It's not uncommon for companies to stack the deck, cherry picking reviews and posting their own reviews and comments to promote sales, but Paradox Interactive has sunk to the new low of outright soliciting it's customers to Up Vote reviews on Metacritic for it's recent GSG Sengoku, this following a pattern of behavior which casts doubt on the companies integrity. You can find my reviews of Sengoku on Metacritic and also here on GameSpot.
For me, my grievances with Paradox started with Majesty 2, which I felt had betrayed fans of the original and it's expansion and which I saw deceptively promoted. Back then it was people posting as fans, not openly Paradox, promoting up voting on Majesty 2, but I witnessed Paradox cherry picking extremely positive and somewhat dishonest reviews to display on their site and in their art, often from extremely obscure sources. Then there was the deceptive marketing of the expansions, the way the Kingmaker expansion was presented in the promotional videos many people believed that they would be able to play as the Goblin faction, this trend continued in further expansions. To top it all off, there is a thread so massive that I dare not even guess the pages in it, containing hundreds and hundreds of posts, that was dedicated to improving Majesty 2 by covering the things missing from it that fans wanted from the original. Paradox pretended to be listening and considering the feedback and suggestions in the thread, but for the most part they were disregarded in expansion after expansion.
But back to Sengoku. Paradox fanboys would have you believe that the only reason the game has gotten a bad score is because reviewers are idiots who are only casual gamers and just can't comprehend grand strategy, as if everyone just wants to see action combat and explosions. They like to think that the game just isn't dumbed down enough for the drooling masses.
The truth is the game has many flaws, not the least of which is it's inaccessible interface. In order to play the game, you have to invest hours trying to learn how to do the most basic things, if you have no experience with previous GSG games you're out of luck. There aren't any mouse over tool tips where you need them most, the help text that pops up is like tomes and sometimes it's more confusing than helpful. The gameplay mechanics are often obtuse, I had to spend 15 minutes on google and browsing forms just to figure out how to hand over a province to a family member and I've been playing GSG's for years, for a newbie that sort of thing makes the game unplayable.
Then once you actually start playing, a bigger army = win 99% of the time, and there are massive lag issues when resigning and loading a game due to some bug or memory leak, the AI often does ridiculously stupid things, the borders aren't clearly defined enough unless you're in Clan view which is quite ugly, and the units and structures are all small, extremely generic, and poorly represented on the map. The game deserves some of the bad scores it's getting.
Underneath it all, as a dynastic strategy game, it's a decent game if you know how to play it, but it's not your fault if you can't figure it out. Paradox refuses to learn, and now it's games are increasingly prohibitive of new gamers.