Someone must of had this happen to them. Anyway read on. Any help would be appreciated.
I've had my gamertag just going into its 4th year. I always used to pay for it on my creditcard. Last week my gamertag/account had been banned due to a problem with payment (right menu pops up with this message on log in to live). The card i used to use expired late last year. Live subscription was due for renewal about 2 weeks ago, and like most some propleforgot it needed renewing. I've bought a 12 months live subscription pre-pay voucher today renew my acount, but it wont let me add the voucher.
I got on the phone to xbox live helpline and figured they would be able to sort it out over the phone. But No they didnt. Person i spoke to asked has the old card expired (yes), go online on the net and change payment details he says (did that or tried..funny though the secure part of the site lists my old card plus 2 more from a few years ago). Still no luck sorting things online.
So what to do. How can i re-activate my account/gamertag?
Any hep please!