Every since the new website popped up, my account of 12 years is gone. I have emailed the website 6 times and have not received one word back. I even went on to Twitter where Synthia Weires was nice enough to respond and offered to help me. However, after a week or so, even she was dodging my direct messages. Synthia finally responded simply saying they have not fixed it yet. That was weeks ago. Feeling really ignored right now...........
Were they able to fix your problem? I have the exact same problem. I have sent over 6 emails but no response. Someone on Twitter answered me, so I sent my info in a Direct Message, took a week and 3 more Direct Messages, to get a reply......the answer I got is they are working on it and have no answer for me. Awesome....
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