Epic Will Pay For Shenmue 3 Kickstarter Refunds Related To Exclusivity Deal

Epic's paying for the meal and covering the tip.

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Now Playing: E3 2019: Shenmue 3 Gameplay Trailer - PC Gaming Show 2019

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The hotly-anticipated Shenmue III going Epic exclusive has caused a stir amongst PC Kickstarter backers. Developer Ys Net provided an update on the switch, but the studio is still assuaging concerns. Refunds are now being offered to Kickstarter backers who choose to rescind their investment, and Epic Games CEO Tim Sweeney confirmed the company will take responsibility to avoid impacting Shenmue III's development budget.

Sweeney took to Twitter to deliver the statement, saying in a tweet, "Epic is funding the cost of all Kickstarter refunds resulting from Shenmue III’s move to the Epic Games store." He notes that this decision is to ensure Ys Net's development budget remains unaffected by refunds.

In a follow-up tweet, Sweeney said that when any other game goes Epic exclusive after offering rewards on separate PC platforms, "We’ll either coordinate with colleagues at the other stores to ensure key availability in advance, or guarantee refunds at announcement time." It's worth noting that Sweeney is talking specifically about crowdfunded projects here.

The options available for Shenmue III Kickstarter backers include a PC physical package, a digital Epic Games Store game key, a PS4 disc, or a PSN code voucher. The PC physical version doesn't actually contain the game on the disc, though; instead it comes with an Epic Games Store installer and a digital Epic Games Store game key. The Steam version will be made available to those who opt for it but will be delivered "one year later."

Shenmue III isn't the only game to become an Epic exclusive. During the PC Gaming Show, where Shenmue III's Epic Store exclusivity was announced, a handful of games got the exclusive treatment. This includes Chivalry II, The Sojourn, Untitled Goose Game, and more. Crowdfunded sci-fi game Outer Wilds also went Epic exclusive, alongside Metro Exodus and The Division 2. Gearbox's upcoming looter-shooter, Borderlands 3, has also announced an Epic exclusivity deal.

Shenmue III is slated to launch on November 19 for PC and PlayStation 4.

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Avatar image for dudebropartyyo

Not condoning it but play it the other way, their own fault and show them they will lose sales screw people like this

Avatar image for 02050muh

what a dick

Avatar image for Barighm

Watch them be Epic store gift cards.

Avatar image for Richardthe3rd

Sweeney crooning about how this practice is healthy for the market makes about as much sense as attempting to put out a fire in a building by throwing bombs at it.

At the same time, he knows consumers in this market have zero self-control, so maybe blowing it all up is the way he establishes Epic/Tencent as the PC overlords.

I wont reward his bad will, and this gesture is so openly aimed at exploiting consumer habits and creating a power struggle. I hope it requires more than throwing money at the situation, because that's really all Sweeney seems to know.

Avatar image for dragonsama

While it won’t happen, it’d be very funny if almost all the backers asked for a refund. Imagine Epic having to pay out over $6,000,000

That’s probably more than they gave them

Avatar image for Elranzer

Which really means Tencent (China) is footing the bill.

Avatar image for nsa_protocol44

People cal down Cyberpunk isn't Epic exclusive, altho Sweeney wanted it in his wet dreams.

Avatar image for dr_vancouver

Might be pissed if I didn't get PS4 physical copy. Does seem kinda shady though. Oh well, for those that don't get the refund look for "Dr Vancouver" in the credits ;)

Avatar image for retrogamer711

Epic is messing things up for gamers. Their store is shitty too :(

Avatar image for USDevilDog

I really really doubt Cyberpunk 2077 will go to the Epic Store exclusively. CD Projekt Red is a proponent of DRM-free releases. There is a reason why they promoted Witcher 3 on GOG.

Avatar image for tainted0ne

Cyberpunk 2077 will not be an exclusive... wonder why this was stated?

Avatar image for sakaixx

Huh cyberpunk is epik exclusive??

Avatar image for Thanatos2k

Kind of old news, isn't this? Regardless, everyone who backed should request a refund so Epic is forced to pay out.

Avatar image for videogameninja

And The Epic store saga continues.

However, the real question Shenmue backers are going to need answering is…

Um… just where are those sailors again?


Avatar image for m4a5

Man, their PR guys are really trying their best to work with a stupid situation it seems.

They could break the timed exclusivity and take some of the heat off themselves, or they don't get the sales (lose money; dev gets paid and the customer gets their money back) and keep gamers annoyed?

Am I missing something here? Or is this situation really that stupid??