My pre-order items are gone?

I downloaded a bunch of pre-order items, and i put them on my character and played a few games. Later i noticed randomly that my character had none of the stuff i had put on him. I have tried redownloading all of the stuff but i still don't have any of the items... Am I the only one with this problem?

Submitted Answers

From ltwarblade on Nov 7, 2012 7:33 pm GMT

Same here i had to redownload all my preorder items every time i play halo 4 ??? what gives it even says it was saved in the game but when ever i turn off my xbox i lose my dlc pre order ??
From vidiotgamer101 on Nov 8, 2012 2:37 pm GMT

Try going to your hard drive and looking for the content under the game, it may have become corrupted. delete it and then re download it. if it doesn't say corrupted then still try deleting and downloading it again anyway. might be from code error, hope that helps.
From smoshi on Nov 9, 2012 8:16 am GMT

Does anyone know how to contact microsoft or 343 over the phone so i can ask them why my bonus stuf is all gone.
From snipekill360 on Nov 9, 2012 9:19 am GMT

Its the halo servers. They wernt good enough. Theyre ironing out the issues as we speak. It should be fixed soon.
From DarkShadeSword on Nov 26, 2012 6:13 am GMT

Currently the problem still exist and it should be fixed by an update soon
From tophatxc on Dec 11, 2012 2:36 am GMT

Yah, I had that problem too with my gungnir armor, but it was fixed by an update. You just have to be patient
From t1mber_wolf on Dec 11, 2012 12:39 pm GMT

I'm having the same issue but it was after I DL'd Crimson map pack, then my stuff disappeared and hasn't come back yet. Hope I don't loose that sweet Scanner helmet I had...Grrrrrr!
From SnakeEyesRaw00 on Jan 9, 2013 12:15 pm GMT

One word: Patched.