Can't Update :(

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#1 Posted by kagome_1 (30 posts) -

Hello, I just got an xbox 360 the other day and I can't seem to be able to update the system. I went into system, test xbox live connection and everything goes fine and then it tells me "A console update is available from Xbox Live... etc" then i press update now and it gives me : "Update Failed, can't download update test your connection... etc."

I know it's not my connection because i'm able to stream music from my pc no problem. I'm not signed up for xbox live though because i haven't bought any online games so far, could that be the problem? They don't let anyone without xbox live to update their system :S? Or could it be something else?

#2 Posted by Br0ck8 (68 posts) -
can somebody please answer this because im having the same problem,got an xbox and when i try to sign up to live it says their is an update available,start it and it fails :(
#3 Posted by grvr316 (679 posts) -
Hmmm, both of you have already created Gamer Tags right?
#4 Posted by videsjlv (103 posts) -
burn update on cd on xbox.com
#5 Posted by ronnet (9637 posts) -

You need to have an xblox live profile, seems normal to me, you need to be part of the Live community to actually make use of it and updates are part of it. Just make one of your account online but remembre you cant rename it, (atleast not without spending a lot of money) after making it a XBL profile.

Also Live is for more then live play, you could download demos, movies, trailers, expansion packs etc.

#6 Posted by djrobst (2404 posts) -

Hello, I just got an xbox 360 the other day and I can't seem to be able to update the system. I went into system, test xbox live connection and everything goes fine and then it tells me "A console update is available from Xbox Live... etc" then i press update now and it gives me : "Update Failed, can't download update test your connection... etc."

I know it's not my connection because i'm able to stream music from my pc no problem. I'm not signed up for xbox live though because i haven't bought any online games so far, could that be the problem? They don't let anyone without xbox live to update their system :S? Or could it be something else?

kagome_1
being able to stream audio from your pc to your xbox does not mean anything, its a connection from the xbox to the internet and the xbox live service which you need. ur pc is only on your local network. where you need connection out over the net.
#7 Posted by Br0ck8 (68 posts) -
ok i solved this problem ages ago so i tought i would just tell you how to fix it,turn off all fire walls on any computers connected to your modem and it sould be able to update now.hope that solved a few probs gl
#8 Posted by callofthedude (1 posts) -
i have a wired connection though it doesnt use firewalls for wired :(
#9 Posted by tnoris (1 posts) -

http://support.xbox.com/support/en/us/nxe/xboxstatus.aspx

Users may experience difficulties with the following services:

  • Users are unable to download the current system update from Xbox LIVE.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

#10 Posted by duckypotato (1 posts) -
I had the same problem, and this is what i did. go to this page (http://www.xbox.com:80/en-US/support/systemuse/xbox360/console/systemupdates.htm ) and scoll down till you get to the part that says updating with a usb flash drive. click the link in step 2 and when its done downloading put it on a flash drive. turn the xbox off and put the flash drive in, and it will ask you to start the update. say yes, and then you can start making your gamer tag hope it helps
#11 Posted by 000000000111 (406 posts) -

I had the same problem, and this is what i did. go to this page (http://www.xbox.com:80/en-US/support/systemuse/xbox360/console/systemupdates.htm ) and scoll down till you get to the part that says updating with a usb flash drive. click the link in step 2 and when its done downloading put it on a flash drive. turn the xbox off and put the flash drive in, and it will ask you to start the update. say yes, and then you can start making your gamer tag hope it helpsduckypotato
Pretty sure TC got his answer about 2 years ago...