Gamers report PSP malfunction
Nearly 5,000 units are returned to Sony for buggy button; Kutaragi unapologetic about the handheld's design.
TOKYO--About 4,800 Japanese PSPs have been returned to Sony due to problems with the handheld's square button, according to a recent interview with Sony Computer Entertainment president Ken Kutaragi in Nikkei Business magazine.
Kutaragi acknowledged that the button is less responsive than the others, in part because it's so close to the PSP's 480x272 screen. Because there isn't enough room to put the square button's detection switch directly underneath, it's off to the right, making it less responsive--and sometimes causing it to stick.
Nikkei Business reported that, to date, .6 percent of the 800,000 shipped units have been returned to Sony for repair. Kutaragi was unapologetic about the issue: "This is the design that we came up with. There may be people that complain about its usability, but that's something which users and game software developers will have to adapt to. I didn't want the PSP's LCD screen to become any smaller than this, nor did I want its machine body to become any larger.
"The button's location is [architectured] on purpose," Kutaragi added. "It's according to specifications. This is something that we've created, and this is our specification. There was a clear purpose to it, and it wasn't a mistake."
Offering additional testimony praising the handheld, Kutaragi said, "I believe we made the most beautiful thing in the world. Nobody would criticize a renowned architect's blueprint that the position of a gate is wrong. It's the same as that."
Content you might like…
-
Grand Theft Auto IV Review

A superb single-player story mode and online support for up to 16 players make this the best Grand Theft Auto game yet.
- Apr 28, 2008
Users who looked at this article also looked at these content items.
Hot Stories
Newsmakers
-
Dragon Age: Origins Interview with Ray Muzyka
We chat with Ray Muzyka about some of the features in Dragon Age: Origins. Full Story
- Posted Jul 8, 2009 4:06 pm PT
-
Left 4 Dead 2 Doug Lombardi Interview
We talk to Doug Lombardi about Left 4 Dead 2 at a recent preview event in London. Full Story
- Posted Jul 3, 2009 4:42 pm PT
Featured Stories
-
Sony dismisses Activision threats, PS3 price cut rumors
Sony Corp. CEO Sir Howard Stringer brands third-party publisher's comments as "noise," SCEA CEO Jack Tretton says other consoles don't deliver the same value. Full Story
- Posted Jul 8, 2009 1:15 pm PT
- 1034 Comments
-
PS3 MGS4/Killzone 2 bundle now available
Best Buy begins offering rumored $400 retail configuration, which packs in 80GB console with nearly $90 of top-rated games. Full Story
- Posted Jul 7, 2009 11:19 am PT
- 497 Comments
-
Battlefield 1943 suffers server snafu
EA Dice's multiplayer-only downloadable shooter experiencing matchmaking technical difficulties after Xbox 360 launch this morning. Full Story
- Posted Jul 8, 2009 12:48 pm PT
- 164 Comments
-
Blizzard: Free-to-play WOW 'possible'
Lead designer Tom Chilton says the multiplatinum MMORPG champion could abolish monthly subscription plan by adopting microtransaction system. Full Story
- Posted Jul 7, 2009 12:43 pm PT
- 354 Comments
-
Square Enix retires Eidos publishing label
Japanese pub consolidates operations in Europe and NA, confirming some headcount reduction; British company's name will live on through dev studios. Full Story
- Posted Jul 7, 2009 11:15 am PT
- 149 Comments
Recent News
Site Blogs
-
Battlefield 1943 Review Coming Monday
Battlefield 1943, the latest entry in the venerable Battlefield series, arrived on the Xbox Live Marketplace and PlayStation Network this...




1 Comments