Xbox One Activation Failed HELP PLEASE!

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#1 Posted by RoOodriGowW (3309 posts) -

Hey peeps, i just unboxed my xbox one and after i turn it on i get the following message "Activation Failed. The app may have crashed"

I never heard of this nor did google, it seems.

Does anybody know what seems to be going on?

Here's a pic of the screen i get just after i turn it on:

https://bay178.mail.live.com/att/GetAttachment.aspx?tnail=0&messageId=95cf938d-5c5f-11e3-bd1b-00215ad8572c&Aux=810|0|8D0BE838031A3D0||0|0|0|0||&cid=e3b5faf6078d02d2&maxwidth=220&maxheight=160&size=Att&blob=MHxmb3RvLkpQR3xpbWFnZS9qcGVn

Thanks in advance!

#2 Edited by BattleSpectre (5953 posts) -

Seems like a software glitch. Your best bet is to ring Microsoft and get the facts from them, it may require you to send it in for repairs. Or perhaps you'll get lucky and fix the problem by rebooting it a couple of times.

#3 Edited by sukraj (21902 posts) -

How do I connect to the internet u need to be online for this update to work.