Halo: Master Chief Collection's Matchmaking Issues Are "Disappointing," Xbox Boss Says
"We have to do better with the matchmaking," Phil Spencer says.
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Phil Spencer, the Head of Xbox, has spoken out about the ongoing matchmaking issues for Xbox One game, Halo: The Master Chief Collection, which have led to long wait times for some.
Responding to fans on Twitter, Spencer said the issues are "disappointing," promising that Microsoft and developer 343 Industries are working furiously to fix the problems.
@Euthanasia1978 Sorry about the issues. I know our fans expect more from us. Team is making progress but I know it's still disappointing.
— Phil Spencer (@XboxP3) November 17, 2014
@MarcB567 @PNF4LYFE @BuckGamer @K_Alex1 We have to do better with the matchmaking, apologies for that. Team is working around the clock.
— Phil Spencer (@XboxP3) November 17, 2014
Following The Master Chief Collection's release last Tuesday, fans immediately reported that matchmaking times were taking too long. 343 was quick to address the matter, and has released a range of server-side updates to help fix the problems, though the aren't entirely fixed yet.
On Friday, the studio removed various matchmaking playlists from the game and postponed the first season of the Halo Championship series due to the matchmaking issues. 343 is now targeting a November 19 release for the latest patch, which should improve matchmaking times.
For more on The Master Chief Collection, check out GameSpot's review and what other critics are saying.
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