Man, was I ever bitter two weeks ago when my 360 froze up, and gave me the red rings. After having it for right at 11 months, and never even having a hiccup outside of the occasional freeze in Oblivion (due to the game itself), I thought I was in the clear. But just when I least expected it, boom, right in the middle of a game of Overlord, which I was thoroughly enjoying, my 360 decided to lemon out on me, as they are known to do of course.
Now being a PS3 owner as well who happens to greatly favor the PS3 to the 360 already anyway, I was seriously contemplating just selling my 360 after getting repaired, as who wants to have to constantly worry about the thing breaking down in the middle of a great game that youhave have waited months to finally get to play? A hassle indeed, but at least I knew I could send it in, and get repaired for free, so that reassured me somewhat.
So I called, got my box in about 4 days, sent it in, got a call from UPS yesterday to let me know that it would be here today and that I needed to be around to sign for it, and now two weeks later I have it. All in all, very fast, and professional service, and I have no complaints. They sent me a "replacement unit", which looks brand new, and so far seems to work like brand new as well. I just hope it stays that way, as I seriously do not want to be going through this again with the killer exclusives that are coming out this year.
As for multiplats, I am sticking with getting them on the PS3 just in case this happens again, as I will have all of my favorite multiplats on the PS3 to play in case my 360 says goodnight on me again. So, only 'console' exclusives will be bought for my 360 for here on out.
I am just glad to have a working unit again, and I really have to say that so far, I am completely satisfied with how Microsoft handled the situation. Now, the real test will be if this unit stays working as it should. As if it doesn't, then all it tells me is that Microsoft is only putting a bandaid on the problem instead of fixing it out right as they should be doing.