In Wake of Assassin's Creed Unity Issues, Ubisoft Changing Policies

Publisher adapting how it interacts with reviewers and gamers going forward.

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In the wake of Assassin's Creed Unity's release this week, which was adversely affected in some cases by frame rate issues and bugs across all platforms, publisher Ubisoft has vowed to change the way it interacts with game critics and the community of gamers at large.

"We are working to adapt our services and communications with consumers accordingly, both by changing the way we work with reviewers and by offering customers open betas or other early access to some games, all so that they have the information they need and want," a Ubisoft spokesperson told the BBC.

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Explaining some of Unity's launch issues, and an embargo on review scores that lifted 12 hours after the game was released, the representative said it comes down to the evolving natures of games. Games today are increasingly online-focused, the spokesperson said, which changes things significantly.

"Having the online elements available and having populated worlds is essential to creating a representative and complete experience for reviewers," the representative said. "Achieving this prior to launch is incredibly complex, which is why some games are being reviewed much closer--or as was the case with Destiny, even after--the game launches.

For its part, Ubisoft has acknowledged Unity's bugs and laid out plans to fix them. Ubisoft has even launched a live updates blog dedicated exclusively to bringing fans the latest information on bug fixes.

If you're encountering bugs in Unity, we want to hear from you. Let us know in the comments what bugs/issues you're experiencing, and if you can, post a screenshot and details about what platform you're playing on. Alternatively, you can email us at the address below.

For more on Unity, check out GameSpot's review and what other critics are saying.

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