Capcom Admits Street Fighter 5 Had "Lack of Content" and "Needed More Polish"

"It's best to spend a little more time in developing and running a high-quality title that will perform well globally."

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Capcom's CEO has spoken up to acknowledge that the underperforming Street Fighter V had a "lack of content" and "needed more polish" when it launched. The frank comments from CEO Kenzo Tsujimoto were made during the company's earnings report recently, the English translation of which was published today.

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Tsujimoto explained that Capcom has learned over the past year that "it's best to spend a little more time in developing and running a high-quality title that will perform well globally," even if that takes longer.

He specifically cited Street Fighter V as an example of a game that could have benefited from staying in development longer

"Some aspects of Street Fighter V needed more polish, such as the lack of content and server issues at launch," he said. "Accordingly, we feel it's better to give a little more time to development than before, and have made slight adjustments to our portfolio."

Tsujimoto warned investors and analysts that taking this approach might mean diminished sales in the short-term. However, he still expects an annual growth rate of at least 10 percent, and stressed that taking more time to make a great product will eventually result in the "strengthening" of core titles.

Street Fighter V sold 1.4 million copies across PlayStation 4 and PC for Capcom's fiscal year ended March 31. This was 600,000 copies below the 2 million figure that the company was expecting.

As Tsujimoto mentioned, Street Fighter V faced server issues during its beta and at launch. Additionally, people criticized the game for its perceived lack of content and missing features, including the non-existence of penalty program for rage-quitters.

Looking ahead, Street Fighter V will receive a free story expansion in June.

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Avatar image for brunorr
brunorr

They only do this kind of crap because people allow them to do it.

STOP PRE-ORDERING GAMES!

Avatar image for deactivated-58e3156c76d0d

This game was a huge burn, one of the few I preordered. Sorry Battlefield 1 and Civ VI, not making this mistake again.

Avatar image for deactivated-589386581aa8b

This wouldn't have been an issue if they'd released an arcade version for play-testing a year before releasing the console and pc versions. It worked with Tekken and it worked with SFIV.

Avatar image for karloss01
karloss01

My local CEX had a load of these a fortnight after its launch at £15 so I grabbed it. I'm not surprised it underperformed when they pushed out what is an early access title at the full retail price.

Avatar image for deactivated-59e3719bee35c

No shit sherlock. Wait and see Sf6 will be even worse.

Avatar image for MrShowBoat
MrShowBoat

Holding back from buying the game until the content level is sufficient, got burnt so many times in SF4.

Avatar image for vexxouds
vexxouds

I can respect any one who knows that they made a mistake and is willing to fix there mistake so for the future we can say this will not happen again.

Avatar image for RSM-HQ
RSM-HQ

So glad I stopped myself buying this even as a long time Street Fighter fan. Capcom doesn't even like it, and they built it lol.

Avatar image for karenwen
karenwen

I stand to be corrected here, but Street Fighter V is one of the few games I've seen recently that suffered no real delays on its way to release. Beyond that, with relation to the statement made, I'd say that a wise dev learns not only from their mistakes, but from the mistakes of other devs. We've heard time and time again from developers about rushing a game, it falling short of its potential due to bugs and what not, and that they'll patch it later.

Avatar image for DrunkenPunk800
DrunkenPunk800

It also needed butt slapping... :P

Avatar image for Mr_Mark_Legion
Mr_Mark_Legion

now that we got your money, we will now tell you hte truth

Avatar image for Shadowdanc3r
Shadowdanc3r

I want the fan service back.

Avatar image for nurnberg
nurnberg

Extreme greed is a bad thing.

Avatar image for ragingfighter1
ragingfighter1

Out of that even admitting such a thing not one apology to customers/fans. Especially after that cocky statement from Ono about the single player mode and how they could have charged but it's free. Honestly I'd be one of the first to buy this game even I must say though lack of content has kept me away. There are other alternatives. I have killer instinct and am quite happy over all. There is the new kof coming out and there is tekken. Supposedly the last one. At least until June when I see single player mode, I'm not jumping in to buy it. This is the first time ever outside of street fighter ex series and the vandame version have I not rushed out to get let alone have very little desire to play street fighter. Time will tell. And June is the first test.

I know capcom needed the money from Sony to survive as they were not doing well and we're open to consider getting bought out. Still, don't half ass your games to save a company. If they have lost their touch on how to make a fighting game or any game call it a day and get out.

Avatar image for ragingfighter1
ragingfighter1

Out of that even admitting such a thing not one apology to customers/fans. Especially after that cocky statement from Ono about the single player mode and how they could have charged but it's free. Honestly I'd be one of the first to buy this game even I must say though lack of content has kept me away. There are other alternatives. I have killer instinct and am quite happy over all. There is the new kof coming out and there is tekken. Supposedly the last one. At least until June when I see single player mode, I'm not jumping in to buy it. This is the first time ever outside of street fighter ex series and the vandame version have I not rushed out to get let alone have very little desire to play street fighter. Time will tell. And June is the first test.

I know capcom needed the money from Sony to survive as they were not doing well and we're open to consider getting bought out. Still, don't half ass your games to save a company. If they have lost their touch on how to make a fighting game or any game call it a day and get out.

Avatar image for ixilion
Ixilion

Admitting you screwed up is a nice first step to recovery...but that means nothing unless you have the effort and dedication to fix the game, and no I don't mean releasing another version that is separate from the original game and charging us more money for it.

Avatar image for skyhighgam3r
SkyHighGam3r

... I keep seeing companies/developers say "We've learned that more development time to ensure quality is important; rather than rushing a product to sale... we'll do better now."

Glossing over the fact that this point is COMMON ****ING (Business) SENSE...

Where are they implementing that?

I'm getting insanely frustrated with the people running the industry.

Avatar image for Mr_Mark_Legion
Mr_Mark_Legion

@skyhighgam3r: out of all the years they have been operating, they just now came to this conclusion? lol

Avatar image for boardsport311
boardsport311

Hard to believe there was a time when Capcom was my favorite developer.

Avatar image for skyhighgam3r
SkyHighGam3r

@boardsport311: Kids today probably think we are insane. lol

Avatar image for barcaazul
BarcaAzul

When they finally release the full game, I'll consider buying it.

Avatar image for fig56
fig56

@barcaazul: As a long time SF fan and buyer I will not buy SFV until there is an arcade mode added. Is there one coming or not?

Avatar image for sandman338
Sandman338

I wonder if Sony should bear some of the blame for this. Could the lack of exclusive content for a given console motivate a company like Sony or Microsoft to 'encourage' a game developer to rush a game? I think we all know the answer to that.

Avatar image for barcaazul
BarcaAzul

@sandman338:

I'd bet it was rushed more for the Esport circuit. Based on what they have and haven't released so far.

Avatar image for sandman338
Sandman338

@barcaazul: you could be right about that.

Avatar image for gottago42
gottago42

CAPCOM thought they could've gotten away with charging $60 for a game thats really only worth $20

Well the gamers have spoken with their wallets

Avatar image for gottago42
gottago42

KI > MKX >STFV

Avatar image for fanboyman
FanboyMan

Admitting your mistakes is the first step to recovery ; )

Avatar image for Thanatos2k
Thanatos2k

You should be giving out refunds to everyone you charged full price for this incomplete mess.

Avatar image for Xristophoros
Xristophoros

@Thanatos2k: the content is lacking but post patches everything worked and continues to work just fine. the core mechanics are sound. you are being too harsh, as if you are describing a ubisoft game :D

Avatar image for deactivated-58e3156c76d0d

@Xristophoros: Thanks for buying a new car, it will be ready tomorrow!
Well, the car is here, but we haven't finished the car yet. It's yours anyway, price stays the same! We'll put the wheels on in March and you can have the tires in June.
That's not how buying something works.

Avatar image for Thanatos2k
Thanatos2k

@Xristophoros: They charged full price. "Core mechanics are sound" is not worth full price.

Avatar image for dlCHIEF58
dlCHIEF58

@Xristophoros: Except for the fact that while a couple of Ubisoft games were buggy, they weren't lacking in content and they made an attempt to compensate people for those issues (referring to AC Unity in this case) with free games and DLC.

Avatar image for nknow1966
nknow1966

They didn't even launch the game for Xbox One. That pretty much assured their sales numbers would be off.

I've played the game, at it's core it is solid. But the core is all there is.

Avatar image for waynerz77
waynerz77

@nknow1966: No, that wouldn't have changed anything. If SFV were to have been additionally developed for the Xbox One from the start, the sales target would have been heightened well above 2 million. With the way that SFV launched, it still wouldn't have hit its sales target. Not releasing on the X1 has nothing to do with the rocky start. It's how Capcom released it unripe and way too unfinished, only for the sake of Capcom Pro Tour. In other words, this game was mainly a worthy buy for hardcore fans and the competitive crowd.

Avatar image for nknow1966
nknow1966

@waynerz77: sure they would have missed their target, but overall sales would have been higher.

Avatar image for waynerz77
waynerz77

@nknow1966: The sales would have been higher, yes. But at what cost? If Capcom had developed SFV for X1 also, they would have needed even more funds than before. So let's say that Capcom had developed SFV for PS4, X1, and PC, and expected to sell 3 million copies. Instead, they sold 1.8 million.They still sold at a loss, so the reasoning of it not releasing on X1 is what caused this is null and void. As an owner of the game, Capcom screwed up big. The constant negative feedback for the lack of content and online issues dissuaded possible buyers of the game.

Avatar image for horizonwriter
horizonwriter

They learned? Capcom's been around for almost 40 years. They already knew but they just couldn't resist rushing it out to make money sooner.

Avatar image for deactivated-594e9c3dd5916

Aside from playing with people in real life, online is my favorite mode for fighting games. Therefore, I'm content with SFV as is, but I'd still rather see a more well-rounded game at launch and I'm looking forward to the new updates incoming.

Avatar image for deactivated-58e3156c76d0d

@shinkazama: It's the difference between 10-20,000 players who are mediocre and the current 1,000 players that are just going to dominate everyone online. Unless you want to play very competitively, there's no casual base for this game anymore.

Avatar image for jasonw1978
jasonw1978

They will NEVER get any of my money ever again, the worst excsluive game ever released....EVER.

Avatar image for fanboyman
FanboyMan

@jasonw1978: Clearly you haven't been around very long

Avatar image for lnception
lnception

Lack of content? You mean 0 content?

How old are the people who are running this company? 12? Jesus christ.

Avatar image for borgking1234
borgking1234

polish my $haft

Avatar image for chris91090
chris91090

EVO 2015 had how many signups for SF4? 2000? How many sales can you possibly expect from tournament-level players? Obviously you need more content for the casual level players if you're worried about sale numbers.

Avatar image for romeothebeast
RomeoTheBeast

@chris91090: Exactly! I just started watching Tournament players on youtube for this game and other fighting games and sure that scene Is great but it is the minority... to bring out a big game and cater to such a small group makes no sense business wise

The hardcore fans would have supported this game no matter when it was released

Avatar image for newagegamersare
Newagegamersare

Watch King of Fighters XIV outdo you! Greed can make a company stupid.

Avatar image for iandizion713
iandizion713

Just fix your dang online, the people who did stick by your side are suffering cause yall still havnt figured out how to punish rage quitters. Its seems yalls problem is way more then lack of content and polish, seems yall lack vision and innovation.

Avatar image for Xristophoros
Xristophoros

@iandizion713: ...in other words, they lack a "nintendo touch". nobody in the industry is as innovate or forward thinking as nintendo, that goes without saying.

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