NBA 2K14 Servers Brought Back Online Following Complaints
Players given another nine months to complete their single-player campaign; 2K Games amends server support policy.
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2K Games has temporarily restored online services to its basketball sim NBA 2K14 after its server switch-off was widely criticised by customers.
The termination of online connectivity, which was enacted on April 1, meant that users' save files were no longer accessible because they required remote authentication. 2K Games initially assured that save data would survive the transition.
In response to a spate of complaints, 2K Games support representatives sent emails to customers explaining that they could still play the game in offline mode, albeit with a new save file. This meant that all progress in the game was lost.
But on Tuesday evening, the publisher sent a notice to GameSpot explaining that the servers have been restored and will remain live for another nine months. It means that the same save files will become inaccessible again, in January 2016, but players now have more time to finish their single-player career modes.
2K Games also announced that it is extending the online lifespan of all subsequent NBA 2K games from 18 to 27 months.
"It gives our players more time to experience and enjoy the highest rated NBA simulation video game franchise," a statement read.
"The opinions of our community continue to have a positive impact on our business decisions as we strive to create the best possible experience for all of our fans.”
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