Epic Games Store Crashes With "Error 500" Affecting Fortnite And GTA 5 Giveaway [Update]
Grand Theft Auto 5 is currently free on the Epic Games Store, but players are having trouble getting the store to launch due to high traffic.
[Update: The crashing issues appear to be resolved, including an issue that occurred briefly on May 17, as the launcher is currently available again. Grand Theft Auto 5 is now available for free.]
Original story follows:
With Grand Theft Auto 5 being given away for free on the Epic Games Store today, the digital store has been receiving a substantial amount of traffic. It is getting so much traffic, in fact, that it has completely crashed before the game was even made available, which is even leading to problems for those trying to play Fortnite and other games through the Epic Games Launcher.
We are currently experiencing high traffic on the Epic Games Store.— Epic Games Store (@EpicGames) May 14, 2020
We are aware that users may be encountering slow loading times, 500 errors, or launcher crashing at this time and we are actively working to scale. We'll provide an update as soon as we can.
The official Epic Games Store Twitter account announced that it was experiencing higher-than-normal traffic, which can result in a few different issues for customers. These range from long loading times, the launcher completely crashing, or a "500" error message. GameSpot even had error messages appear in different languages when we attempted to connect.
GTA 5 is certainly popular enough to solicit that much attention, and it's free for one week on the Epic Games Store. The game is one of the most profitable pieces of entertainment in history and still routinely shows up on monthly top 10 sales charts, despite the fact that it released more than six years ago. On PC, mods are enabled, making it a (potentially) even crazier version of the game than the console editions. The freebie coincides with the start of a great Epic Games Store sale.
As noted above, the Epic Games Store launcher is used not only for buying games, but also for accessing titles like Fortnite. It will be the exclusive PC platform for the remastered Tony Hawk's Pro Skater 1 + 2 game, which is scheduled to release on September 4.
We're investigating issues on PC and Mac that may impact Launcher logins and in-game purchases.— Fortnite Status (@FortniteStatus) May 14, 2020
We'll provide an update as we have more info. pic.twitter.com/YlFUP3vQEy
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