Verizon FiOS and Xbox Live

This topic is locked from further discussion.

#1 Posted by enzogtr13 (1 posts) -

This is a thread detailing on how to connect to Xbox Live with an Open NAT with verizon FiOS. At least with the Actiontec Router anyways.

Verizon FiOS with Actiontec Router connecting to Xbox Live Tutorial

Step 1: Go to your Xbox's Settings Blade and go to Network Settings. From there, go to Edit Settings. You probably will see a IP Address that looks looks like this on the top of the screen: 169.xxx.xx.xxx. Press A to edit the IP Settings Panel. Scroll down to Manual and you will see four options. One of then is Done so you don't need to worry about that. First, click on IP Address. Set it to 192.168.1.109. Press Start to finish and then go to Subnet Mask. Enter the numbers 255.255.255.0. Click Start to finish. Then, go to the third option (Gateway) and enter the IP address of your router. This is normally 192.168.1.1 for most FiOS users. Finish by clicking the Start button again Then, scroll down to the Done button and press A. A blade with come up with the options to Test Media, Test Xbox LIVE, or Cancel. Click Test Media. The test should fail the IP Address test. Scroll down to Edit Settings and click. Go to the second pane now, and click. Scroll down to Manual and then click Primary DNS Server. Enter the same info you put in earlier for the Gateway setting and press Start to finish. Scroll down to Done and click. Once again, a blade will come up and once again, click Test Media. Once again it will fail the IP Address test. You are now done step 1.

Step 2: Get on a laptop (or desktop with Wi-Fi) and go to 192.168.1.1. There is no period behind the last 1. The standard user name is "admin" and the standard passwords are "password" and "password1". Once you're into the router, you'll see a row of icons at the top. Click Advanced and say Yes when you are told the dangers. On the left side of the Advanced tab is a red toolbox. Under it, there is a button that says Restore Defaults. WARNING: YOUR XBOX MUST BE ON DURING THIS NEXT PART. Click it and click Apply when prompted. This is where things get tricky. Go find the physical router in your house/office and find a little white sticker on it. Record the SSID and WEP Key. Return to your laptop. The SSID you just recorded should be listed as a wireless network. Click on it and enter the WEP key when prompted. You are now back online. Go back to 192.168.1.1 and it will prompt you to make a new user name and password. Just make one with your last name and first name as your password. This just makes things easier. If you did it right, then at the bottom of the My Network tab should be a device with a IP address as a host name. If it's the IP address you set for your Xbox earlier, then your good. To make things even easier, go to the Wireless Settings tab and click on Basic Settings. Change your SSID to whatever you want and you can also disable WEP from here if you want. If you choose not to disable, then remember the one you wrote down earlier. Now your done step 2.

Step 3: Get back on your Xbox and go to the Edit Settings page. Go to the bottom pane and click. It should pop up with a list of networks and one of them should be your network with the new SSID. If it warns you that you are connecting to an unsecured network, connect anyways as it just means there is no WEP key. A blade will appear prompting you to test Live or Media, or cancel the operation. Click Test Media again. This time, it should pass the IP Address test but fail PC Connection.Scroll down to the Edit Settings option. Then press B. Now, go to the Test Xbox LIVE Connection option. It should pass all of the tests and give you a NAT Moderate message. Time to fix this.

Step 4: Go back to your laptop and go back to 192.168.1.1. Once you log in, go to the Firewall Settings tab and say yes to all the warnings. On the left should be a bunch of options with one of them being DMZ Hosting. Click. First, enter the IP Address that you punched into the Xbox earlier. Then check the box next to it and hit Apply. Wait for it to bring you back to the warning screen and click yes, just to be on the safe side. Then go back to your Xbox and do the Xbox LIVE Connection test again. This time it should pass all the tests and it should give you a NAT Open rating. Bam! You're done.

Note: When you sign into Live you may get a message saying that it can't connect to Windows Messenger. Disregard this message as this would involve some more technical work. If I get enough demand, I'll post a tutorial on doing that too.

Let me know if you are having problems with MTU or DNS.

I've seen enough threads on many forums of people saying they can't connect. Well, neither could I for around 3 months. This works with my 360 wireless adapter and the Actiontec router.

Credits: Ian Pederson

#2 Posted by lbhocky19 (1104 posts) -

good job man. wish this was posted when i first got fios

had to look through all of the internet in its entirety to find the answers. of course no one at verizon even knows there a compatibility issue

and have they fixed the wireless problem yet?

#3 Posted by OrloElfes (1 posts) -

Thank you! I spent a day and a half trying other "fixes" (firmware patches, etc.) before your steps did the trick.

#4 Posted by cXColdBloodXc (1 posts) -
Thank you for this great tutorial but I think there is one little problem in Step 2. After it says to go to adanced settings and click apply to restore defaults and go write down the wep key. The tutorial you posted just says to put your Wep down when asked. After I press apply, another thing pops up saying to save configuration file or restore defaults, I did that and it wasn't right, what should I do? Thank you
#5 Posted by Nykid31 (65 posts) -
hmmm thats wierd i did not have 2 do any of that mine just worked
#6 Posted by Putty121 (1852 posts) -

You, my man, are a very good person.

#7 Posted by gago-gago (9541 posts) -
Thanks, I actually had Verizon FiOS and an ActionTec M1424WR or whatever router and I can't sign on my wifi for any console but it works fine with my laptops.
#8 Posted by Patersnak27 (1 posts) -
I am having serious problems with my MTU. I have a Verizon FiOS connection (I think with an actiontec modem). It keeps saying that the MTU isnt high enough, and i've tried damn near everything, including resetting the modem and using that stupid FiOS optimizer tool online. Is there anything you can suggest that can get my xbox to work?
#9 Posted by mr-sheep (2235 posts) -
Man i feel sorry for all of you in the US with god awful internet providers.
#10 Posted by Raiden004 (1605 posts) -

Thanks man I'm gonna go try it.

#11 Posted by litttlejohn (2247 posts) -

dude its because xbox live is down that theres the problem pater....ive been getting the mtu thing all day because the service is off...... i have never had a problem connecting to fios through this router on a landline, and when i connect via wireless, i simply use an older router and make a hub, the end even if you dont have another router you can buy a dirt cheap one or just buy used one for like 4 bucks..... its the same reason xbox.com is not working if you go to their site

#12 Posted by Drakester (1 posts) -

Having a rather interesting issue with Verizon FiOS myself. I recently purchased it and I was given an Actiontec MI424WR-GEN2 router. My Xbox 360 is connected to the router througha CAT5 cable. I am able to connect to Xbox Live just fine, but when I try to download something, it will go to 2 or 3% and then I get an error message saying that I couldn't download it. I run the "Test Xbox LIVE Connection" test and when it completes I get a message saying that my NAT type is set to moderate. Well I followed the steps outlined in this post and set my Xbox as the DMZ host, but I still receive the same error message. I even set my security to "minimum" and still the same error.

Anyone come across this or have any suggestions? Thanks.

#13 Posted by ntownx5 (1 posts) -
i did everything you told me to and now i cannot connect to xbox live at all. i need help now.
#14 Posted by YankeesNYC4life (235 posts) -

no matter how many of these how-to guides i read theres always a problem i run into.

#15 Posted by i-rock-socks (3072 posts) -

i know this is old, but you deserve my thanks regardless

#16 Posted by k2theswiss (16599 posts) -
Man i feel sorry for all of you in the US with god awful internet providers.mr-sheep
kills me that smaller towns get monopolized... one internet provider will buyout the others. when company's wish to monopolized something, nothing grows and company only does the minimal because they get away with it.. pretty sad...
#17 Posted by Drakebunny (3029 posts) -
[QUOTE="mr-sheep"]Man i feel sorry for all of you in the US with god awful internet providers.k2theswiss
kills me that smaller towns get monopolized... one internet provider will buyout the others. when company's wish to monopolized something, nothing grows and company only does the minimal because they get away with it.. pretty sad...

That's capitalism for you.
#18 Posted by BostonDieNasty (742 posts) -
how does this work??? i have fios internet but not cable... it says you need internet and cable to use the app.... whats really the point of watching tv through your xbox when you can just turnn off your xbox and watch tv?
#19 Posted by Drakebunny (3029 posts) -
how does this work??? i have fios internet but not cable... it says you need internet and cable to use the app.... whats really the point of watching tv through your xbox when you can just turnn off your xbox and watch tv?BostonDieNasty
So you don't have to buy another box. The TV my Xbox is on doesn't have a cable box, so this is actually alright.
#20 Posted by BostonDieNasty (742 posts) -
[QUOTE="BostonDieNasty"]how does this work??? i have fios internet but not cable... it says you need internet and cable to use the app.... whats really the point of watching tv through your xbox when you can just turnn off your xbox and watch tv?Drakebunny
So you don't have to buy another box. The TV my Xbox is on doesn't have a cable box, so this is actually alright.

so would i be able to use someone elses fios account to get iit on my xbox?
#21 Posted by Drakebunny (3029 posts) -
[QUOTE="Drakebunny"][QUOTE="BostonDieNasty"]how does this work??? i have fios internet but not cable... it says you need internet and cable to use the app.... whats really the point of watching tv through your xbox when you can just turnn off your xbox and watch tv?BostonDieNasty
So you don't have to buy another box. The TV my Xbox is on doesn't have a cable box, so this is actually alright.

so would i be able to use someone elses fios account to get iit on my xbox?

No idea. I've used it for the same reason I stated (no cable box down here). You can always try it though, but you need to be using a FiOS connection AFAIK.
#22 Posted by BostonDieNasty (742 posts) -
[QUOTE="Drakebunny"][QUOTE="BostonDieNasty"][QUOTE="Drakebunny"] So you don't have to buy another box. The TV my Xbox is on doesn't have a cable box, so this is actually alright.

so would i be able to use someone elses fios account to get iit on my xbox?

No idea. I've used it for the same reason I stated (no cable box down here). You can always try it though, but you need to be using a FiOS connection AFAIK.

ya i have fios internet connection but not fios cable.. for some reason in my town we dont have fios cable
#23 Posted by Jayj85 (1 posts) -
Im having a problem with my xbox live connection I have verizon and I been on the phone with both xbox live and verizon for 6hours and they dont know how to fix my mtu error problem I need help please can anyone help me my email is warxjay@gmail.com
#24 Posted by masterflorez (2 posts) -
So this is what I have to do to fix my MTU error problem?