Affected by recent Xbox Live outage? Microsoft giving you free week of Gold
Xbox Live Gold users impacted by recent downtime that occurred on Titanfall's launch day being gifted a 7-day subscription.
[UPDATE] We spoke with a Microsoft representative today, who provided the following statement.
"Microsoft has notified all Xbox One owners who were impacted by the sign-in issue on March 11 that they will be receiving a free week of Xbox Live Gold, with its apologies for the incident.”
The original story is below.
On March 11, an unspecified issue affected Xbox Live, negatively impacting users' ability to sign into the service. Though the issues cropped up on Xbox One-exclusive Titanfall's launch day, Respawn Entertainment's server-dependent game was not to blame, Microsoft said. If you were affected by the downtime, it looks like you'll be compensated with a free week of Xbox Live Gold, it has been revealed.
According to IGN and Videogamer, Microsoft is notifying users via Xbox Live Messages that they've received a 7-day subscription. It's not clear if this bonus offer will go out to all Xbox Live Gold members or only those affected by the recent downtime.
We've reached out to Microsoft for more details about the promotion. We'll update this story with more information when it becomes available.
Microsoft's Xbox Live Service Status page reports any issues with the service and provides a timetable for when they might be fixed. Right now, no issues are besetting Xbox Live.
Got a news tip or want to contact us directly? Email email@example.com