This could have been totally awesome... unfortunately they did about everything wrong...
It's already evident when the first level loads. Graphics are nice. But why are the character profiles when each "episode" loads so low quality? It clearly shows. There's this greatly rendered hospital and an awful overlay of the cast...
Then we start. And we get the first sounds. OH MY GOD WHAT IS THAT???
You get english subtitles and some really horrible, irritating sounds that need to pass off as speak.
The same with cutscenes. Thank god they're not speaking... but that's the problem! It's like a silent movie! The characters are moving around and you get voice-over subtitles.
But finally we're off to play. It plays easy. If you need to create a room you zoom out to an overview and... oh wait... you CAN'T zoom out! Sure, there's this Overview button, but that's not really easy to use. I want to zoom in on a single person and zoom out to an overview!
You're taken by the hand for most of the time. With hints on what to do.
So when you have to deal with a contagious disease you're told to build a de-contamination chamber. And an operator. Which goes out and searches for the patients to bring to the de-contamination chamber.
"And to speed things up you can hire more operators".
So you hire a second one. And all they do is chat each other up!
Yes! All your patients will actually DIE because they just don't go out to get the patients! And there's NO WAY you can tell them to start working!
Click the operator, click somewhere in the hospital and let him or her walk there!
So he walks over there. And turns around to chat up his colleague again!
In other words: this game would have been nice without some glaring bugs. UNFORTUNATELY CODEMASTERS HAD SAID THAT THERE WILL NOT BE A PATCH!!!
So releasing an unfinished game (it seems to be the trend nowadays) and not releasing a patch... I think I'm mild giving it a 2.5!