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StanleyL

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#1 StanleyL
Member since 2004 • 1280 Posts

Sorry for the lack of reply, we've been working on a fix for this bug this week. Please check again today, this issue should be resolved.

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StanleyL

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#2 StanleyL
Member since 2004 • 1280 Posts

Are you using Internet Explorer 9? I've seen this issue before, and I believe it's localized to that browser.

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#3 StanleyL
Member since 2004 • 1280 Posts

im experiencing the same issue. I've heard rumors that its the latest version of flash thats causing it and its not a problem on gamespot's end. Im not sure how to fix it though.

Pdiddy105
We're investigating this, but yes, it may be related to the new Flash 10.3 update.
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StanleyL

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#4 StanleyL
Member since 2004 • 1280 Posts

We are investigating if the new Adobe 10.3 update is causing specific issues with our video player. In the meantime, please clear your browser cache if you are experience any video problems. This will often times fix the issue. If not, please respond here.

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#5 StanleyL
Member since 2004 • 1280 Posts

Thanks for bringing this to our attention. This is a technical issue in our newsletter generation tools which we plan to address.

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#6 StanleyL
Member since 2004 • 1280 Posts

You get a cookie for noticing.

Seriously though, thanks. We'll fix it. :)

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#7 StanleyL
Member since 2004 • 1280 Posts

When you say it won't work, are you seeing the main area of the page go white? Or does nothing happen at all?

If you have having issues with the GameMarket page, please ensure you have Javascript enabled. Also, please post your browser version here and we'll look in to it. If you see any Javascript errors like the one above, please include that as well.

Another thing you can check is to visit a gamespace and see if the GameMarket module there is working for you. It runs on very similar technology, so if it's not working as well let us know.

http://www.gamespot.com/ps3/action/mortal-kombat/index.html

Sorry though, right now the GameMarket service is only available to residents in the contigious U.S. (Though that's not the cause of the technical issues).

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#8 StanleyL
Member since 2004 • 1280 Posts

Please post your browser information and version, as well as your Flash version. Also, if you have multiple browsers, please state if it's the same behavior in each.

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#9 StanleyL
Member since 2004 • 1280 Posts

This is fixed now. You may have to clear your cache to see it.

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#10 StanleyL
Member since 2004 • 1280 Posts

We're working to fix this issue, sorry for the inconvenience. In the meantime, you can still see videos in HD if you add ?hd=1 to the end of the URL. (or &hd=1 if there is a ? in the URL already)