Capcom Now Prioritizing "Completeness," Even If That Means Delays

Resident Evil publisher's new plan is to "prioritize completeness even if it requires some scheduling adjustments."

102 Comments

Following Capcom's recent acknowledgment that Street Fighter V had a "lack of content" and "needed more polish," the company outlined a plan to work on games longer to ensure they are ready for launch. Now, CEO Kenzo Tsujimoto has shed more light on that new process.

Capcom is prepared to delay games if they need more time, Tsujimoto said as part of a Q&A session at the company's latest earnings report. The English translation of this session was published today [PDF] on Capcom's website.

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The executive said this new development schedule applies to a "small number of titles," though he did not mention these by name.

"For games to be hits at the global level they must be high quality," he said. "To this end, as a result of judging it necessary to spend a little more time on the development and operation of titles that are not yet up to that standard, we have revised the development periods for a small number of titles.

"Rather than absolutely holding to sales periods or development deadlines, in the pursuit of quality that wholly satisfies our users we will carry out development that prioritizes completeness even if it requires some scheduling adjustments."

Tsujimoto warned investors and analysts that taking this approach might mean diminished sales in the short-term. However, he still expects an annual growth rate of at least 10 percent, and stressed that taking more time to make a great product will eventually result in the "strengthening" of core titles.

Street Fighter V sold 1.4 million copies across PlayStation 4 and PC for Capcom's fiscal year ended March 31. This was 600,000 copies below the 2 million figure that the company was expecting.

Street Fighter V faced server issues during its beta and at launch, though those problems have now largely been fixed. Additionally, people criticized the game for its perceived lack of content and missing features, including the non-existence of penalty program for rage-quitters.

Looking ahead, Street Fighter V will receive a free story expansion in June.

Outside of the Street Fighter franchise, Capcom has three "major" unannounced games in the works and scheduled to launch by the end of March 2017. One of these games is from the Monster Hunter franchise, but there are no details at all on the other two.

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Avatar image for eva02langley
eva02langley

Unlike many here, I don't blame Capcom for the lack of features even if it is unacceptable at this price tag, I blame them for their incompetence in making the game.

-No controller support on PC except xbox controllers (seriously Capcom, 90% of the controllers are D-Input)

-Gimmick Fight Money (buying a character = winning 2000 fights, stage = winning 1400 fights, costume = winning 800 fights)

-Costume are already included in the story mode, but not unlocked for online

-Season pass at 30$ making this whole joke a 100$ beta game

-Server issues

-Ragequitting killing the game, the ranking are a huge joke and need to be reset

-Legacy controller support not supporting DS2 and DS3 controllers... CMON!

-Combofiend transforming the mind games of SF4 into a wakeup spamming fest

-Execution is now everything while punishing is no more a good gameplay mechanic... EVERY MOVE ARE SAFE MORE OR LESS! Gone are the day you could punish someone with your ULTRA

All in all, SFV is a devolution from IV. This game will last 5 months instead of 5 years.

Avatar image for eva02langley
eva02langley

Never again... SFXT and now SFV... never a day one purchase again...

Still no controller support.... Capcom, you sux and are crooks.

Avatar image for edwardnygma
EdwardNygma

I love how they grudgingly admit they MIGHT adjust the schedule. Here's an idea. Finish the game and your sales will be worth the wait. Imagine that.

Avatar image for captnforever
CaptnForever

they finally realized prioritizing money and angering the customer yields no progress? amazing how this companies morph their whole business model to the point of believing customers are utterly stupid and will buy whatever crap they come up with.

Avatar image for atomicjuicer
atomicjuicer

Expansions won't be on the disc. If its not on the disc I don't own it when the servers are taken down so I'm not bloody paying for it if I won't own it.

Avatar image for Ha2e
Ha2e

So far Capcom has delivered 100% of the post release DLC they have promised, so Im sure the rest will come on time as well. It does suck that the game shipped the way it did but come June the game will be complete when the free DLC for the cinematic story mode arrives. I may be part of the minority but im grateful for the early release as long as they complete the game as promised. On the bright side, because they chose to release early, this years EVO is going to be awesome.

Avatar image for ernart
ernart

@Ha2e: The question is ... Storymode is the only thing that would complete the game? Is it worth the replay value? Arcade mode is superior than story mode in terms of replay value, game play experience from being gimmick less.

Ever notice all of a sudden many have cared of a SF fighting game without Storymode. Which is essential arcade mode or storymode? No one did get really get bother of an SF4 without storymode? The truth is many is being confused of SF arcade mode to be storymode because many are mislead. The console arcade mode has been watered down from terms because some apologist that compromised with the failure of content design in SFV.

Capcom should not think to design a game that is about casual because that is an FGC term within the community but rather about consumers that are fighting games enthusiast not role playing game consumers that expect to see content and mode like what they have from past fighting games develop by their company not by other companies with different genre of games.

SFV failed not because of the lack of storymode but the lack of arcade mode the first console main SF game without an independent standalone offline mode with good replay value, not very long matches, isn't redundant and gimmick less. In time after numerous playing CGI cut-scenes would be skipped for matches like game intro after more of a dozen seeing it, What it needs is the typical arcade mode in USF4 and SF3TS because it is essential expectation for the last decades outside the FGC.

Avatar image for juiceair
juiceair

Delays suck but if it means a better product then I'm all for it. Street Fighter V was nothing more than an online beta done wrong and the fans had to take it on the chin.

Avatar image for jinzo9988
jinzo9988

It's not necessarily a lack of completeness itself that was the problem. It's a lack of completeness paired with the price tag. If it were released as an Early Access title with the appropriate pricing, I think it would've been fine. Had that been released as a free to play game in the realm of what's being done with Killer Instinct (2013), I think it would've been fine. It's the gall to release an incomplete game at the same price tag as a finished product that was the problem. In a bid to get the game out there in time for a tournament, you've irreparably damaged the series... and I hope it was worth it to do that.

Avatar image for nefphlegm
nefphlegm

I thought "completeness" was a given?

Avatar image for ghost140
ghost140

@nefphlegm: Should be but apparently this is a new process for them.

Avatar image for The_Tron
The_Tron

Good. Albeit I'm concerned it may be too little too late. Capcom's reputation has been very poor for several years and I don't know if making this promise is enough to redeem them.

Avatar image for GregoryBastards
GregoryBastards

Wow a company is decent enough to understand the current game production problem and is ready to fix it....and everyone's just being a dick as usual....this is the internet for ya.

Avatar image for pound-u
pound-u

@GregoryBastards: Oh shut the hell up. If they really cared they would have done this years ago. The fact that it took Capcom to realize the writing on the wall is absolutely pathetic.

Avatar image for westsiderz28
westsiderz28

When are we getting a proper arcade mode for sf5?

Avatar image for louixiii
LouiXIII

I'm glad Kojima never forgot this BASIC PRINCIPLE. Capcom...what are you doing? Start bring quality back to us. Too bad you fired a lot of great talent but now's the time for great content. Onimusha, New RE (that's good), DarkStalkers, SF:Alpha 4 maybe...

Avatar image for RossRichard
RossRichard

Translation: We F'ed up, please buy our games!!!

Avatar image for demon-returns
demon-returns

It took these idiots NOW to realize something that a 6th grader could have realized!!??

one simple question - Are monkeys running things over there at fucking Capcom (no disrespect to monkeys because they probably might be smarter than the humans running things at Capcom)

Avatar image for theduckofdeath
theduckofdeath

@demon-returns: They wanted the money early. Capcom first took a cash advance from Sony in exchange for console exclusivity. The next step in the funding plan was to release the game in a state viable for competitive play and diehard fans, de-prioritizing single player. Essentially, to have the game fund its own development.

Capcom didn't anticipate the level of negativity that would come from this, or how greatly sales would be affected. In all honesty lack of interest among today's younger game audience didn't help, either.

Avatar image for The_Tron
The_Tron

@theduckofdeath: I'm pretty sure the negativity to capcom extends further back than SFV. Even RE5 showed signs of capcoms downward slope into terrible decisions. Let alone the next several years of awfulness. Does anyone remember SF vs Tekken? RE6? MvC3 and UMvC3 being 4 months apart? The turning monster hunter into an annual franchise?

Avatar image for crashmer
crashmer

Amazing they even a need to prioritize this lol

Avatar image for Ripper_TV
Ripper_TV

Deep Down Cancelled.

Avatar image for ramtracker42
ramtracker42

@Ripper_TV:

I hope not!

Avatar image for Iemander
Iemander

What a stupid idea this is.

It's fine to release incomplete games, many developers do it all the time

BUT

They need to be fucking FLAGGED AS EARLY ACCESS AND SOLD AT A LOWER PRICEPOINT.

They tried to purposefully mislead customers into thinking SFV was a complete product, that's the problem here. If it was flagged clearly as an early access title and priced at 20$, people would love it and it would've sold 3 million. It's lying to your customers by making seriously vague storefront pages and not clearly signposting the lack of content on the retail box that was the problem.

Avatar image for metalion
METALION

@Iemander: Gone from one extreme to another. Dlc on disk locked behind a pay wall to no game on your disk charged at full price.

Avatar image for ernart
ernart

@Iemander: they did like speaking what they are doing is free and mislead people to confuse story mode and arcade mode.

Avatar image for metallinatus
Metallinatus

@Iemander: "They tried to purposefully mislead customers into thinking SFV was a complete product, that's the problem here."

Wrong.

Avatar image for ernart
ernart

@metallinatus: there is an article and a video that saying they are doing the other modes for free instead for the consumer paying for it.

This and there other video and article

https://www.youtube.com/watch?v=_yAKWAFERrY

Avatar image for metallinatus
Metallinatus

@ernart: So what? They were totally clear about what we were getting on release and what we would be getting via updates in the rest of the year, they made a freaking schedule of what and when was coming long before the release.

But maybe customers got mislead by magic fairies into believing it was a complete product despite the transparency from Capcom....

Avatar image for ernart
ernart

@metallinatus: So now your trying to persist that everything that everyone gets upon purchased is quality of worth 60 usd? while the rest of the upcoming modes at additional dlc are just bonuses or can be also charged? and that the problem is with the consumers not into capcom's development team part?

Avatar image for metallinatus
Metallinatus

@ernart: You purchased. Capcom didn't force you. If it was not worth for you then it's your own fault.

The first thing that a consumer must do before purchasing something, specially something costing as much as $60, is making sure that the purchase is worth, which would have been 100% possible to do even if Capcom hadn't been very transparent with the release.... which they were.

Don't blame others for not being able to handle money, pal.

Avatar image for Iemander
Iemander

@metallinatus: Who said we purchased, I think the headline of this article is perfectly clear. Far less purchased than was forcasted, causing it to be a failed release with Capcom extensively appologizing. And they only sold as much as they did because of consumer trust. This will have been hurt for the longterm now, causing bad sales for a long period of time.

Avatar image for ernart
ernart

@metallinatus: See you mean it's our fault or for us to blame ourselves to trust Capcom products? So you believe Capcom did a good Job on SFV? So it would be wrong for us to "believe" and trust Capcom's word?

I think you weren't following the development scene or reading articles your just someone that speaks out of your fanboyism mentality.

Avatar image for metallinatus
Metallinatus

@ernart: Are you even following the conversation? It's up to you to know if something is worth before you purchase it, not to Capcom, I don't know where did you come up with that trust thing now. What is worth to one is not worth to another, that's why it shouldn't be Capcom choosing for you if it is or not. Do you want them to choose for you what you will wear tomorrow too? The matter of the fact is; there was never a lie or a mislead about the situation of the game on release, customers can't blame vendors for their mistakes and bad choices. You look the product, look at the clear information about it, and then tell yourself if it will be worth. It's simple. If you're failing at this simple operation you shouldn't be handling money.

Avatar image for ernart
ernart

@metallinatus: before you assume or defend by using your personal opinion and understanding from something that accepts defeat already you need to read past articles and follow their interviews before speaking.

So you believe that Capcom did a worth 60 usd game?

So you believe that Capcom had compromised to everything they have said in pre-development stage of the game?

I guest you don't even bother to know your money worth you just adopt and compromised by just anything that is a fighting game that capcom would named street fighter and admit it to yourself that it is successful even if the company already knows it failed.

Avatar image for metallinatus
Metallinatus

@ernart: You are not following the conversation at all. Nobody talked about success and failures. That is an entire different topic from what we were talking moments ago.

About being worth, are you that much self centered that you cannot believe that it was more than worth for many people? I may blow your mind, but there are people happy with the game. It may not be the majority, but there are. Not everybody have your opinion! Strange, uh?

About compromising with everything? You don't even know what is "everything" that they said, but they have managed to follow the schedule they set up for the game so far. Barely, but they managed....

Avatar image for ernart
ernart

@metallinatus:

I have been following Capcom's statements and interviews their given information and expectations.

So you believe that Capcom perform well and delivered the product worth 60 usd game?

So you believe that Capcom had compromised to everything they have said in pre-development stage of the game?

You mean it's our fault or for us to blame ourselves to trust Capcom products?

So it would be wrong for us to "believe" and trust Capcom's word?

Avatar image for metallinatus
Metallinatus

@ernart: facepalm

If you know so much what they said, then tell me what did they say that they did not compromise to.

Come on, tell me.

Avatar image for ernart
ernart

@metallinatus: They didn't, Even from the past articles, interviews and videos their lots of info and it would take alot of time to summarized, There are a lot of honest youtube reviews that give dedication for the predevelopment expectations that never been implemented.

Capcom did a good work content wise in the release of vanila SF4 even vanila mvc3. but never SFV.

l'm the one that is asking you.

I have been following Capcom's statements and interviews their given information and expectations.

So you believe that Capcom perform well and delivered the product worth 60 usd game? No they didn't

So you believe that Capcom had compromised to everything they have said in pre-development stage of the game? No they didn't

You mean it's our fault or for us to blame ourselves to trust Capcom products? No it's not us

So it would be wrong for us to "believe" and trust Capcom's word? Yes I think by now.

Avatar image for metallinatus
Metallinatus

@ernart: I can play that game too.

Is what you say worth anything? No, it isn't.

You believe that Naught Dogs delivers products worth $60 just for the sake of comparison? No, they don't. If I wanted to watched a movies I could do it for much less.

As expected, you didn't say even one of the things that they didn't compromise to.... oh well.

And either way, did they fail to compromise with anything that they promised on game's release? Valve showed us a lot of stuff that didn't make to the final version of HL2. That happens with many games during development, so unless you can show me an example of something that they promised when the game released.... it will be just as worthy as everything else you say.

Avatar image for ernart
ernart

@metallinatus: This is simply about Capcom, Street fighter and fighting game franchise published by capcom.

SF4 vanila, ST HD remix, SF2HF XBox live, SFAniversary Collection and HyperST, even MVC3 and TvC in vanila state had a complete content but SFV never had complete content. That why Capcom keeps on making statements for consumers to expect something else for their poor content design in SFV.

This is not base on personal opinions that I'm persisting like you do. It's like Capcom can hype and twist the apologist fans mind to win arguments towards naive consumers but not making them believe their product content is worth the purchase like SF4 vanila content because their is the feeling of something wrong with the product itself and they already admit it twice or thrice times this month that they failed content wise.

Avatar image for metallinatus
Metallinatus

@ernart: It has the content they promised at launch lol come on, man, you're failing again....

It is even worse that you are really mentioning the other thousands of SF as "games done right" or reasons to trust Capcom as opposed to SFV.

Now I tell you that none of those games you mentioned were worthy their prices except for Tatsunoko, because all of the other ones were re-releases of re-releases. Their old businesses model was bullshit as f*k and you are praising it. Now Capcom is releasing one game. Pay once and get all the content. No more Super, Hyper, none of that bullshit. The content of SFV will come, is coming, they haven't failed with the schedule yet. We for the first time ever are getting a SF game that we will only pay once, and all you care about is that the game had less on release, even though Capcom never lied about that either.

You have a very, very very short-term mind and only care about the release, and not by the fact that the game is on constant development and the business model is a thousand times better than any other SF's business model ever.

Yeah, whatever man, go release a Magikarp just because it's not a Gyarados yet, if that is the way you like to deal with stuff....

Avatar image for ernart
ernart

@metallinatus: were not talking about your personal perspective of worth, were talking about content design here, Those games mentioned have proven better content wise expectation of traditional consumer than SFV's state.

In fact/takenote that SF2HF success on Xbox live was the clear sign for ONO's motivation to developed SF4 vanila.

MVC3 had also good content wise design than SFV.

Were talking about games being CONTENT WISE not your personal satisfaction and preferences.

SF4 vanila even the rest i have mentioned is content wise superior than SFV plus Capcom already admit it.

Your just insisting your personal opinion infavor of Capcom lack of completeness.

Avatar image for metallinatus
Metallinatus

@ernart: Get off your damn high horse, "we're not talking about your personal perspective of worth, now let me talk more about my stupid personal perspective".

You are ridiculously arrogant and don't care for anything that doesn't come from your own mouth, I'd rather talk to a baby, I'm off....

Avatar image for ernart
ernart

@metallinatus: I am a fan same as you are and following every SF title development news even before capcom unity had been online I never had problems with content design of their products ever since, This is the first SF that needs to be corrected or it will die like SFXTekken that people just adopt and compromised to it's failure that sent to its demise,

It can be saved unlike SFXT that fails in gameplay mechanics that is to cash-in wallets like mobile apps or the many freemium games of today. The hype is dying but it's still redeemable before it would build a lasting wrong impression and misconception towards consumers that once SF4 managed to fix and build connection to everyone to be part of FGC. To be fair sfv had good ideas, art direction, game mechanics and set of characters but failed in implementation in the retail marketed product.

Avatar image for ernart
ernart

Ever notice all of a sudden many have cared of a SF fighting game without Storymode. Which is essential arcade mode or storymode? No one did get really get bother of an SF4 without storymode? The truth is many is being confused of SF arcade mode to be storymode because many are mislead. The console arcade mode has been watered down from terms because some apologist that compromised with the failure of content design in SFV. They may win by persisting and insisting arguments but not the heart of the consumers. Capcom should not think to design a game that is about casual because that is an FGC term within the community but rather about consumers that are fighting games enthusiast not role playing game consumers that expect to see content and mode like what they have from past fighting games develop by their company not by other companies with different genre of games. Outside FGC influence isn't just adopt, compromised and accept that is reality. They need something more than just being addictive but worth their money. Mobile app, moba and morpg strategy is okay for DLC stuff as a design but bad for designing a "mode" for a fighting game the same with what SFxTekken did but instead in game mechanics that it send the game to its oblivion. SFV for some of I know feels obligated to be online rather than having the feel of playing street fighter to be entertained and enjoy like the past years like how some feel when they first grab a copy of SF4.

SFV failed not because of the lack of storymode but the lack of arcade mode the first console main SF game without an independent standalone offline mode with good replay value, not very long matches, isn't redundant and gimmick less. In time after numerous playing CGI cut-scenes would be skipped for matches like game intro after more of a dozen seeing it, What it needs is the typical arcade mode in USF4 and SF3TS because it is essential expectation for the last decades outside the FGC, SfV's in game modes is like a mobile freemium game lack of offline independent mode that only aims to give rewards and aims to be addictive. Capcom has been dependent on the title's popularity and hype alone, SFV has too many damage control apologist lately for their lacking, To be fair the game had good gameplay design, good set of characters and art direction but failed in implementation look at the clippings and one stage interaction that build many expectation in the game pre-development but end up to be only in one stage, The game was 1st previewed to be promising from stage design. They need to save and fix SFV rather than letting it die and overshadowed by a new SF game. In time if SFV failed to fill in the traditional content and expectation of consumer towards a fighting game outside FGC thought for the last decade then USF4 will be the ST of this decade

Avatar image for ixilion
Ixilion

Remember what Master Miyamoto said..."a delayed game is eventually good, but a rushed game is forever bad".