OK. So let me start out by saying that I'm REALLY PISSED OFF! Alright. So, I was tracking my repair status on www.support.xbox.com and I kept thinking, "Oh my God! When is it gonna get here?!" So I decided to call 1-800-4MY-XBOX and ask for a UPS tracking number for my console. They give it to me and it says that it should be shipped later on in the day. So I'm thinking, "YEAH! FINALLY!" When UPS rings my doorbell, I get very excited. Then they hand me a large, white envelope addressed to me and I ask him, "That's it?" and he said yeah. So I get pissed off and like, "Where the **** is my console?!" I open it and it is the game Dirt and the note said that they are returning this to me first because this accessory was found in my X360 console during repair. I was thinking, "BULL****!!!!" because I never bought the game Dirt and when I shipped it my disc tray was empty. Now, my status on www.support.xbox.com says that my console was shipped, but I never got it. Last night I call 1-800-4MY-Xbox to see what was going on, They said that they received word that my X360 was shipped back to me. They told me that if not, it should still be in transit. They told me to wait this week and to hope that any 360 shows up. I think that my 360 got mixed up with someone else's. This is just straight up terrible customer service. I really regret getting a 360 and I should have gotten PS3. Note to the wise, if you don't have a next-gen system yet, get PS3 and if you have a 360, sell it and get PS3. I don't want anyone else to go through what I'm going through. They said that more than half of 360 have sent consoles back for repair, so it's bound to happen.