Got a PS3 back about 3 weeks ago and a clean hard drive. Now have to play all PS3 games again which ain't cool. Sony needs to do a better job with thier customers. Don't make sense asking me if I want my system back if you know you ain't gonna give it back to me and then you don't even respect me enough to tell me what was wrong with it. But I'm back in action wihich is the main thing but very disappointed in Sony's lack of care for me (The Customer).