Multiplayer mix-up leads to EA refund offers for MOHH2 in Australia

EA offers Australian gamers full refund on Medal of Honor Heroes 2 for the Wii after removing multiplayer component.

When Medal of Honor Heroes 2 for the Nintendo Wii hit retail shelves in Australia last week, it brought with it plenty of confusion about an apparent lack of online multiplayer support. Just five days later, EA is offering an unconditional refund to all Australian consumers who purchased a copy of the game.

An official statement issued by the company confirms the rumoured scrapping of 32-player multiplayer support for the Wii console, despite the inclusion of the feature in both the North American and European markets. "Medal of Honor Heroes 2 for Wii does not support online functionality in Australia. We made an error in the documentation and marketing materials. We are very sorry to have caused confusion for our customers. We will provide a refund to anyone in Australia who wishes to return the game to EA because of the lack of online functionality," the statement said.

An EA spokesperson declined to comment on the reasons for the removal of multiplayer, or whether the feature could potentially be patched into the game for customers wishing to keep their copies of the game.

105 Comments

  • Shwa86

    Posted Feb 15, 2008 6:57 pm PT

    Wouldn't the import not have any local servers? Just putting that out there.

  • monkeyd_93

    Posted Feb 15, 2008 4:52 am PT

    you have got to be kidding, i was going to buy it the other week but didnt because i left most of my money at home lol looks like i will have to wait a bit for the multiplayer one to come out.

    what happened to the gaming companies? they are starting to care less about PAL region like the UK and Aus, and leaving them at low priority like we get games 3 months after NTSC regions do, or changng the game for the regions. no wonder so many people get modification chips for the playstations, wiis etc so they can play NTSC games while the rest of australia has to wait

  • -CheeseEater-

    Posted Feb 15, 2008 12:30 am PT

    My god...

  • Twisted14

    Posted Feb 14, 2008 2:01 am PT

    Takara_Kitsune and DonutTrooper: Thank you. It seems that people overseas also see how crap some things are here. They also seem to realise that there is no reason why we can't get these sorts of things in Australia. Why can't EA?

  • juztenrox

    Posted Feb 13, 2008 1:28 am PT

    i'm going to buy this game from the UK. why the hell do aussies always get screwed over in gaming? do EA seriously realise how much money they've lost by screwing aussie gamers around? no way can they charge full price for a game that's missing its main part that everybody was buying it for.

    EA stand up and admit you've screwed over aussie gamers - AGAIN

  • NinjaMunkey01

    Posted Feb 12, 2008 10:23 am PT

    Tried this game on the psp. it was not great. The first one was good. online was good and it had deathmatch against bots, which is now gone,

    I would never get it for the wii.

  • ravingrabbid

    Posted Feb 12, 2008 1:40 am PT

    import would be the only choice, i guess EA would notice why sales in Europe would be alot better than australia's...

    btw didn't Nintendo at last years E3 made alot of suppport to this title for the wii zapper, controls and online function to begin with?

  • bagmup

    Posted Feb 11, 2008 11:26 pm PT

    How about a refund and we get to keep the game, yeah thats better

  • Mikehlu

    Posted Feb 11, 2008 5:57 pm PT

    EA is a legend

  • lotsofgunfire

    Posted Feb 11, 2008 5:31 pm PT

    haha great more reason to hate EA
    seriously though what is wrong with their master server and the connection between here and the US.

  • dan_da_trk

    Posted Feb 11, 2008 3:15 pm PT

    who would buy the game in the first play, it wouldn't even be worth renting it

  • WhitePointer

    Posted Feb 11, 2008 3:07 pm PT

    Oh wow. A refund. You shouldn't have, EA. That's really big of you.

    I have a better idea though. How about actually including a feature in a game that the rest of the world got you morons?

    I was considering buying this game. You won't be getting a cent from me now.

    White_Pointer

  • Vinth

    Posted Feb 11, 2008 2:41 pm PT

    This has to be the worst thing EA has done to the Wii owners, other then making bad games (Vanguard..) But to remove the THING on a game, that's just unforgivable.

  • mickwounds

    Posted Feb 11, 2008 2:31 pm PT

    A refund isnt good enough. Its an absolute joke that we don't get multiplayer. I personally didnt plan on buying the game but its unfair for all the people who bought the game because they wanted to enjoy the multiplayer component. Other shooters on other consoles (eg halo 3 and cod4) have no problems so why did moh get changed. EA are a joke.

    and bunyipbrown the retail on games are around $100 - $120 but jb hifi amongst other stores have most new releases at $79 - $89 which isnt bad

  • DonutTrooper

    Posted Feb 11, 2008 2:24 pm PT

    I think we (the whole gaming population) owes it to Australia to host a major gaming convention like E3 down there or something. They've gotten such a short end of a stick for so long some are wondering if there's anything to hold onto anymore.

  • pixelsword

    Posted Feb 11, 2008 2:02 pm PT

    "A Dingo ate your multiplayer."

    "what?"

    "I said: a Dingo ate your multiplayer!"

  • bunyipbrown

    Posted Feb 11, 2008 2:00 pm PT

    Wow. Medal of honor heroes 2 would be pretty crap without wifi multiplayer. I don't live in Australia anymore, and the gaming market down under blows. GAMES ARE LIKE $110 DOWN THERE.

  • SaintRasmus

    Posted Feb 11, 2008 1:57 pm PT

    Do people still buy Medal of Honor games ?

  • mailbox2112

    Posted Feb 11, 2008 12:21 pm PT

    Why does Australia always get the crap end of the deal? Microsoft and Sony screw up, and now EA screws them over with MOHH2? It sounds like Australia has bad luck when it comes to gaming.

  • chien_11

    Posted Feb 11, 2008 12:17 pm PT

    I want offline split screen mulitplayer!!! stupid f*&% EA ppl

  • jphillips1868

    Posted Feb 11, 2008 12:01 pm PT

    I'm glad EA did the right thing by offering the refund, but they do owe their Australian customers an explantion of why the feature wasn't included.

  • DanBal76

    Posted Feb 11, 2008 12:00 pm PT

    I used to love EA back in the days of the Mega Drive/Genesis. Since then a lot of things have changed. I don't like EA anymore. I try to avoid purchase EA games.I don't live in Australia, but the lack of online multiplayer there for MOHh is pretty lame.

  • An-Archist

    Posted Feb 11, 2008 11:45 am PT

    Darn! That game looked alright

  • Vyce3

    Posted Feb 11, 2008 11:30 am PT

    Someone is going to lose his job over this...

  • Takara_Kitsune

    Posted Feb 11, 2008 11:29 am PT

    Wow. And I thought EA did bad things with games they released in the first place... but this is so not cool. I live in the US, so I can't complain much about what comes here, which is a lot more than Australia gets... but seriously, if you go and release a game in Australia, a country that misses a lot of games... DO NOT take features out of it. I can't even begin to fathom how they came up with such a stupid idea. For shame, EA... I'm so glad I don't buy your games... I don't support organizations that discriminate like that. >.> (Or organizations that put out crappy rehashes of the same game every year, either.)

  • o_laggy_o

    Posted Feb 11, 2008 11:20 am PT

    lawl.

  • Dr_Corndog

    Posted Feb 11, 2008 11:15 am PT

    Why do you hate Aussies, EA?

  • Dolacide

    Posted Feb 11, 2008 10:52 am PT

    From what I understand that was the best part of the game.

  • Terran499

    Posted Feb 11, 2008 10:15 am PT

    The worst part is their vesion probily costs just as much as the American vesion.

  • gunhero

    Posted Feb 11, 2008 10:15 am PT

    EA sucks

  • SaintRasmus

    Posted Feb 11, 2008 9:29 am PT

    Typical EA !!

  • SLjimbolian

    Posted Feb 11, 2008 9:26 am PT

    Stay classy Electronic Arts!

  • KingSigy

    Posted Feb 11, 2008 9:16 am PT

    Why doesn't Australia get online play? Are they not deserving or something?

  • grand17

    Posted Feb 11, 2008 8:57 am PT

    EA is holding back the "next gen"

  • ScottEFresh

    Posted Feb 11, 2008 8:50 am PT

    God EA is SO PATHETIC. I don't live in Austrlia but this is a joke and if I was an aussie gamer who made the purchased I would be PISSED. Pathetic. Absolutely pathetic. This is 2008...you can't do this s*it anymore.

  • Pie_FOREVER

    Posted Feb 11, 2008 8:29 am PT

    It's no surprise companies like EA and Microsoft are partners. I mean, just look at their policies. They're like brothers

  • Brawl_3-9-08_

    Posted Feb 11, 2008 8:16 am PT

    EA hasn't been doing very good lately

  • razu_gamer

    Posted Feb 11, 2008 7:58 am PT

    quite Pathetic EA.

  • OfficialBed

    Posted Feb 11, 2008 7:40 am PT

    stupid EA

  • Led_poison

    Posted Feb 11, 2008 7:32 am PT

    Yes, very professional EA

  • Lex_Luthor_XLII

    Posted Feb 11, 2008 6:54 am PT

    EA makes more money than you.

  • mrkame16

    Posted Feb 11, 2008 6:48 am PT

    whatever......i hate EA...where is Fight Night round 4????

  • huntervaneg

    Posted Feb 11, 2008 6:00 am PT

    From one side negligence in marketing department and publicity. In the other hand, social responsibility with refund action.

  • cjdaweasel

    Posted Feb 11, 2008 5:44 am PT

    Ford offers Australian car buyers full refund on 2008 Contours after removing the rear windshields prior to shipment.

    A Ford spokesperson declined to comment on the reasons for the removal of the windshields, or whether the windshields could potentially be shipped to the customers wishing to keep their cars.

  • BigDaddy973

    Posted Feb 11, 2008 5:44 am PT

    That is very nice of EA!

  • NeleNel

    Posted Feb 11, 2008 5:38 am PT

    This is a prime example of how to lose business. Yet another reason for EA to go **** themselves.

  • iamonfire

    Posted Feb 11, 2008 5:19 am PT

    Sam_Lowery

    "I was going to say that I hope this costs EA a lot of money, but if it did, they wouldn't just eat that loss, they'd pass it on to us with more in game advertising and black and white instruction booklets with 4 pages in them."

    I concur. I hate those booklets and I hate EA.

  • Geshpenst

    Posted Feb 11, 2008 4:37 am PT

    I find it very hard to continue to defend EA after reading this.

    GG EA.

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