The Xbox one does fatigue my hands a little, I have rather large hands/ long fingers for my size. However, We probably don't play it as much as you guys, and we didn't get it until a few months ago anyway. Though I will say that the fatigue is getting less and less, and takes longer and longer to bring it on.
I must point out that I don't think its much a problem with the design of the xbox one controller. PS controllers cramp my hands because they are a bit too small, and I have to claw a bit too much with both hands, I find that is more due to the actual design of the controller, as I have had that problem for 3 generations of PS controllers. It only eases a little over time. But that being said, both PS controllers, and especially xbox controllers are designed so well now. It isn't like holding a little rectangle like the NES days... (oh the rawness of the thumbs as a child)
The xbox 360 controller got to where it didn't bother, and I honestly think it took much less time to get use to than the xbox one controller. However, I have analyzed why that is for me in particular.
I am a musician of 14 years, so I tend to take pretty good care of my hands. I am mainly a guitarist, and not your typical strummer either. I have been a gamer all my life.I am still a heavy gamer, for most of the last decade, we have been all but strict PC gamers. That couple with guitar, has reshaped my hand muscles slightly. (playing any instrument for such a long time will do that) So I am going to the Xbox One from a PC mouse and keyboard. (which is still my main platform, also where I record my music, so there is a lot of keyboard & mouse use compared to a controller)
But with the xbox360 controller I came from an (original) Xbox S-Controller which I used extensively, as I didn't PC game much during that time I only had xbox, and then xbox360. There was little to no transition needed as compared to PC (for 7 years, with guitar playing) to console again, xbox one in this case.
Bottom line is I think it takes different people different sets of time to get use to the new controller. Other variables play a part. A lot of gamers around where I live much prefer the PS controller as they feel the xbox one controllers are too big. (oddly even coming from people with large hands/long fingers)
If this is your first Xbox, or first xbox in many years, then I think the issue is closer to what I posted above (customized for the individual reading, with their own habits/history) than a design flaw. OP if you used your xbox360 extensively, even recently, then moved to xbox one and have a lot of problems, then there may be something else to it. I would say keep trying for a couple of weeks. If you see no improvement there, then you might want to do more searching. Complain to MS. (The original xbox had an entire controller replacement in its life cycle. Went from the monster controllers, to the S-Controller due to people complaining too much about the Original Xbox massive controller)
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