LEGO Star Wars README file 03/2005 Version 1.00 Please read through this document. It contains information that is vital to successfully running the LEGO Star Wars Demo on your system. LEGO Star Wars uses the latest technology to ensure a stunning gaming experience. Please refer to the required PC specification in part 3 to check that your system meets the minimum requirements. To install the game, double-click the file 'Setup.exe'. This will launch the installer which will take you through the rest of the setup process. The file securom_v7_00.dat will be created, during the installation/Launching of the LEGO Star Wars demo, within your `Application Data` folder. It is necessary for the LEGO Star Wars demo to run properly. The file contains your licences for all products which are SecuROM protected, therefore it will not be deleted automatically. Please do not delete the file because you might lose essential digital rights. The information contained in securom_v7_00.dat will not be transferred to any other computer without your permission. This security system is connected with a MS Windows Service called "SecuROM User Access Service". This module is started automatically when launching the LEGO Star Wars demo if the user is logged in with Windows administrator rights. In case users do not have administrator rights we recommend to keep it running. Part 1: Setup Please read through the controls section of this document. This section has information that is vital to successfully running LEGO Star Wars on your system. 1.1 Controls We recommend that you use a joypad to play the game, however the keyboard can also be used. The default controls are as follows: Player 1 Player 2 Move cursor keys w, a, s, d Use weapon j f Use Force/special l h Jump k g Tag I t Free Play character switch u, o r, y To set up the controls to your preferred configuration, launch the game and select the controller configuration option from the start screen by using the up/down cursor keys and pressing return. Once in the configuration screen, use the cursors to select the control you wish to change, press return, and then the button you wish to use. When you have finished, press Escape to go back to the main menu. You can also set up your controls during the game. 1.2 Video Setup The game will automatically set up any video options to obtain optimal performance from your system. However, if you wish to increase or decrease the quality of the graphics you can do so. On the start screen select the video configuration screen by using the up/down cursor keys and pressing return. Use the cursor keys to highlight Low, Medium, High or Ultra detail settings and press return. Note that setting detail too high on a low performance system may make the game difficult to play and cause some graphical errors. If this is the case, re-start the game and set the video options to low or medium. Part 2: Things You Should Know Please read through the DirectX section of this document. This section has information that is vital to successfully running LEGO Star Wars on your system. 2.1 DirectX This game is optimised for Microsoft's DirectX 9.0c. In order for you to play the game, you must have DirectX 9.0-compliant drivers for your video card and sound card. Please note that although DirectX 9.0c is installed with the game, your video and sound card drivers may not be upgraded to DirectX 9.0 drivers. You will need to obtain the latest DirectX 9.0 drivers from your card manufacturer or PC supplier. These drivers cannot be supplied by Eidos. 2.2 Memory and Performance Regardless of how much memory you have, you can maximize your available memory and increase the overall performance of the game engine by doing the following: Closing any open windows Shutting down all other programs, including menu-bar programs like ICQ Defragmenting your hard drive Eidos recommends that you have no other programs running at all while playing LEGO Star Wars. Other programs, including virus checkers, system utilities and screen savers can cause system degradation when playing games software and may conflict with the game for system resources, potentially resulting in instability and crashes. 2.3 Known Issues Giant Interactive Entertainment and Eidos Interactive are committed to providing customer support for our games on a continuing basis. In that spirit, there may be a patch for LEGO Star Wars forthcoming; visit the Eidos website for more information. http://www.eidos.com/ Part 3: Technical Issues 3.1 Installation & Set-up System Requirements The minimum system requirements are as follows: COMPUTER: IBM PC or 100% compatible OPERATING SYSTEM: Microsoft Windows 2000/Windows XP (admin rights required) (Windows® 95/98/ME/NT not supported) CPU: Pentium III 1GHz (or Athlon equivalent) RAM: 256 MB System Memory GRAPHICS: 100% DirectX 9 compatible 32meg Direct3D Card with Pixel Shader Support SOUND: 100% DirectX 9 compatible Sound Card OPTICAL DRIVE:CD-ROM drive HARD DRIVE: 500MB free disk space INPUT DEVICES: Keyboard (Joypad preferable) The recommended system requirements are as follows: CPU: Pentium 4 2.4GHz or Athlon XP equivalent RAM: 256 MB GRAPHICS: 100% DirectX 9 compatible Direct3D Card with Pixel Shader Support and 64MB Video RAM SOUND: 100% DirectX 8.1 compatible Sound Card DirectX9.0c supplied with game. Preparing Your Hard Drive To ensure that your installation is trouble free, you should check to see that your hard drive and file system are both tuned for optimum performance. Windows comes with two utility programs that find and fix any errors and optimise your hard drive performance. The first of these programs is called scandisk. Scandisk will check your hard drive for problems and can fix any that it finds. Scandisk can be run as follows: XP/2000 Double-Click on My Computer, alternate-click the hard drive (Usually C:), select Properties, select the Tools tab, and click on Check Now under the heading Error-checking. Once scandisk has finished running, you should next optimise your hard drive's performance by running a program called Disk Defragmenter. Disk Defragmenter can be run as follows: Windows XP/2000: Click on the Start button on the Windows desktop, followed by Programs, then Accessories, then System Tools and finally Disk Defragmenter. Installing LEGO Star Wars Installing LEGO Star Wars is easy. Simply insert the CD into your CD-ROM drive. After a few seconds, the Launch Panel will appear. This program will guide you through the remaining process via onscreen prompts. If at any time you are instructed to restart your computer, do so. In the event the Launch Panel does not appear when you insert the CD: Double-click on the My Computer icon, then double-click on the CD-ROM icon, and lastly double-click on the autorun.exe file to bring up the Launch Panel OR: ? Click on the Start button. ? Choose Run from the pop-up menu. ? Type d:\setup in the box provided (where d: designates your CD-ROM drive letter). ? Click on the OK button to begin the install program. You will be prompted to select the path and directory to which you wish to install the game on your hard drive. The default is C:\Program Files\Giant\LEGOStarwars You may change this if you wish to. Starting/Loading The Game Once installed, click on the Play button on the Autorun program to start the game. You may also: ? Click on the View Readme button to view the readme file. ? Click on the Quit button to exit the Autorun Program. If you are going to play the game at a later time insert the CD into the CD-ROM drive. After a few seconds, the LEGO Star Wars Autorun program should appear on the screen via the AutoPlay feature. Now click on the Run button to start the game. There is also a button present to Exit. In the event the AutoPlay feature does not work, you may click on the My Computer icon and then click on the CD-ROM icon to bring up the Autorun program. OR Click on the Start button. Choose Programs from the pop-up menu. Drag your mouse to the right and click on LEGO Star Wars from the list. Click on LEGO Star Wars from the ensuing pop-up menu. Uninstalling LEGO Star Wars If you need to UNINSTALL LEGO Star Wars, you may do any of the following two things: Go to the Control Panel and choose Add/Remove Programs. Click on LEGO Star Wars from the pop-up panel to follow, select the Add/Remove button, and follow the onscreen prompts. Go to the Start Bar, select Giant/LEGO Star Wars and then click on uninstall LEGO Star Wars. Follow the on-screen instructions. AutoPlay Issues Why doesn't the AutoPlay feature come up when I insert the LEGO Star Wars CD into the CD-ROM drive? This is usually a configuration issue. There are many different ways to enable the AutoPlay functions of Windows. The standard method is described below: 1) Enter the Control Panel from the desktop by clicking on the Start button, followed by Settings, and then Control Panel. 2) Double-click the icon labelled System, usually located alphabetically towards the bottom of the Control Panel window, to bring up the System Properties panel. 3) Click on the tab at the top labelled Device Manager and when the new panel appears, locate the section labelled CD-ROM and click the Plus (+) sign in front of it. (If there is a minus sign in front, don't click it.) 4) Now double-click the CD-ROM drive revealed and the CD-ROM Properties panel will appear. 5) Click on the Settings tab at the top. 6) Towards the middle of the panel, you should see a few checkboxes within the Options section. At the bottom of that section, you should see a checkbox labelled Auto insert notification. 7) Make sure there is a check mark in the box provided and click on the OK button to complete the process. If the game Auto Plays multiple times: Some CD ROM drives cause LEGO Star Wars to AutoPlay multiple times, which also may result in lack of control within the game. To remedy this problem click on the CD ROM properties in the System Properties panel and under settings turn off Auto Notification. 3.2 Crashes and Lock-Ups When I start LEGO Star Wars, I receive the following error message: "The application LEGO Star Wars.exe referenced memory at address xxxx:xxxx that can't be read from." Chances are your installed video card drivers are not compatible with DirectX. The only solution is to get a DirectX 9-compatible driver from your video card manufacturer. The Installer keeps stopping when a certain percentage is complete. There are three likely causes: You may have run out of free space on your hard drive. Please remove unwanted programs to free up additional space for the game, and then reinstall LEGO Star Wars. Files are possibly being copied to a corrupted area of your hard drive. If this is so, you'll need to run the scandisk program (see section 2.1). In Windows 2000/XP select both check disk options. After scandisk has finished running and has informed you that your drive is free of errors, try to re-install. There may be dirt or fingerprints on the CD-ROM disc itself. Examine the bottom of the disc; if you see any fingerprints or dirt, carefully clean the disc using a clean, soft, lint-free cloth by wiping from the centre of the disc (near the hole) towards the outer edge in a straight line. LEGO Star Wars is crashing to the desktop with no error messages. This problem can be caused by several different things. Here's a list of the most common culprits associated with these crashes: Make sure the CD-ROM is clean (check for both scratches and smudges on the reading surface of the CD). Make sure the game has been installed properly. Make sure DirectX 9.0c has been installed properly. Make sure you have the latest drivers for your video card and that they are DirectX 9-compatible. Make sure that your video card has pixel shader support. Please check with your hardware manufacturer for this information. Make sure you have the latest drivers for your sound card and that they are DirectX 9-compatible. Make sure Virtual Memory is enabled on your system. In Widows 98SE alternate-click My Computer, choose Properties, then select the Performance tab on the resulting window, and click Virtual Memory near the bottom. In Windows XP/2000 alternate-click My Computer, choose Properties, select the Advanced tab on the resulting window, click on Settings under the Performance sub-heading, then the Advanced tab on the resulting window, and finally the Change button under the Virtual memory sub-heading. Run Scandisk. Run Disk Defragmenter. Clean out old temp (.TMP) files from the C:\WINDOWS\TEMP or C:\WINx\TEMP directory on your hard drive (from Windows Explorer). Make sure you do not have any Anti-Virus utilities (like Norton's AntiVirus) running resident prior to playing LEGO Star Wars. Make sure you do not have any third-party Windows memory management utilities (like QuarterDeck's QEMM) running resident prior to playing LEGO Star Wars. Make sure you do not have any 3rd party Windows disk caching utilities running resident prior to playing LEGO Star Wars. Make sure you do not have Norton's Crash Protector running resident prior to playing LEGO Star Wars. Try uninstalling and then reinstalling the game. Try exiting the game, rebooting your machine, and re-entering the game. Note: That if your system crashes to the desktop while playing LEGO Star Wars, you should probably reboot your computer before starting a new play session. Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will be unable to use your sound or video hardware. 3.3 DirectX-Related Questions DirectX has become the new standard in Windows application development. Nearly all high-performance software will be geared around this technology, so we do not normally recommend that customers attempt to alter its installation on their system Can I Run Without DirectX? I cannot use DirectX on my computer! Is there any other way to run LEGO Star Wars? If you do not have DirectX installed on your computer, you will not be able to run LEGO Star Wars. 3.4 Technical Support If you need further technical assistance after reading the Readme file please do not hesitate to contact us using any of the methods listed below. When contacting us, please be sure to provide us with as much information as possible. Make sure to note the exact type of hardware that you are using in your system, including: your sound card, CD-ROM drive, amount of RAM present, speed and manufacturer of your processor. Also, make sure to include the title and version of the game, and a detailed description of the problem. It will also help if you prepare by creating a “DXDiag” diagnostic file in Windows before you call us. Simply follow these instructions: Click on Start Click on Run Type dxdiag Click on OK Click on the Save Information button and save the file to your computer. When you call our Technical Support line either have this file open or have a printed copy. If you send an e-mail query you may attach the file to the e-mail. Technical Support Contact Details (United Kingdom) Address Wimbledon Bridge House 1 Hartfield Road Wimbledon SW19 3RU E-Mail www.eidos.co.uk/support/index.html Phone 0870 9000222 Web www.eidos.co.uk/support/index.html Technical Support Contact Details (United States of America) Address Eidos Customer Services 651 Brannan Street San Francisco CA 94107 E-Mail www.eidos.com/support.html Phone 415 615-6220 Fax 415 547-1201 Web www.eidos.com/support.html Note: Hints and tips will not be given out over the Technical Support lines. Alternatively, you may find help with hardware problems on one of the websites maintained by the supplier, some of which are listed below: ATI Technologies: www.ati.com Creative Labs: www.creative.com/worldwide.asp Matrox: www.matrox.com nVIDIA: www.nvidia.com Intel support.intel.com Terratec: www.terratec.net Eidos Interactive maintains a web page with links to all major video and audio card manufacturers, which is a good first stop if you are looking to upgrade your drivers. You can reach this page at: UK: www.eidos.co.uk/support/index.html US: www.eidos.com/support.html Further technical information and drivers for Windows-based PCs can also be found at http://www.windrivers.com/