Sony admits PSP problem, offers free fix
Sony will repair any of its handhelds suffering from a broken square button gratis; new models unaffected.
TOKYO--Following complaints by consumers in Japan, Sony Computer Entertainment officially announced that it will repair any PSP suffering from a defective square button. According to reports, a manufacturing defect caused some units' square buttons to stick when pressed and not pop back up.
Sony released a statement that said the problem affected only about 0.6 percent of the 510,000 PSPs that were shipped during 2004. The company assured gamers that the manufacturing problem has since been solved, and PSP units shipped after the start of 2005--all those that will go on sale in the US on March 24--will not suffer from the problem.
Owners of a Japanese PSP with a defective square button should send the unit to Sony's repair service, which will fix the machine for free. Details on the PSP swap are available from the official Japanese PlayStation site.
Hot Stories
Newsmakers
-
Star Wars: The Old Republic video interview: James Ohlen
BioWare Austin's creative director explains the massively multiplayer role-playing game's newly announced character classes. Full Story
- Posted Dec 3, 2009 12:14 am PT
-
Spot On: 15 years of Warcraft
Blizzard game design chief Rob Pardo and lead designer Jeff Kaplan discuss acclaimed fantasy franchise's long history, from orcs and humans to the World of Warcraft phenomenon. Full Story
- Posted Nov 25, 2009 6:20 pm PT
- 265 Comments
Featured Stories
-
Medal of Honor redeploys in fall 2010
EALA and DICE collaborating on long-rumored reboot of classic series, which will follow modern-day special ops commandos in Afghanistan. Full Story
- Posted Dec 2, 2009 11:27 am PT
- 595 Comments
-
Avatar Pets kenneled on Xbox Live Dec. 3
Twelve digital companions, including dogs, cats, ponies, headed for Microsoft's online platform for $3 each; Final Fantasy XIII tie-in chocobo coming this holiday. Full Story
- Posted Dec 2, 2009 10:43 am PT
- 386 Comments
-
Logitech prepping PSP Go UMD add-on?
Online report indicates third-party peripheral manufacturer is building a disc-drive add-on for Sony's most recent handheld revision. Full Story
- Posted Dec 2, 2009 4:21 pm PT
-
Retailer price war sees $40 games, $50 gift card with Wii
[UPDATE] Wal-Mart, Amazon match $50 deals on Halo 3: ODST, Dragon Age, Madden NFL and more; GameStop cuts deeper; big box retailer to offer $50 gift card with purchase of Wii. Full Story
- Posted Dec 2, 2009 12:36 pm PT
-
440,000 PS3s sell during Thanksgiving week, 360 sales unclear
Sony's console sells 37.2% more during "Black Friday" week than it did in all of October; Microsoft says Xbox 360 doubled previous week's total, but exact figures not provided. Full Story
- Posted Dec 1, 2009 11:57 am PT
- 1167 Comments
Submit News
Recent News
-
Take-Two shares lose 30%, analysts react
GTA publisher's stock price down nearly one-third in less than a day, Pacific Crest's Wilson says confidence in management "can not get any lower."
0 Comments
Sign in / Sign up