Interesting & Fun
Graphics were good for the time-frame in which they were created. It looked a lot like, in fact almost identical to, The Sims. The "customers" in the game was only a small selection of identities, so often the entire restaurant was filled with the same person 10-20 times over!
Supposedly there was a way to download and customize some people and furniture, but this was glitchy and problematic, so it was completely unusable. When I did it, I had heads on people that looked like distorted graphics and in order to get rid of them, I had to reinstall the game. Also, some of the downloads actually caused gameplay issues and fatal errors.
Sound could have been better. The kitchen sounds were okay, but the music was beyond awful.
But overall, the game was fun and I did complete it.