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5Jun 13

The Last of Us review is the latest one here on Gamespot to produce a totally unwarranted and bewildering backlash of hate against the reviewer.  Why?  He dared to call a game "Great" and give it the associated score of 8.0 and was not in line with most of the rest of the reviewer community who are gave it perfect or near perfect scores.

If you're getting getting livid over one review score being slightly below the rest you need to step back and ask yourself why.  Maybe you have too much of your self worth invested in things you want to love.  (Want to, mind you, because no one here has played it yet.)  You're also displaying signs of adolescent black and white thinking.  Any creative work isn't either a magnificent achievment or terrible.  Try to understand there are gray areas and different people have different opinions. If you think the review is "wrong" I hope for your sake you never disagree with the general opinion on anything or your head might explode.  (Also, hint: an opinion can never be wrong.  Right and wrong are reserved for facts.)

This all seems kind of obvious to me, but it never cease to amaze me the way so many people react when a review doesn't tell them what they want to hear.  if just one person meditates on this and starts to see the forest and chills out, thereby avoiding stress induced high blood pressure and stroke, my effort will have been worth it.

79 comments
jekyll
jekyll

The thing is, as you indicate, it's not just one review. It's review after review after review that GS continually falls far on the low side of the bell curve. Either they've set up insanely high standards that no game will meet to get great scores, or they're intentionally being contrarian and throwing out low numbers just to get buzz and drive web traffic from people curious to see why GS scores are consistantly so much lower than other sites. (and my suspicion is that it's the latter).

Either way, it's becoming increasingly difficult to take their reviews seriously.

mav_destroyer
mav_destroyer

The fanboy over-reaction and rage on reviews is starting to become quite alarming. I do hope your message here hits home. On the other hand, it won't hurt to have a more robust reviewing system. Much of the rage is caused by the vague or inconsistent reviews that are sometimes published here.

It's easy for us to simply dismiss it as opinion and simply check other websites or form our own opinions first hand, but it seems such a task is too difficult for the loud and angry masses.

stev69
stev69 like.author.displayName 1 Like

It is kinda strange to see people hating on reviewers for expressing their opinions, its like raging at someone because they think oranges are better than apples. But video game communities tend to contain a large juvenile element. Its really not something to take seriously id say, if you like a game fine like it, why hate on people who don't and vice versa.

Iddhi
Iddhi

The War Z - 2

Dead Island: Riptide - 4

The Walking Dead: Survival Instinct - 4

Resident Evil 6 - 4.5

ZombiU - 4.5

Resident Evil - Revelations - 6.5

The Last of Us - 8 (Godlike in comparison!) 

Hopefully one day, people will get sick of all these terrible zombie games. There will be two decent ones, where all the hardcore zombie fans can hang out and hate on each other, and developers will move on to more imaginative things.

DiamondDM13
DiamondDM13

@Iddhi Like what? Military Shooters? Hell, I hope not. I'd take RE6 over any of that sh*t, despite the fact that RE6 is neither survival horror, nor a Resident Evil game...

DamnILoveGames
DamnILoveGames like.author.displayName 1 Like

I think an 8 is, as the captions underneath it say, GREAT. What annoys me is that a few immersion breakers and minor A.I. problems knocked two points off it. There are games out there with a crap ton more problems such as Skyrim, and that got a 9.0. Then the more recently released Grid 2 which was arguably a step down from its predecessor got an 8.5. If we focus merely on the score (and I'm gonna go there) are we really meant to believe that this is on par with Call of Duty Black Ops 2, the same rehashed turd since COD 4? At least this is original in the sense that Naughty Dog are trying something they never have. Though overall I say we should get rid of the numbering system, because at times like these it makes no sense what-so-ever. Despite this being a great example, there are others where people speak nothing but well of a game, then give it a 9.0 despite no bad points being given. The number just causes problem after problem.

ManatuBeard
ManatuBeard like.author.displayName 1 Like

I have no issues with the score... i have issues with the lack of detail in the review. (and the vid review IS crap)

No mention to gameplay length (saying is hours is not really helpful, NOW i know its 14h +/-), no mention that there is New Game +, so specific on AI/mechanics problems, no mention that the MP splits in 2 and specifics of each, no mention to framerate/screen tear issues (if they exist or not), no specific on skill trees, or how points for it are obtained.... and other minor things that gamers like to know.


Michael83917
Michael83917

@ManatuBeard  I feel obliged to second the idea that the video review is crap and does not sufficiently explain his reasoning.

MooncalfReviews
MooncalfReviews like.author.displayName like.author.displayName 2 Like

I see too many comments that are like "the review was terrible and rushed ... it wasn't even X minutes long!" and it makes me want to facepalm. I didn't even watch the video; I read the 2 page review, and it was fairly well written and covers most aspects of the game.

Perhaps the video review was rushed because he cares more about writing?

pavel_btn
pavel_btn like.author.displayName like.author.displayName 2 Like

I think it was a publicity stunt - a decision to be different from other reviewers, to go against the consensus just to drive traffic to the site. And it worked like a charm. There are thousands of views, thousands of comments on his Review, some less flattering than others, but on the Internet publicity is publicity.

The review itself was weak - too short for one of the biggest games of the year, dare I say even a little lazy, but what matters is how it flared up the people, it drove them to GameSpot to vent their anger. Viewership and comments - that is what's important at the end of the day for an online business like GameSpot.

MooncalfReviews
MooncalfReviews like.author.displayName like.author.displayName like.author.displayName 3 Like

@pavel_btn Tom has always been a little different, opinions wise. He values things other reviewers do not, and he seems to despise rehashed ideas. I like that about Gamespot, and I don't think it's something that's forced; they are just a fairly hip, arty band of critics, and that's good because it caters to a different audience than most gaming sites.

norman69
norman69 like.author.displayName 1 Like

To be completely frank the game isn't even out until next Friday for most of us so couldn't possibly comment on whether it deserves an 8 or not. So perhaps play it first before unleashing your 'hate'. :-/

Wolfandstein
Wolfandstein like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 8 Like

People are crying because :-

1. Made by Naughty Dog, the PS3 god developer.

2. Reviewed by Tom McShea, who is already a target of hate.

3. Getting 8 nowadays is like F grade to fanboys

4. It was a hyped title

RatedSTARZ
RatedSTARZ

Very well said man :). Enjoyed your input on this! :D

TenraiSenshi
TenraiSenshi like.author.displayName like.author.displayName 2 Like

I'd say my biggest issue with unwarranted user backlash is the fact that its completely biased. The game isn't even out yet so all the people saying it deserved a better score were basing that opinion on absolutely NO experience with the game whatsoever (other than maybe a demo). Really, it would be funny if they went on to play the game and said to themselves "you know what, this is about an 8 and now I can see why". 

Just because someone doesn't conform to the average, that doesn't make them wrong. Just remember that once upon a time, only a small minority thought the world was round when the rest thought it was flat. Sometimes the minority ends up being right.

Smackpwn
Smackpwn

This is a bad horror game and a bad shooter, this is totally overhyped garbageware, the voice of truth here

mav_destroyer
mav_destroyer

@Smackpwn its not supposed to be a horror game nor a shooter. Lets just get that out of the way. It is indeed way over hyped though.

Emerald_Scott
Emerald_Scott like.author.displayName like.author.displayName 2 Like

I personally thought the video review could have been more detailed, and perhaps it didn't do the game justice, but that's just my impression, which isn't valid because I haven't played the game yet.

Anyway, that's what opinions are for -- they are not facts. A review is a reflection of a game from the eyes of the reviewer; thus it cannot be 100% objective. I don't even think it's supposed to be. If any other reviewer had reviewed the game, it would have gotten a different score, and that alone is proof of subjectivity. 

In any case, the reaction Mr. Tom McShea received was unwarranted, immature and an absolute lack of respect for the man. Fine, insult the review all you want, but at least respect him as a human being. An verbal attack on McShea is an attack on the whole staff, the site and the members who really care about it. 

GameSpot shouldn't have to put up this crap. Send warnings to users and ban the hell out of them if you have to. We don't have to agree with everything but blind hate is not an opinion. Opinions have reasonable justification at least.

This ungrateful attitude is what is wrong with societies all over the world, and it's sad to see it spread to our youth because they are future of mankind and will determine the state of the world for decades to come. 

I know this is just about a review but my point applies to other aspects in life as well.

Emerald_Scott
Emerald_Scott like.author.displayName 1 Like

Words of wisdom right there. Thank you for writing this blog because I needed to talk about this at an appropriate place. 

I'm not going to say what has already been said, so I'll try and add a different perspective. 

It simply may be youth, stupidity or bandwagon mentality, but I think human beings just naturally feel the need to put down those who seem above us or those who are in a position that garners them respect and admiration, because they themselves might not be getting the same.

That's why people are so read to lash out when celebrities or authorities make one simple mistake or have an opinion that is different from everyone else's. And the fact that majority of people feel the same way when this happens makes them think it's right and okay for them to do that.

diskotheque
diskotheque like.author.displayName 1 Like

I've never had a problem with GameSpot or any of their reviewers, but I did have a question about Tom's review (which of course went unanswered). When a game is so big, so in-depth and so hyped why was the ensuing video review barely over three minutes long? I read the review as well and it was very well-written but for a lot of users on GameSpot and other gaming websites the video review is the star of the show, and it just didn't seem like much of an effort was made here this time.

BoromiRwcgeorge
BoromiRwcgeorge like.author.displayName 1 Like

i agree with more harsh reviews. but if Last of Us gets 8 , then CoD and FFlightings returns should have corresponding 5~6 as well.

Michael83917
Michael83917

@BoromiRwcgeorge I think the problem is there is no standard. What does an 8 or 8.5 mean? What does 9.0 mean? I think they just leave it up to the reviewer to subjectively decide what they think the game deserves, but since different reviewers have different tastes it causes incongruity in the scores. 

One reviewer might look at a new CoD and say, oh, well I like this type of game and the production values and polished gameplay are 10/10 but the whole idea is getting old so I'll give it a 9/10.

Another reviewer might look at the last of us and say blah this isn't my thing. The side characters aren't that interesting and the AI sometimes did dumb things. 8/10.


So then readers come in and try to compare - were the side characters that much more interesting in CoD than the Last of Us? Did CoD's AI never do anything stupid, ever?

It doesn't work like that. Perhaps it should, or perhaps they should get rid of the numbers entirely and just make it pass/fail - IE, "this is a good game fans of the genre might enjoy" vs "this is horrible crap most people will regret buying"

megaspiderweb09
megaspiderweb09

I do not think anyone can defend McShea on how his opinion is far out of sync, the reasons he marked the game down may prob be legit, but was it so game breaking that he could not settle for a 9?. I mean, when you observe the score itself, it feels almost as if it was done to increase the visits to Gamespot. This is one of those situation where this opinion is far removed from the majority of other reviews. 

I am not saying the game may not be justified, but common, a site that scores SEQUELS and AVERAGE games a 9, now back pedals on a NEW IP that actually does something right on so many levels with a score of 8?. Too much is wrong with that

I would admit i didnt read the reviews because i didnt want any atom of spoilers, this is a game that got massive roars at 2012 E3, i played the demo as well, its an obvious pudding on general consensus that the game is awesome but this review score, it just comes off as a attention seeking rather than a critical observation

Michael83917
Michael83917

@megaspiderweb09 you should read the review, there were no spoilers. I don't think I've ever seen spoilers in a review before. Comments certainly, but the game hasn't come out yet so that can't happen. He explains it much better in the written review, the video review is where it got messed up.

The_Last_Ride
The_Last_Ride like.author.displayName 1 Like

For me it's not the score itself, it's how he reviewed it

Prats1993
Prats1993 like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 5 Like

I came here because I thought u were gonna review the game, lol.

spiralhedgehog
spiralhedgehog

When I read the review, I felt like this was somewhat expected (even after coming off IGN's perfect score review) and didn't really have my own response other than 'I know people are gonna flip over this'.

Bad_Gamers83
Bad_Gamers83 like.author.displayName like.author.displayName 2 Like

Down with the numbering system for f**ks sake -.-

675T
675T like.author.displayName like.author.displayName 2 Like

I do sympathize with the reaction, not because I consider Tom to be incompetent as a reviewer, far from it, but because it shows the flawed nature of a game  scores that are based on decimal system. The decimal system was designed to be objective, but we know that game scores are opinions and don't and shouldn't follow a mathematical formula. It would be better if gamespot adopted a five-star system like giantbomb; that would free from this old and non-functional system.   

MrGeezer
MrGeezer

@675T Decimal system or five star system, it doesn't matter. It's all the same thing: quick information for people too lazy to actually read reviews, or things for stupid fanboys to whine about. Change it to a star system and it'd be the same thing: console fanboys would be complaining that it got 4 stars instead of 5. 

The meat is in the actual review. One should be able to ignore the rating system entirely and just READ THE REVIEW. If the actual CONTENT of the review is inaccurate and unfair, then by all means point it out, but the scoring system (whatever kind of scoring system is used) is total fluff. It doesn't matter. I realize that some people are still gonna obsess over that stuff, but I say "f*** 'em." 

675T
675T

@MrGeezer @675T I politely disagree! Just look at the side-effect of decimal system in Gamespot: we haven't had games getting perfect scores for a long time; why? I think the decimal system makes it psychologically harder for the reviewer to give a game perfect score compared to a five-star system (it sounds irrational, but most human behaviors are irrational!). Just imagine if movie critics were like that, not giving any picture five-star after Citizen Kane or Lawrence of Arabia. Wouldn't it be odd?    

Michael83917
Michael83917

@675T @MrGeezer  The problem is that whether its a number or represented by stars, it is still a quantity. So there is no difference. Both imply there is some quantifiable, measurable, non-subjective criteria we are measuring by. There isn't. 

Thumbs up, thumbs down and half-way would make more sense.


DiamondDM13
DiamondDM13

@MrGeezer @675T That is really insulting... Using the Last of Us in the same comment as Bieber is just outrageous...

MrGeezer
MrGeezer

@675T @MrGeezer 

I'm not a big fan of the rating system for movies either. Granted, I still use such aggregate sites as Rotten Tomatoes and IMDb, but it's just a matter of convenience and laziness. To let me get a general opinion on a movie that I'm ambivalent enough about to not bother thoroughly looking into. If it happens to be something that I'm super hyped for, I'm not going to give a $hit about its Tomatometer, let alone the particular score that one particular reviewer gave it. 

And that's the thing about scores and ratings. I admit that they can be USEFUL, but the only ones obsessing over them and getting passionate about them (particularly for games that haven't been released yet) are the hardcore fanboys who are going to buy it regardless. And that's not who the reviews are for, that's not who the scores are for. Ultimately these reviews exist for the purpose of giving input for people who are on the fence. The hardcore fanboys who bitch about scores for a game that they never played are ALREADY sold on the game. THEIR opinion is irrelevant, because they're in that portion of the reader audience who the review/score isn't for in the first place.

It's like a 50 year old man complaining about Justin Bieber. There's nothing wrong with him thinking that it's shit, but that's sort of irrelevant since it wasn't for him anyway.

675T
675T

@MrGeezer @675T I am no apologist for the current obsession with metacritic ratings and likes! I just think a five-star scale put games in the same category of pictures and imply the subjective nature of criticism. 

I wholeheartedly agree that at the end of the day what matters to me is my personal experience with the game. Halo has always been critically acclaimed but never find it interesting. I didn't like the original bioshock and I thought it wasn't as profound as system shock 2, but I though Infinite was mind-blowing. These are my personal opinions and nothing more, exactly like every game review ever written! 

(I think Lawrence of Arabia was a critical success, as well as a box office hit. Citizen Kane was critically acclaimed but a box office failure as far as I know.)

MrGeezer
MrGeezer

@675T @MrGeezer The point is, it shouldn't freaking matter whether it gets a perfect score or not. The score doesn't matter, at least from a criticism/commentary standpoint. From a marketing/advertising standpoint I guess it matters. But the people bitching about the score being too low are clearly people who are going to buy it regardless, so what the hell are they complaining about?


Do you even know what scores/ratings Lawrence of Arabia received upon its initial release? What about Citizen Kane? Without looking it up, how many "perfect scores" did that get?


Scores are irrelevant, what matters is what people are SAYING about the work. Sure...reviews are pretty poor from a commentary/criticism angle as well, their purpose is also to influence sales. But scores and ratings don't really say $hit. GTA4 received all kinds of high scores and critical acclaim and guess what? I hated it. There's no way that I could have gleamed that from the five star ratings and the perfect 10 scores. But if I'd read more reviews and paid attention to what the critics were SAYING about the game, I would have been in a far better position to determine that it's not the kind of game that appeals to me.


Scores and ratings are BS, at least from a single source. Sites that compile multiple ratings (like metacritic or Rotten Tomatoes) can be a bit more useful for general purposes, but one SCORE/RATING from ONE SOURCE doesn't mean $hit.

skornedwarrior
skornedwarrior like.author.displayName 1 Like

No reason to care about anyone's opinion of entertainment other than your own. But if you DO want to see a consensus of opinions on a game obviously the best way is to group them together a la metacritic and give a overall score of many different people. Relying on one person is never the way to go.

Michael83917
Michael83917

@skornedwarrior"No reason to care about anyone's opinion of entertainment other than your own."

Then why are we here looking at reviews? There are a bunch of good reasons actually.  

First, this game isn't out yet, there is no way to form a legit opinion on your own.

Second, most people have finite time and money. They want reassurance that they will be spending it well.

Third, you can't aggregate scores like metacritic if there are no critical reviews. 

Fourth, Aggregate scores might tell you the prevailing opinion in terms of rating, but does not give you details, for that you need to read the full review by the actual reviewer.

kiramasaki
kiramasaki like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 7 Like

Halo Cod and even FF get that score or higher for just good, or in the case of FF average games. So I think the backlash is warranted when 50 plus critics across the board give it a 95 and this guy gives it an 8 or the equivalent of an 80. 


Honestly, they really need to start having multiple people review a game on a site, and not have it come down to one person. Have like 5 or 6 of your employees review the game and take an aggregate. Why is that so hard?

---Cipher---
---Cipher---

Your first paragraph kinda relates to my previous post. It sounds like your focusing too much on the arbitrary number and not the actual review. As for the 50 other sites part, most people I know love(d) guitar hero, gears of war, and CoD, I personally dislike them, it doesn't mean I'm wrong, I just have a different opinion.

I do like the multiple reviewers idea, but that'll mean a lot more staff will be needed. I say, just get rid of that meaningless vague number.

skornedwarrior
skornedwarrior like.author.displayName 1 Like

@kiramasaki that's what EGM magazine used to do. 3-4 reviewers would all give it their individual score, with a small blurb summing up their opinion on it. The final score was the average of all 3-4 reviewer scores. EGM was the best magazine for games by far...I had a subscription for years.

experience_fade
experience_fade like.author.displayName 1 Like

There's nothing wrong with Tom's review, but I suspect the reaction to it has served as a reminder to the GameSpot editors, a reminder that I myself have had to consistently keep in mind throughout the past month, due to all of the Xbox One rumors.

Take gamer anger and rage (especially from this website) with a grain of salt. Some might feel the collective gamer outcry is a barometer for justice and fairness in the gaming industry. As in, if the majority is upset, then they have good cause?something must be wrong.

But of course, that's far from the truth. Give gamers what they want, or they'll rabidly flock together and endlessly complain. Unfortunately, what they want isn't always fair, or right. His review is a prime example of that.

MrGeezer
MrGeezer like.author.displayName like.author.displayName like.author.displayName like.author.displayName 4 Like

The funny thing is that the game isn't even out yet, so the people complaining about the low score haven't even played it. It'd be one thing if they disagreed after playing it themselves, but they have no basis for saying that the review and the score are unfair or inaccurate. How would they even know?

---Cipher---
---Cipher--- like.author.displayName like.author.displayName like.author.displayName like.author.displayName like.author.displayName 5 Like

Your asking gamers to be rational and patient about a game with lots of hype... Enough said.

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