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EA returns PSP Madden fumble

Problems stemming from franchise mode of portable pigskin game lead EA to accept exchanges of problematic discs.

The Madden franchise made its first outing on the Sony PSP in September, but it hasn't exactly been a problem-free debut. Hardened fans of the popular series experienced problems with the game's franchise mode, which caused a "shutdown issue" that forced the PSP to power down.

Electronic Arts discovered a work-around solution for the problem in October, but that entailed navigating through the game's menus in a roundabout way. Today, the publisher decided on a longer-term solution--just send the old disc in, and they'll send out a replacement.

The replacement disc has "revised software" that reportedly solves all the problems with the franchise mode. For the inconvenience, EA will also give customers two coupons. One is a $15 voucher for the online EA Store, and the other is for complimentary shipping on a future order from EA.

To get a problem-free UMD of Madden NFL 06, gamers should send their old disc, along with a note containing their name, address, e-mail address, and phone number, to:

EA Customer Warranty
Attn: Madden PSP
209 Redwood Shores Parkway
Redwood City, CA 94065

The disc may take up to 10 business days to be delivered. For more information, head over to the Madden NFL 06 PSP Web site.

24 Comments

  • ace_of_spades

    Posted Jan 3, 2006 7:14 pm GMT

    That was stupid of EA

  • jaron553

    Posted Jan 1, 2006 7:46 pm GMT

    Even if you have a good madden psp game send it in and you get 15$ free, im in.

  • lloyd33

    Posted Dec 24, 2005 1:27 am GMT

    I plan to buy one for the holidays, how can I avoid buying the defective version?

  • andrewtyen

    Posted Dec 23, 2005 9:44 am GMT

    really...

  • blackcrimson004

    Posted Dec 21, 2005 6:23 pm GMT

    finally

  • chrisdojo

    Posted Dec 21, 2005 12:34 pm GMT

    wow...EA actually did something right for once.

  • bushwacked

    Posted Dec 21, 2005 10:37 am GMT

    The psp and madden franchise are both overhyped money pits.
    I purchased a psp on the launch date in the U.S. imagining how great a ps2 would be in the palm of my hand, but soon realized that the lcd screen has horrible ghosting and is totally useless in the sunlight. And don't even get me started on the dead pixels. Now that EA has the exclusive NFL license, it seems that they will be content to shove whatever they want down our throats. Hopefully the NFL will realize the commercial mistake they have made and open up the channels again to let competion quench a parched market. Big time CEO's are wrecking a pool of great developers at EA.

  • OtterX

    Posted Dec 21, 2005 8:58 am GMT

    Does this fix the horrible load times? I've played Madden PSP, but didnt buy it because the loads ruined it.

  • Autolycus

    Posted Dec 21, 2005 8:03 am GMT

    Thats what happens when corporations take over things. It becomes all about money and not about customers. EA gameplay and racial advertising are getting really old... not mention madden hasnt changed all that muhc since madden on GENESIS. Joe montana football was the way to go back then, just like NFL 2k x was the way to go. STUPID NFL....

  • whosgotthe311

    Posted Dec 21, 2005 7:30 am GMT

    i miss 2k football too.... i dont like madden's gameplay...or listening to madden ramble...

  • SavoyPrime

    Posted Dec 21, 2005 7:11 am GMT

    I didn't even know about this.

  • dynasty3patriot

    Posted Dec 21, 2005 3:15 am GMT

    i loved 2k football now i wll never see it again

  • mikekare79

    Posted Dec 20, 2005 10:36 pm GMT

    It's about time, now if only they can make Madden better. Am I asking too much people?

  • trick_man01

    Posted Dec 20, 2005 9:45 pm GMT

    Yay!!!

  • UnlivedPhalanx

    Posted Dec 20, 2005 9:40 pm GMT

    comforting to know I don't have to put up with this crap anymore.

  • lozelda

    Posted Dec 20, 2005 9:27 pm GMT

    i miss 2k football too.... i dont like madden's graphic

  • vi3tdynasty

    Posted Dec 20, 2005 6:29 pm GMT

    Why can't they just make these games from the ground up instead of giving us all these ports...

  • tomservo51

    Posted Dec 20, 2005 4:58 pm GMT

    I miss 2k football

  • Geek12

    Posted Dec 20, 2005 4:53 pm GMT

    Really.

  • RoadDoggFL

    Posted Dec 20, 2005 3:54 pm GMT

    Ahahaha, yes everybody give their info to EA! They promise they won't do anything with it!

    Just throw the game away and boycott EA.

  • Supermick

    Posted Dec 20, 2005 3:40 pm GMT

    Wait - a defective product! Where's the lawsuits and posts demanding a recall?

  • PRGundam91

    Posted Dec 20, 2005 3:19 pm GMT

    wow

  • Redstorm

    Posted Dec 20, 2005 3:14 pm GMT

    Cool, I'll be sending mine in.

  • MartinMan

    Posted Dec 20, 2005 3:14 pm GMT

    well it's about damn time.

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