Amazon MMO New World Is Bricking RTX 3090s, Players Say; Amazon Responds
It seems that EVGA RTX 3090s are primarily being affected by the game, though Amazon says the number of incidents is small.
It seems that making a game is actually somewhat harder than rocket science. Amazon, which recently had its founder Jeff Bezos blasted into space by Blue Origin, is now bricking high-end graphics cards with a beta for its MMO, New World, according to players. Amazon has now responded to downplay the incident but says it plans to implement a frame rate cap on the game's menus.
According to users on Twitter and Reddit, New World has been frying extremely high-end graphics cards, namely Nvidia's RTX 3090. It's worth noting that while the RTX 3090 has an MSRP of $1,500, it's often selling for much more due to scarcity and scalpers, so players could easily be losing upwards of $2,000 if their card stops working.
Specifically, it seems that one model of the RTX 3090 is being consistently fried by New World. On Reddit, a lengthy thread of over 600 posts includes multiple users claiming that their EVGA 3090 graphics cards are now little more than expensive paperweights after playing the New World beta.
The "red light of death," an indicator that something is disastrously wrong with your EVGA 3090, doesn't pop up consistently for players though. Some report their screen going black after a cutscene in the game while others have said that simply using the brightness calibration screen was enough to brick their card.
Amazon Games has acknowledged the issue surrounding EVGA 3090 graphics cards, saying a patch is on the way to prevent further issues. "Hundreds of thousands of people played in the New World Closed Beta yesterday, with millions of total hours played. We’ve received a few reports of players using high-performance graphics cards experiencing hardware failure when playing New World," said Amazon Games in an official statement.
"New World makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing. The New World Closed Beta is safe to play. In order to further reassure players, we will implement a patch today that caps frames per second on our menu screen. We’re grateful for the support New World is receiving from players around the world, and will keep listening to their feedback throughout Beta and beyond."
Prior to this beta, New World has faced other issues. The game was delayed repeatedly, with its last major delay hitting a year ago in July 2020. New World is currently set to launch for PC on August 31.