Xbox scratched my new game

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#1 Posted by WretchmanDrake (344 posts) -

Perfect scratch circle around the disc. Now unplayable.

And this is a refurbished Xbox from Microsoft after fixing my RROD last year.

Microsoft is going down the ******.

#2 Posted by ItsShane (78 posts) -

Happened to one of my games on the 250gb slim console, perfect circle..thankfully it still works though.

#3 Posted by WockaFlocka (173 posts) -

Happened to one of my games on the 250gb slim console, perfect circle..thankfully it still works though.

ItsShane
Yea, but you can't trade them in :/
#4 Posted by XboxGuy1537 (2359 posts) -

That's always a pain. :evil:

#5 Posted by darth-pyschosis (9322 posts) -

I've never heard of this happening without the console being moved during gameplay

Its no one's fault but your own, sure the drive could be better and not let that be as likely, but still somehow your Xbox must have moved even in the slightest, thus causing this

I've never had my Xbox ever do that, because it stays stationary in my entertainment center (also mine hasn't RRoD yet, lets hope it stays that way for a good while, but still within 3 years)

#6 Posted by Gamer-Geek (338 posts) -

I'm certain Microsoft replaces discs that this happens to.

#7 Posted by Darkslayer16 (3611 posts) -

I've never heard of this happening without the console being moved during gameplay

Its no one's fault but your own, sure the drive could be better and not let that be as likely, but still somehow your Xbox must have moved even in the slightest, thus causing this

I've never had my Xbox ever do that, because it stays stationary in my entertainment center (also mine hasn't RRoD yet, lets hope it stays that way for a good while, but still within 3 years)

darth-pyschosis


It can happen without moving your console I have had it happen to me as well as know other people that it's happened to.

#8 Posted by MathMattS (4012 posts) -

If I'm correct, you shouldn't move the console during play (I take the safe route and don't move the console with a disc in it even when it's not in play). Also, does standing the console up vertically have any effect on scratching games? I have mine horizontally and I've never had a scratched disc caused by the machine.

#9 Posted by ihatecrysis (247 posts) -

I've never heard of this happening without the console being moved during gameplay

Its no one's fault but your own, sure the drive could be better and not let that be as likely, but still somehow your Xbox must have moved even in the slightest, thus causing this

I've never had my Xbox ever do that, because it stays stationary in my entertainment center (also mine hasn't RRoD yet, lets hope it stays that way for a good while, but still within 3 years)

darth-pyschosis

wrong ive had 3 disks get half circles on them and the xbox was on flat wood far from me and the 360 never moved sometimes the disk drive just sucks and scratches your disk even if the 360 isn't moved

#10 Posted by chaoscougar1 (36848 posts) -

[QUOTE="darth-pyschosis"]

I've never heard of this happening without the console being moved during gameplay

Its no one's fault but your own, sure the drive could be better and not let that be as likely, but still somehow your Xbox must have moved even in the slightest, thus causing this

I've never had my Xbox ever do that, because it stays stationary in my entertainment center (also mine hasn't RRoD yet, lets hope it stays that way for a good while, but still within 3 years)

ihatecrysis

wrong ive had 3 disks get half circles on them and the xbox was on flat wood far from me and the 360 never moved sometimes the disk drive just sucks and scratches your disk even if the 360 isn't moved

is the wood floor pretty solid? cause i know footsteps on my floor causes a slight reverberation, big enough force and it could cause the 360 to vibrate a little
#11 Posted by sundown19 (419 posts) -

I have also had this happen to me. The console is sitting in a horizontal postion, on a stable component rack. A perfect circular scratch around my Mass Effect disc. Luckily, it's still playable. I rip all of my games to the HD now, before playing them. I'm hoping this keeps them from getting scratched.

And NO, I wasn't moving my console while I was playing, or even while it was on.

#12 Posted by darth-pyschosis (9322 posts) -

[QUOTE="ihatecrysis"]

[QUOTE="darth-pyschosis"]

I've never heard of this happening without the console being moved during gameplay

Its no one's fault but your own, sure the drive could be better and not let that be as likely, but still somehow your Xbox must have moved even in the slightest, thus causing this

I've never had my Xbox ever do that, because it stays stationary in my entertainment center (also mine hasn't RRoD yet, lets hope it stays that way for a good while, but still within 3 years)

chaoscougar1

wrong ive had 3 disks get half circles on them and the xbox was on flat wood far from me and the 360 never moved sometimes the disk drive just sucks and scratches your disk even if the 360 isn't moved

is the wood floor pretty solid? cause i know footsteps on my floor causes a slight reverberation, big enough force and it could cause the 360 to vibrate a little

This is what I'm saying, it had to move somehow, even if it looks like it hasn't moved at all

My Xbox has never done it, and I know plenty of people with 3-4 year old 360s who haven't had this happen.

Could be a wired controller shaking it for a split second by a tug, I don't know but more than likely the console had to move, or the disc wasn't put in properly

#13 Posted by ihatecrysis (247 posts) -

[QUOTE="chaoscougar1"][QUOTE="ihatecrysis"]

wrong ive had 3 disks get half circles on them and the xbox was on flat wood far from me and the 360 never moved sometimes the disk drive just sucks and scratches your disk even if the 360 isn't moved

darth-pyschosis

is the wood floor pretty solid? cause i know footsteps on my floor causes a slight reverberation, big enough force and it could cause the 360 to vibrate a little

This is what I'm saying, it had to move somehow, even if it looks like it hasn't moved at all

My Xbox has never done it, and I know plenty of people with 3-4 year old 360s who haven't had this happen.

Could be a wired controller shaking it for a split second by a tug, I don't know but more than likely the console had to move, or the disc wasn't put in properly

it was on a shelf and it wasnt moving and i put the disk in properly and i didnt tug it and some 360s scratch disks without moving them and really if i slightly moved it by a tug or the ground slightly vibrated thats still **** that it would scratch a disk

#14 Posted by paullywog (14149 posts) -
if you weren't moving your 360, your subwoofer probably was.
#15 Posted by Cube_of_MooN (9286 posts) -
Now that we can install games to the hard drive, thankfully this problem can be avoided. If you install the game to the hard drive, the disk will not spin while the game is in, so it will not scratch should something jostle your xbox. And, if the game is installed, in most cases you will still be able to play even if the disk is scratched (the xbox need only be able to verify the disk). My first xbox had an issue where it would scratch any disk put into it regardless of what I did, and Microsoft was no help. Luckily I was able to exchange it at Gamestop for a new one, but my games needed to be replaced, so I feel your pain. :P
#16 Posted by G0ld3n_0ne (36 posts) -

I had this problem. If you stand you xbox up sometimes the disc doesn't secure properly and it sctratches a perfect ring into it. Lay your xbox down and this wont happen. I thought it was only an issue with one of the olders models though.