email news@gamespot.com

mrblondex

Chris Pereira

Chris Pereira is GameSpot's engagement editor. He likes Twin Peaks, The X-Files (before it was bad), and serial commas.

E3 2019

E3 Main Event
Back To Top